• Bharti AXA Life Insurance - Check out Expert Reviews, Features & Benefits of the Policy

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    Bharti AXA Life is one of the premier life insurance providers in India. Established in 2006 as a joint venture between Bharti Enterprises and the AXA Group, it has established itself as a key player in the insurance field. The company boasts local knowledge and strong infrastructure through the Bharti arm coupled with the vast experience in the insurance sector globally through the AXA Group.

    The company offers a range of insurance products that aim to deliver the best-in-class service and experience to its customers along with prompt claims processing and helpful customer service.

    Highlights of Bharti AXA Life Insurance Updated on 15 Sep 2019

    Percentage Grievances Solved 100%
    Claim Settlement Ratio 96.85%
    Group Death Claims 96.68%
    Percentage of Claims Rejected 1.33%
    Solvency Ratio 1.79 (for the quarter ended March 2018)

    List of Bharti AXA Life Insurance Plans:

    The various plans offered by Bharti AXA Life are listed below in tabular form under each of the categories:

    Savings Plans Protection Plans Health Plans Investment Plans Group Plans
    Bharti AXA Life Serv Suraksha Bharti AXA Life Income Protection Bharti AXA Life Triple Health Insurance Plan Bharti AXA Life Future Invest Plan Bharti AXA Life Loan Secure
    Bharti AXA Life Monthly Advantage Bharti AXA Life Secure Confident Bharti AXA Life eFuture Invest Bharti AXA Life Smart Bima
    Bharti AXA Life Super Series Bharti AXA Life Elite Secure Bharti AXA Life Jan Suraksha
    Bharti AXA Life Dhan Varsha Bharti AXA Life eProtect+ Bharti AXA Life Group Suraksha
    Bharti AXA Life Samriddhi Bharti AXA Life eProtect
    Bharti AXA Life Elite Advantage
    Bharti AXA Life Aajeevan Sampatti+
    Bharti AXA Life Secure Savings Plan
    Bharti AXA Life Monthly Income Plan+
    Bharti AXA Life Secure Income Plan
    Bharti AXA Life Flexi Save
    Bharti AXA Life Invest Once
    Bharti AXA Life Child Advantage
    Bharti AXA Life eAajeevan Sampatti+
    Bharti AXA Life Smart Jeevan

    Why should you buy Bharti AXA Life Insurance?

    Bharti AXA Life provides a comprehensive list of life insurance plans and policies that provide coverage to meet the needs of every customer. Both individuals as well as corporate buyers will benefit from the range of products offered by the company, all of which come with their best-in-class customer service and speedy claims processing. Some of the advantages of opting for a Bharti AXA Life insurance policy are listed below:

    • Ease of purchase: Bharti AXA Life insurance policies can be bought online, saving potential policyholders from the hassle of visiting a branch with all their paperwork. Alternatively, a representative would visit the policyholder’s home and complete all necessary formalities.
    • Wide range of policies: Bharti AXA Life has a wide range of policies to choose from that provide coverage to meet the needs of a diverse group of individuals and organisations.
    • Claims settlement: The Company has a stellar claims settlement ratio and a dedicated team that provides claims assistance round the clock.
    • Quick settlement of claims: Bharti AXA Life has set up a network that ensures the quick settlement of claims (within 48 hours) made and a streamlined process to make it easier for claimants to file, track their claim status and receive their pay-out.

    Different Types of Policies Provided by Bharti AXA Life:

    Bharti AXA Life offers a number of policies, which can be grouped into 5 main categories, which are as follows:

    Bharti AXA Savings Plans:

    The savings plans offered by Bharti AXA Life are ideal for those looking to save and receive life insurance coverage. The plans offered are as follows:

