How to Check Aegon Life Policy Status?

Aegon Life Insurance Company is one of the most trusted and leading insurance companies in India. The insurance company is known to boast of a diversified insurance portfolio and caters to different needs of its customers. Aegon Life Insurance, like many other insurance companies, understands the power of the internet and how it can be beneficial in order to provide a smooth service to its customers.

If you are a customer of Aegon Life Insurance, you can be sure that managing your policy is extremely easy and hassle-free in nature. We will look at some of the ways through which you will be able to manage your policy as per your convenience.

If You are an Existing Customer of Aegon Life Insurance

You will have to follow the steps given below in order to log in to the portal:

• Visit the official website of Aegon Life Insurance Company.
• Near the search box on the top right-hand side of the page, click on the icon.
• Click on Customer Log In.
• You will be directed to a separate page.
• Enter your user id and password to enter the portal.
• In case you have forgotten your user id or password, you can use an alternative method to enter the portal. All you have to do is enter your policy number, date of birth, or the date on which your policy was issued, or the name of the nominee. You can then enter the portal.

An alternate method to login to the portal

There is another method that you can use to directly login to the portal:

• Log in by using this URL https://www.aegonlife.com/user/login/
• Enter your username and password.
• Enter the code given for security purposes.
• Click on Log in.

If You are a New User to Aegon Life Insurance

You will have to follow the steps given below in order to register if you are a new user:

• Visit the official website of Aegon Life Insurance Company.
• Near the search box on the top right-hand side of the page, click on the icon.
• Click on Customer Log In.
• You will be directed to a separate page.
• Scroll down slightly, you will find the New User section. Click on Register Now.
• You will be directed to a new page where you will have to enter your policy number, the date on which your policy was issued, and your date of birth.
• Click on proceed. You will be then asked to create a user id and password. Follow the steps accordingly and you will be able to create a profile which you can use to log in to the portal.

Request a New Password

In case you forget your password, there are two processes that you can use in order to set a new password.

The first process:

• Visit the official website of Aegon Life Insurance Company.
• Near the search box on the top right-hand side of the page, click on the icon.
• Click on Customer Log In.
• You will be directed to a separate page.
• Under the Existing Customer section, click on Forgot Password.
• Enter your policy number and date of birth. Click on Get Details.
• You will be sent the details to your registered email id and mobile number.

The second process:

• Log in by using this URL https://www.aegonlife.com/user/login/
• Click on Request a New Password.
• Enter your username or the email id.
• Enter the code given for security purposes
• Click on Email new password. You can then log in to your email account and get the new password for yourself.

Alternate Methods To Check The Status of Your Aegon Life Cover Policy

Some of the alternate methods to check the status of your policy are given below:

• You can call on the number 1800-209-9090 in case of any query.
• You can also send a mail to the email id customer.care@aegonlife.com in case of any policy-related query.
• You can send your query via post to the address given below:

• The Customer Service Department
• Aegon Life Insurance Company Limited,
• Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,
• Western Express Highway, Goregaon (East),
• Pincode Mumbai- 400063.

IVR service

You can also avail the IVR service in case you have any policy-related query. Below are the steps that you will have to follow while availing this particular facility:

• Call the Toll-free number 1800-209-9090.
• Choose your language which is either English or Hindi.
• If you are an existing customer, select the IVR option 2.
• Choose the IVR option 2 if you wish to make a transaction on your policy.
• Enter your personal T pin number.
• Enter your policy number.
• You can then talk to a customer executive agent who will help you out with your query.

Below are the option numbers that you can use depending on the service you want:

1. Fund switch
2. Premium redirection
3. Auto-rebalancing
4. Invest protect option
5. Modification in frequency of premium payment
6. Modification in nomination
7. Opting out of Riders
8. Premium Payment

The SMS services

You can avail the SMS service by sending a message to 9221010101 in a predetermined format by using the codes that are mentioned below:

Description	SMS Code
Menu for the servicing options mentioned below	MENU
Request for a callback	CALL
Premium due details	RENEW
Details on the new product	PROD
Details about fund value	FUND
Generate your TPIN	TPIN
Unit Statement	US
Current status of your Policy	STATUS
Request Premium Receipt	RECEIPT

Hence, these are some of the methods that you can implement in order to not only check the status of your policy but to inquire regarding other services as well. All you need is a secured internet connection and a smartphone or a laptop, and you can manage your policy just the way you want as per your convenience.