Bajaj Allianz, formed as a joint venture partnership between Bajaj Finserv Ltd. and Allianz SE, was established in the year 2001. The insurer offers a range of life insurance products, such as unit-linked insurance plans (ULIPs), savings-oriented plans, retirement/annuity plans, child insurance plans, investment-oriented policies, term insurance plans, group insurance, and micro insurance plans, in an effort to cater to the varied needs of their clients.
In addition to offering a suite of offline life insurance products, Bajaj Allianz Life also offers many online insurance policies that can be purchased directly through the insurer’s official website. The insurer also has a range of customer care channels. Thus, customers (both new and existing) can choose to contact the insurer’s customer care department in case they need any assistance or have any queries. The various channels through which a customer can contact the insurance provider are listed below:
Customers can also email the insurance provider for any queries on the email IDs listed below:
Users can also fax their queries to (+91 020) 66026789.
Customers can also contact the insurer via SMS by typing the designated keyword, as mentioned in the insurer’s official website, and sending it to 9225850101.
The insurer also has a live chat feature called BOING on their official website. Thus, customers can key-in the required details and receive virtual assistance through this platform in a hassle-free manner.
Customers can also choose to walk into the nearest branch of the insurance provider between 9:00 a.m. and 3:30 p.m. on weekdays and 9:00 a.m. and 12:00 p.m. on Saturdays. The insurer also has a branch locator feature on the website. Customers can, thus, select the state and the district of their choice and view all branches in that particular district.
The insurer can be contacted on email@example.com in case one finds any fraudulent or unauthorised information/material online.
The customer care channels that are offered by the insurer can be used by new users, existing customers, or NRIs for any assistance that they might require.