    Plan name Key features
    Bharti AXA Life Assure Benefit Plan Some of the notable features of this policy are listed as follows:
    • It offers six different combinations of policy terms and premium payment terms.
    • It provides guaranteed additions equal to 3% of the sum assured amount every year.
    • Guaranteed maturity additions worth 20% to 40% of the maturity sum assured is payable along with the maturity benefit.
    • In the case of the death of the policyholder within the policy term, the death benefit mentioned in the policy schedule will be paid.
    Bharti AXA Life POS Saral Bachat Yojana Some of the notable features of this non-linked, non-participating, limited pay life insurance plans are listed as follows:
    • It comes in two different policy term options – 10 years and 15 years.
    • The life insurance benefit is doubled in the case of death due to accident.
    • At the end of the policy term, the insured will get the maturity benefit mentioned in the policy schedule.
    Bharti AXA Life Super Endowment Plan This is a wealth builder plan that focuses on helping you achieve specific investment goals. Some of the notable features are listed as follows:
    • Policyholders can choose from 10 different combinations of policy terms and premium payment terms.
    • A survival benefit up to 50% of the sum assured amount is paid if the policyholder survives till a year before the date of maturity.
    • Maturity benefits of the policy will also include guaranteed additions.
    Bharti AXA Life Serv Suraksha This plan is a single premium traditional life insurance product that offers policyholders the following benefits:
    • Maturity benefit of 110% of the premium amount, which is payable on maturity
    • Single premium: One-time premium to be paid at the start of the policy term
    • Fixed policy tenure of 5 years
    • Affordable premium amounts, with a choice of Rs.100, Rs.500 or Rs.1,000
    Bharti AXA Life Monthly Advantage This plan is a limited pay traditional life insurance plan that offers a fixed monthly sum to nominees in the event of the death of the policyholder and comes with the following benefits:
    • The policy has a tenure of either 12,16 or 24 years
    • Monthly income is guaranteed on completion of the premium payment term for the policy
    • The policy also offers the life insured the option to choose the amount received as monthly income, which would decide the total premium amount
    • Riders to enhance coverage are offered with this policy
    • Non-guaranteed bonuses can be paid out annually (simple annual reversionary bonus)
    • Accidental disability benefit is payable in the event of the policyholder suffering an accident that results in total permanent disability, where the entire Sum Assured will be paid out
    • Death benefit offered is the highest of 105% of total premiums paid or the Sum Assured amount with any bonuses which is paid out to the nominees if the policy term is still in force and premiums have been paid
    • Survival benefit consisting of monthly income is payable to the policyholder based on the policy term decided upon
    Bharti AXA Life Super Series This policy is a non-linked participating money back insurance plan that provides a guaranteed income throughout the policy term and offers the following benefits:
    • A choice of policy term- either a 12 year term (with a 6 year premium payment term) or a 20 year term (with a 10 year premium payment term)
    • Assured annual money back during the policy term subject to all premiums being paid/until the death of the life insured
    • Maturity pay-out consisting of 50% lump sum pay-out with the rest being paid out annually with a 3% increment each year
    • Guaranteed maturity addition of 30% of the ‘sum assured on maturity’ amount
    • Riders are offered to provide enhanced protection under the plan
    • Loans can be availed against the policy provided the policy has reached surrender value. Up to 70% of the surrender value can be availed through a loan
    Bharti AXA Life Dhan Varsha This is a limited pay participating life insurance plan offering guarantee survival benefit and annual cash bonuses, along with additional benefits as listed below:
    • Policy terms ranging from 20 year (with a 10 year premium payment term) or 25 year (with a 15 year premium payment term)
    • Guaranteed survival benefit payable from the 10th policy year upto maturity of the policy
    • Cash bonuses payable from the 7th policy year onwards (non-guaranteed)
    • Maturity benefit equal to the Sum Assured is payable on policy maturity if the policy is still in force
    • Riders can be availed to enhance protection offered under the basic policy
    Bharti AXA Life Samriddhi This is a participating, savings-oriented life insurance plan that guaranteed a return of the Sum Assured on maturity as well as :
    • A choice of premium payment term- either regular (10,15,20,25 or 30 years) or limited pay (10 0r 20 year term)
    • Maturity benefit of 100% of the Sum Assured payable on surviving the policy term if all premiums have been paid and the policy is in force
    • Non-guaranteed bonuses could be paid out annually
    • Death benefit of 11 times annualised premium or Sum Assured amount payable to nominees
    • Riders are offered to enhance coverage under the policy
    Bharti AXA Life Elite Advantage This is a non-participating savings life insurance policy with the following benefits:
    • Guaranteed returns in the form of a pay-out on policy maturity if all premiums have been paid
    • Choice of premium payment term (either 5,7 or 12 years)
    • Maturity benefit payable provided all premiums have been paid and consist of a percentage of the Sum Assured payable till the 19th policy year. A lump sum would be payable on the 20th year.
