Aviva Life Insurance Customer Care

• Reduce taxable income by up to Rs. 1,50,000 deduction under section 80C**
• Convenient payment options - annual, half-yearly, quarterly or monthly premium payments
• Do more with plans that offer pure protection, retirement planning and investment options

Aviva Life Insurance Company is a partnership between Dabur Invest Corp and Aviva Group and is one of the most reputed insurance companies in India. It is known to provide a variety of insurance products to its customers and has also got one of the best customer care services as well.

Aviva Life Insurance toll-free numbers

An existing or a new customer of Aviva Life Insurance may get in touch with a customer care agent by calling the toll-free number 1800 - 103 - 7766. In case they are unable to get in touch with an agent on the number given, they can call the number 0124 - 2709046.

Aviva Life Insurance email facility

A customer can send in his/her query by sending an email to customerservices@avivaindia.com. If he/she does not receive a timely response or is not satisfied with the solution provided, he/she can escalate the matter and send an email to complaints@avivaindia.com.

Aviva Life Insurance SMS facility

One can send an SMS in case of any query. The person will have to type ‘ASK AVIVA’ and send the message to 56767.

Aviva Life Insurance ‘Chat with ALISHA’ facility

A customer will have to visit the official website of Aviva Life Insurance. Head over to the ‘About Us’ section, where on the bottom right hand side of the page one can spot an icon called ‘Chat with Alisha’.  The person will have to enter his/her name and click on Get Started. A dialog box will open, where a person can get his/her product related doubts clarified.

Aviva Life Insurance ‘Lodge a Complaint’ facility

A customer on visiting the ‘Contact Us’ section on the official website of the insurance company will notice a section called ‘Register a complaint’. Under the section, he/she will have to click on ‘Lodge your complaint online’. A new page will open where the customer will have to enter the details as asked. On entering all the information, he/she can click on the Submit button.

Aviva Life Insurance head office address

Aviva Life Insurance Co India Ltd,

Aviva Towers, Sector Road,

Opposite Golf Course, DLF Phase V,

Sector 43, Gurgaon - 122003

Addresses of some of the branches of Aviva Life Insurance Company

Mumbai

Mumbai 1 (Lower Parel), 14th floor,

Tower- 3, Indiabulls Finance Centre,

Senapati Bapat Marg, Lower Parel,

Mumbai - 400 013

Bengaluru

Aviva Life Insurance Co India Ltd,

1st Floor, Mahendra Plaza, No 3/20,

11th Main Road, 4th Block,

Jayanagar, Bengaluru - 560011

Delhi

Unit No-2, Plot No 3&4,

3rd Floor, DDA Building,

Nehru Place, Delhi - 110019