• Aegon Life Insurance Customer Care

    Life Insurance
    • Reduce taxable income by up to Rs. 1,50,000 deduction under section 80C**
    • Convenient payment options - annual, half-yearly, quarterly or monthly premium payments
    • Do more with plans that offer pure protection, retirement planning and investment options

    Previously known as Aegon Religare Life Insurance Company, Aegon Life Insurance was founded in 2008 and currently is headquartered in Mumbai, Maharashtra. Aegon Life Insurance was formed following a joint venture between Times Group and multinational insurance company from the Netherlands, Aegon N.V.

    Aegon Life Insurance gives its customers the privilege of purchasing a life insurance policy either online or offline, and customers have the choice of going for either an individual policy or a group policy. Existing policyholders and new customers who wish to avail an insurance policy, and have queries, feedback or complaints regarding the policy they hold, can get in touch with the customer care service of Aegon Life. Customers can get in touch with the customer care unit either over the phone, via SMS, through the Interactive Voice Response, or by writing to the insurance branches of Aegon Life located across the country.

    Aegon Life Insurance Customer Care Contact

    New customers and existing policyholders can get in touch with the customer care unit of Aegon Life in the following ways:

    • By calling the Aegon Life customer care support team:

    For queries, feedback, or complaints regarding the life insurance products of Aegon Life, customers can reach the customer care support team by dialling 1800-209-9090.

    • By writing to the customer service department of Aegon Life:

    The Customer Service Department

    Aegon Life Insurance Company Limited,

    Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,

    Western Express Highway, Goregaon (East), Pincode: Mumbai- 400063.

    Tel: +91 2261180100 | Fax: 02261180200/300

    Email: customer.care@aegonlife.com

    • Through the Interactive Voice Response (IVR) System of Aegon Life:

    Existing policyholders can know more about their policy through the IVR system of the insurer. Policyholders should follow the steps mentioned below:

      • Dial the toll-free number - 1800-209-9090.
      • Select the language you prefer.
      • Choose ‘2’ for existing policyholder.
      • Choose ‘2’ again to transact on your policy.
      • Now, enter your personal TPIN.
      • Enter your life insurance policy number.

    You will then be connected to a customer care executive who will cater to your request.

    • Via SMS:

    Existing policyholders can carry out various requests through the SMS facility of Aegon Life. All that the policyholder has to do is to SMS the codes given in the table below to 9221010101.

    Description SMS code
    To get all menu options of the SMS facility MENU
    For premium due date details RENEW
    To request for a call back CALL
    To generate TPIN TPIN
    To get details of a new product PROD
    To know your fund value (for unit-linked products only) FUND
    To know the status of your policy STATUS
    To request for a premium receipt RECEIPT
    Request for a unit statement US

    Aegon Life Branches

    Apart from the above-listed contact details of Aegon Life, new customers or existing policyholders can get in touch with any of the branches of Aegon Life listed below:

    City Branch Address
    Ahmedabad 201 & 202, 2nd Floor, Aurum Avenue, Law Garden Road, Near Mithakhali Six Road  Ahmedabad-380003
    Amritsar 72-A Taylor’s Road, Opp. Aga Heritage Club, Amritsar  Amritsar-143001
    Bengaluru II Floor, SKIP House, 25/1, Museum Road, Bengaluru  Bengaluru-560025
    Bhopal Karvy Computershare Pvt. Ltd., Kay Kay Business Park, 133, Zone I, MP Nagar, Above City Bank, Bhopal  Bhopal-462011
    Chandigarh 2nd floor, SCO 407, Sector 35C,, Chandigarh  Chandigarh-160035
    Chennai Third Floor, Pushpa Complex, 2/1, L.B. Road, Near ICICI Bank, Adyar, Chennai  Chennai-600020 Unit 4A, Fourth floor, A Block, Mena Kampala Arcade, New # 18 & 20 (Old # 113/ 114), Sir Thyagaraya Road, T Nagar, Chennai  Chennai-600017
    Coimbatore Second Floor, Red Rose Chambers, Trichy Road, Coimbatore  Coimbatore-641018
    Delhi S-204, S-205, S-206, Second Floor, United Plaza, Plot No 1, Kar Kar Dooma Community Centre, Delhi  Delhi-110092 2nd Floor, A - 8 Vikas Puri, Above SBI Bank, New Delhi  Delhi-110018
    Guwahati 1st Floor, Bajrangbali Building, Near Bora Service Station, GS Road  Guwahati -781007
    Hyderabad Kamadhenu Office Spaces, 2nd Floor, Unit No. 2C, 6-3-569/2C, Rockdale Compound, Somajiguda,  Hyderabad-500082
    Jaipur OK Plus DP Metro, 4th Floor, Plot No. 5-6, DP Colony, Near Vivek Vihar Metro Station  Jaipur-302019
    Jamshedpur 2nd Floor, R R Square, SB Shop Area, Near Reliance Footprint, Hotel- BS Park Plaza, Main Road, Bistupur  Jamshedpur-831001
    Kolkata Plot No. DD-30, Fifth Floor, Andromeda, Sector 1, Salt Lake, Kolkata  Kolkata-700064
    Kolhapur 605/1/4 E Ward, Shahupuri 2Nd Lane, Laxmi Niwas, Near Sultane Chambers, Kolhapur  Kolhapur-416001
    Lucknow First Floor, 7 Park Road  Lucknow-226001
    Indore Fortune Business Centre, 1st Floor, 165, R.N.T. Marg, Near Chetak Center  Indore-452001
    Madurai Rekha Towers, 3rd Floor, 248, B-B1, C-C1, Kamarajar Salai, Near Indian Bank building  Madurai-625009
    Mangalore Mahendra Arcade Opp. Court Road, Karangal Padi  Mangalore-575003
    Meerut 1st Floor, Medi Center, Opp. ICICI Bank, Hapur Road, Near Bachha Park  Meerut-250002
    Mumbai Building No. 3, Third Floor, Unit No. 1, Nesco IT Park, Western Express Highway, Goregaon Mumbai Mumbai-400063 Office no.209/210, V Time Square, Plot no. 03, Sector – 15, CBD Belapur  Navi Mumbai-400614
    Nagpur Mezzanine floor, Block No.2, Bajaj Wing, NMC Complex, Mangalwari Bazar Road, Sadar  Nagpur-440001
    Panjim Unit No. 510, 5th Floor, Gera’s Imperium II, Patto Plaza  Panjim-403001
    Trichy Second Floor, A10, Lakshmi Arcade, 11th Cross, Thillai Nagar, Opposite HDFC Bank  Trichy-620018
    Shimla Triveni Building, By Pas Chowk khalini  Shimla-171002
    Surat Office No.502, International Trade Centre, Majura Gate Crossing, Ring Road  Surat-395002
    Varanasi 3rd Floor, Shree Complex, 27/279A, Maldahiya, Beside the petrol pump  Varanasi-221002
    Vadodara Trivia Complex, 4th Floor, Race Course Road, Natubhai Circle  Vadodara-390007

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