    • Death benefit would be payable to the life insured’s nominees which would be the higher of the Sum Assured on maturity, 11 times the annualised premium or 105% of all premiums paid
    Bharti AXA Life Aajeevan Sampatti+ This is a participating whole life insurance policy that provides guaranteed pay-outs along with the following benefits:
    • Guaranteed pay-outs from the 10th policy year onwards till the policy matures provided all premiums are paid
    • Policy coverage extends to 100 years of age, which is one of the longest tenures
    • Death benefit provides the life insured’s nominees with 11 times the annualised premium amount or the Sum Assured on maturity, whichever is higher
    • High Sum Assured amounts would receive a discount on the base premium amount payable
    • The policy also has optional riders which can be used to enhance coverage
    Bharti AXA Life Secure Savings Plan This is a traditional life insurance policy that provides guaranteed additions on the amount along with the following benefits:
    • Policy terms can be either 15 or 20 years
    • Guaranteed additions in the form of a percentage of the annual cumulative base premium are paid out at maturity/on the demise of the life insured
    • Maturity benefit of 100% of the Sum Assured is payable on surviving the term
    • Nominees stand to receive 10 times the annualised premium or 100% of the Sum Assured in the event of the death of the life insured during the policy term
    • The policy also has riders, which can be added to the policy at an extra cost to enhance protection
    Bharti AXA Life Monthly Income Plan+ This is a limited pay, traditional life insurance policy that provides a monthly income during the policy duration as well as the benefits listed below:
    • Monthly income that is tax-free after the premium paying term
    • Non-guaranteed annual bonus that is accrued and payable at policy maturity or on the death of the life insured
    • Choice of 15,20 or 30 year policy term
    • Riders that can be added to the existing policy to enhance coverage and protection
    • Death benefit payable to the nominees in case of the death of the life insured during the policy term is either 105% of all premiums paid or the Sum Assured at maturity, whichever is higher
    Bharti AXA Life Secure Income Plan This is a traditional non-participating life insurance policy that provides 8% of the Sum Assured as monthly income, along with the following benefits:
    • A guaranteed monthly income would be payable on completion of the premium payment term up till maturity of the policy
    • Guaranteed maturity benefit payable on the life insured surviving till the policy matures, with 170%-200% of the Sum Assured payable depending on the policy term selected
    • Death benefit payable to nominees if the policyholder passes away during the policy term would be either the Sum Assured or 11 times the annual premium, whichever is higher
    • Loans can be taken against the policy provided the policy has reached surrender value; loans can be up to 70% of the policy surrender value
    Bharti AXA Life Flexi Save This is a traditional, limited pay life insurance policy that offers policyholders the following benefits:
    • Choice of 3 policy terms as mentioned below:
    Policy term 20 years 25 years 30 years
    Premium payment term 5 pay 7 pay 12 pay
    • Flexible benefit period, during which time the policy benefit can be brought forward if desired
    • Maturity benefit where 100% of the Sum Assured will be paid out to the policyholder on surviving till maturity
    • Death benefit payable is either 105% of the premiums paid or base Sum Assured or combination of the two in case of death of the life assured
    Bharti AXA Life Child Advantage This is a non-linked child insurance policy that offers endowment or money back options as well as the following:
    • Benefits choice between endowment (where a lump sum is provided at the time of policy maturity) or money back (where guaranteed pay-outs are made in the last 5 years of the policy term)
    • Choice of premium payment term ranging from 11 to 21 years
    • Maturity benefit which would depend on the type of policy opted for (either money back or endowment)
    • Nominees receive a death benefit which would be 11 times the annualised premium or the Sum Assured amount on the death of the life insured during the policy term
    Bharti AXA Life eAajeevan Sampatti+ This is an online, non-linked whole life insurance policy that provides coverage up to the age of 100 years in addition to the benefits mentioned below:
    • Premium payment period of 10 or 15 years, which is to be selected at the time of buying the policy
    • Guaranteed pay-outs are made annually from the 10th policy year onwards up to the policy maturity
    • Nominees stand to receive 11 times the annualised premium or the Sum Assured on maturity, whichever is higher in case of the death of the life insured
    • The Sum Assured will be paid out at maturity on the life insured surviving till maturity
    • The policy offers discounts on the base premium rate for high Sum Assured amounts (above Rs.4 lakh)
    • Policyholders can avail loans against the policy if the policy has achieved surrender value
    Bharti AXA Life Smart Jeevan This is a non-linked, non-participating return of premium insurance policy that provides a 100% return of premium amount as well as the following:
    • Fixed policy term of 12 years
    • Maturity benefit of 100% of the Sum Assured if the life insured survives the policy term
    • Death benefit of either 105% of the Sum Assured or 11 times the annualised premium or the Sum Assured on maturity is payable to the nominees of the policyholder in case of death during the policy term

    Bharti AXA Protection Plans:

    The protection plans offered by Bharti AXA Life are listed below:

    Plan Name Key Features
    Bharti AXA Life Income Protection This is a non-linked non-participating term insurance policy that provides a return of premium along with the following:
    • Choice of policy terms, where policyholders can choose between 12, 15 and 20 year terms
    • In the event of the life insured’s death during the policy term, a death benefit is paid out to nominees which is 105% of all premiums paid till death, 10 times annualised premium, the amount assured to be paid on death or the Sum Assured on maturity, whichever is higher
    • Maturity benefit is payable if the life insured survives till the policy maturity, and can be chosen at the time of buying the policy based on the policy tenure
    Bharti AXA Life Secure Confident This is a basic life insurance policy that has the following features:
    • Choice of policy term ranging from 5 to 25 years
    • In the event of the death of the life insured, the nominees will receive the Sum Assured amount provided the policy is still in force and premiums have been paid
    • Riders can be added to the base policy to enhance security and protection
    Bharti AXA Life Elite Secure This is a comprehensive non-participating term life insurance policy with the following features:
    • Policy term extends to 75 years of age
    • Choice of riders to extend coverage
    • Death benefit payable to nominees in the event of the life insured’s death will be the Sum Assured amount
    Bharti AXA Life eProtect This is an online non-participating term life insurance policy with the following features:
    • Family care benefits in the event of the death of the life insured
    • Immediate pay-out of Rs.1 lakh within 48 hours of claim submission
    • Lowered premium rates for non-smokers
    • Choice of premium payment terms
    Bharti AXA Life eProtect+ This is a non-participating term life insurance policy with the following features:
    • Choice of death benefit, which is to be selected at the start of the policy term which can be either of the two:
    • Lump sum pay-out (50% at time of death claim and balance over 10 year period)
    • Monthly income payable over 180 months

    Bharti AXA Life Health Plans:

    The health plans offered by Bharti AXA Life are mentioned below:

    Plan Name Key Features
    Bharti AXA Life Triple Health This is a comprehensive health insurance policy that offers the following features:
    • 3 separate categories for illnesses that are covered under the policy
    • Up to 3 claims for illnesses, provided the illnesses come from different categories
    • 100% Sum assured pay-out for each claim that is accepted from among the list mentioned in the policy document
    • Fixed policy term of 15 years
    • Premium waiver in the event of a claim being filed, while protection continues until maturity

    Bharti AXA Investment Plans:

    The investment plans offered by Bharti AXA Life are listed below:

    Plan name Key features
    Bharti AXA Life Grow Wealth Plan This is a non-participating, linked life insurance policy with the following features:
    • The policy term for this cover ranges from 5 years to 20 years.
    • It offers flexibility in investment by providing various choices for customers.
    • In addition to maturity benefit, this policy also offers loyalty additions for customers.
    • This policy is available in both single premium as well as regular premium options.
    Bharti AXA Life Future Invest This is a linked and limited pay life insurance policy that provides policyholders with the following features:
    • Fixed policy tenure of 10 years with a 5 year premium payment term
    • Wide range of fund options, with a choice of 6 funds to suit every risk appetite
    • No allocation charge for investments
    • Option to extend investment period for 5 years beyond policy term
    • Partial withdrawal can be made after the 5th policy year
    • Funds can be switched to take advantage of market conditions, with up to 12 free switches allowed per policy year
    • Maturity benefit of either lump sum of policy fund value or withdrawal of maturity benefit at chosen intervals on survival till maturity
    • Death benefit payable to nominees in the event of the demise of the policyholder during the policy term
    Bharti AXA Life eFuture Invest This is an online, limited pay linked endowment life insurance policy with the following features and benefits:
    • Fixed policy term of 10 years with a premium paying term of 5 years
    • Partial withdrawal after the 5th policy year if all premiums have been paid
    • Choice of basket of 6 funds with varying risk
    • Investment can be extendable by 5 years from policy maturity date if desired
    • No allocation fee charged
    • Maturity benefit payable if the policyholder survives the policy term, which will be either a lump sum of the policy fund value or a maturity benefit payable at regular intervals
    • A death benefit would be payable in the event of the life insured’s death, where nominees will receive either the Sum Assured, 105% of all premiums paid till date or the policy fund value at the time of death intimation

    Bharti AXA Group Plans:

    The Bharti AXA Life group insurance plans offered are listed below:

    Plan name Key features
    Bharti AXA Life Group Loan Protect This is a policy intended mainly for the credit protection of group members. During unforeseen circumstances, this policy comes in handy to help members with their outstanding liabilities. Some of the notable features are listed as follows:
    • This policy is available as single premium, limited premium, or regular premium policies.
    • Anyone between the age of 18 years (15 years for education loan) and 70 years can enter this policy.
    • This policy is available for a period between 2 years and 30 years.
    • This policy can also be taken as a joint life cover along with an additional family member.
    • This policy also comes with additional riders to enhance the overall coverage.
    Bharti AXA Life Pradhan Mantri Jeevan Jyoti Bima Yojana This policy has been backed by the government of India to provide coverage to people at a low price. Some of the key features of this policy are listed as follows:
    • This policy comes with a fixed sum assured amount of Rs.2 lakh.
    • The premium for this policy is fixed at a rate of Rs.330 p.a. for people of all age groups.
    • This policy provides benefit only against the death of the policyholder, and there is no maturity benefit associated with it.
    • This policy can be bought through a simple process with premiums auto debited from the bank account.
    Bharti AXA Life Unit Linked Employee Benefits Plan This is a unit-linked plan offered for members of a group. Members can choose their funds from the four options provided by the policy. Some of the notable features of this cover are listed as follows:
    • Anyone between the age of 18 years and 79 years can enter this policy.
    • A minimum of 10 members can enrol in this policy. There is no limit on the maximum number of members that can be enrolled in this policy.
    • Groups can create separate policies for gratuity and leave encashment benefits.
    • It offers a flat sum assured amount of Rs.5,000 for all members in the group.
    Bharti AXA Life Group Accidental Death Benefit Rider This is an additional coverage that can be taken by groups to provide accident death benefit to its members. Some of the key features of this policy are listed as follows:
    • It provides enhanced coverage against the death of the primary policyholder.
    • Being a rider policy, this cover comes with an affordable price tag.
    • This policy provides coverage as long as the policy term of the base plan.
    • Policy members can enjoy tax benefits on the premium amount paid towards this policy.
    Bharti AXA Life Loan Secure This is a group credit protection policy that protects the dependents of the policyholders from liabilities in the event of their demise with the following features:
    • The policy allows for the policyholders to choose a sum assured amount that is equal to the loan outstanding
    • Moratorium cover is offered, where the Sum Assured remains constant during the period after which it drops to prevailing rates
    • In the event of the death of the life insured due to an insured event, the dependents will not have to cover the balance outstanding loan amount
    • Premium amounts can be paid singly or by clubbing the amount with the loan EMI
    • Policyholders can choose to continue with the life cover even after the loan has been paid off
    Bharti AXA Life Smart Bima This is a one year renewable group term insurance policy with the following features:
    • Low Sum Assured amount, making it affordable for small organisations as well
    • Policy does not stipulate a medical test for policyholders
    • The death benefit payable to nominees on the death of the life insured during the policy term is the Sum Assured amount
    Bharti AXA Life Jan Suraksha This is a one year renewable group insurance policy targeted at micro-financial institutions and offers the following:
    • Provides coverage for the policyholder’s spouse
    • The policy requires a single premium payment for that particular year
    • The death benefit payable in the event of the death of the policyholder is equal to the coverage provided to the policyholder
    Bharti AXA Life Group Suraksha This is a one year renewable group term insurance policy that offers the following features:
    • Minimum group size of 15 members are required for the policy
    • There is no medical underwriting for the policy
    • The death benefit payable to nominees in the event of the death of the policyholder during the policy term is the Sum Assured amount

    How to file a claim with Bharti AXA Life?

    Bharti AXA Life seeks to make it easy for all policyholders to file a claim, and with this in mind, have streamlined their claims processing, assuring policyholders of a release of funds within 48 hours of intimation of the claim.

    Bharti AXA Life has a 3 step offline claims processing procedure and provides assistance at every step of the way, in addition to providing online tracking so claimants can monitor their claim online.

    Bharti AXA Life has an online claims process procedure as well as an offline one, enabling policyholders to choose a process based on their convenience.

    Online Claims Process:

    Bharti AXA Life’s online claims process consists of 4 steps, all of which are processed online. The claims can be tracked on the website at every stage of the process.

    The online claims process for Bharti AXA Life insurance policies is given below:

    Step 1: Claim Registration

    The claimant is required to register the claim on the Bharti AXA Life website. The following information is to be provided at the time of registering a claim:

    • The type of claim (death claim or living benefits claim)
    • Policy number
    • Date of birth
    • Name of the insured

    On submitting the above information, the claim will be registered and the claimant will receive an acknowledgement of the same.

    Step 2: Upload Documents

    On successfully registering the claim, the claimant will have to upload documents supporting the claim that was filed.

    Step 3: Track Your Claim

    On uploading the documents, the claimant will receive an acknowledgement and can track the status of the claim processing online. The claimant will have to enter the following details to track a claim:

    • Policy number
    • Date of birth

    Alternatively, the claimant can choose to enter the claim number, following which the claim status will be displayed onscreen.

    Once the claim has been processed, the claimant will receive a notification via email/SMS regarding the status. If approved, the pay-out will be credited to the claimant.

    In the event the claim has been rejected, the claimant will be notified of the same.

    Step 4: Give Feedback

    Claimants can provide feedback of the claims process and register grievances, if any, in the last stage of the process. A representative would get in touch with the claimant to redress any grievance.

    Bharti AXA Life policyholders can also submit their claims offline. The procedure to file an offline claim is as follows:

    Step 1: Claim Intimation

    The claimant is required to notify Bharti AXA Life of a claim through any of the ways listed below:

    • Walking into a Bharti AXA Life branch
    • Calling on the toll-free number
    • Emailing the Claims Department
    • Requesting a call back from the company

    Please note: Requesting a call back and calling on the toll-free number are both considered verbal intimation and claims would be registered only after a written intimation is received by the company.

    Step 2: Document Submission and Verification

    After the claim is registered, the claimant is required to submit documents to validate the claim. The documents can be submitted in person and would depend on the type of claim that is being filed.

    In the case of a group death claim, the list of documents to be filed is listed below:

    • Death claim form filled and signed by the master policyholder and nominee.
    • Copy of attested death certificate.
    • Cancelled cheque (nominee).
    • Copy of FIR and post-mortem report (in case of death by accident/suicide/murder).

    For non-accidental deaths, the following additional documentation is required:

    • Copy of medico-legal cause of death certificate.
    • Copy of medical records.
    • Treating doctor’s certificate.

    For death claims, the following documentation is required:

    • Original policy bond.
    • Claimant’s statement form
    • Copy of attested death certificate issued by a local authority.
    • Copy of photo identity and residence proof of the nominee.
    • Copy of the nominee’s bank passbook and a personalised cancelled cheque.
    • Copy of FIR and post mortem report (in case of death due to accident/suicide/murder).

    For non-accidental deaths, the following additional documents are required:

    • Copy of medico legal cause of death certificate.
    • Copy of medical records.
    • Treating doctor’s certificate.
    • Employer certificate.
    • Family physician certificate.

    For hospitalisation claims, the following documents are to be submitted:

    • Copy of policy certificate.
    • Claimant’s statement form.
    • Copy of medical records (hospital bill, discharge summary, test reports).
    • Treating doctor’s certificate.

    Claim Settlement Ratio

    Bharti AXA Life has maintained a healthy claim settlement ratio of 96.85% for the financial year 2017-2018.

    Claim Settlement Ratio of Bharti AXA Life Insurance

    Bharti AXA is one of the top insurance service providers in the country with a diverse range of products in its lineup. The company promises a quick claim settlement process that honours all valid claims from customers. For the fiscal year 2016-17, its claim settlement ratio is as follows:

    No. of claims received No. of claims approved Claim settlement ratio
    888 880 96.85%

    Claim settlement ratio trend over the years:

    Year 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
    Settlement Ratio 88% 89% 88% 81% 80% 92% 97%

    Documents required to buy a Bharti AXA Life Policy:

    Individuals and organisations looking to buy a Bharti AXA Life insurance policy can do so in a few simply steps by visiting a branch office or applying online. When applying for a Bharti AXA Life insurance policy, the potential policyholder/policyholders are required to provide certain information and documentation to the company so the application can be processed.

    The list of documents to be submitted when applying for a Bharti AXA Life policy are:

    • Proof of identity
    • Proof of age
    • Proof of income
    • Proof of residence
    • PAN number

    How to check Bharti AXA Life Policy Status?

    Policyholders who wish to check the status of their Bharti AXA Life insurance policy can do so by looking up the Bharti AXA Life website. Policyholders have to input their policy number and date of birth in order to access details pertaining to their policy status, after which the information would be displayed on screen.

    Bharti AXA Life Online Premium Payment:

    Bharti AXA Life policyholders can choose to pay their premiums through multiple mediums. With the aim of making it more convenient for policyholders to pay their premiums with minimum hassle, the company has introduced online premium payments.

    Policyholders can choose to pay their premiums online through a credit or debit card or by using netbanking.

    The process to pay premiums online is listed below:

    • Visit the Bharti AXA Life website and go to the ‘Pay Premiums’ tab on the homepage.
    • Enter the policy details as requested.
    • Choose the method of payment (bank account or debit/credit card).
    • Enter authentication details and authorise the transaction.
    • An acknowledgement will be sent once the transaction has been completed.

    Bharti AXA Life Premium Calculator:

    Buying life insurance is usually a long-term commitment that individuals make. Premium payments take up a significant chunk of income and many individuals would like to know how much they would need to set aside towards insurance premiums each year. Bharti AXA Life makes it easy for policyholders to calculate the amount of premium payable for a particular policy. The company has an online premium calculator that computes the amount of premium payable for a particular policy based on the policy tenure, policyholder’s age and the Sum Assured chosen. This provides a hassle-free and accurate way of predicting how much would need to be paid towards a premium for the selected policy.

    Bharti AXA Life FAQ’s

    1. What is the online claim filing process at Bharti AXA Life?

      A.Claimants who wish to file a claim online need to follow the below steps:

      • Register the claim
      • Upload supporting documents
      • Track the claim

      Additionally, claimants can also choose to provide feedback on the claims process.

    2. What are the possible reasons my Bharti AXA Life claim was rejected?

      A.The possible reasons behind a claim being rejected are listed below:

      • Misstatement of facts pertaining to the claim.
      • The event does not fall under situations that are covered under the policy.
      • Fraud.
      • Withholding of information at the time of buying the policy.
    3. What is the average claim processing time for a Bharti AXA Life insurance policy?

      A.Bharti AXA Life provides an assurance of claim settlement within 48 hours of the intimation of a claim provided all documentation is in order and there is no need for further investigation.

    4. Can I register for ECS to pay off my premiums?

      A.Yes, it is possible to register for ECS (Electronic Clearing Service) to pay off your premiums. The same can be done by submitting an ECS Mandate Form, which is available on the Bharti AXA Life website.

    5. What are the various ways I can pay my Bharti AXA Life insurance premium?

      A.Policyholders can choose to pay their Bharti AXA Life insurance premium through any of the following methods:

      • Debit/credit card
      • Net banking
      • Standing instructions
      • Bill Desk (for certain banks)
      • E-Bill payment (for certain banks)
      • Through cheque
      • Cash
      • IVR (phone) enabled payment

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    News About Life Insurance

    • Bharti AXA Life Insurance reports 25% growth in new business premium

      Bharti AXA Life Insurance announced on Monday that its new business premium increased by 25% in FY 18-19. While the value of new business premium was at Rs.731 crore in FY 17-18, it was at Rs.911 crore in FY 18-19. The annualised new business premium increased from Rs.489 crore to Rs.640 crore i.e. a rise of 31% from FY 17-18 to FY 18-19. In terms of renewal premium, the value increased by 22% from Rs.954 crore to Rs.1,164 crore. The total premium, on the other hand, rose by 23%.

      In order to make its distribution network stronger, the company set up 50 new branches creating a network of 236 branches across the country. It increased the number of financial agents to 39,400 from 10,750 during the year ending on 31 March 2019. The MD and CEO of Bharti AXA, Vikas Seth, said that the company has major business expansion plans for the coming year. It plans to add more branches and hire a higher number of advisors. It will also work on its agency model to sell its insurance products and services efficiently to its customers.

      6 June 2019

    • Karnataka Bank enters insurance business by tying up with Bharti AXA Life Insurance Company

      Karnataka Bank signed a Memorandum of Understanding (MoU) with Bharti AXA Life Insurance Company promising to sell the insurer’s products. This is the third insurance company with which the bank has tied itself up with the other two being PNB MetLife Life Insurance Company and Life Insurance Corporation (LIC) of India.

      The agreement was signed at the head office of the bank by the insurance company. The tie-up saw the shares of Karnataka Bank trade at Rs.135.05 as compared to the earlier close of Rs.133.45.

      8 April 2019

    • Bharti AXA grows by 28% in terms of total premium this fiscal

      Private life insurance firm, Bharti AXA, has reported growth equal to 28% in the total premium in the first three quarters of FY 2018-19. The total premium collected stood at Rs.1,359 crore as on 31 December 2018 as opposed to Rs.1,064 crore collected until 31 December 2017. A senior executive of the company said that the company plans to focus on tier 2 and tier 3 cities in the next fiscal year to expand the business.

      The new business premium of Bharti AXA rose by 40% to Rs.617 crore and the renewal premium by 19% to Rs.742 crore. While the new business premium was at Rs.286 crore last fiscal, it rose by 48% to Rs.422 crore this fiscal. The insurer hopes to achieve double-digit growth in the next fiscal.

      21 March 2019

    • Bharti AXA Life Insurance witnesses 40% growth in new business premium

      The life insurance behemoth, Bharti AXA Life Insurance, recorded a 40% growth in new business premium during the April 2018 to December 2018 period. While the total new business premium collected was Rs.442 crore in 2017, the same was Rs.617 crore in 2018. During the same period, the company also grew in terms of the renewal premium by 19% - from Rs.623 crore in 2017 to Rs.742 crore in 2018. As per reports, the company witnessed a tremendous growth of 48% in the annualized new business premium. While the annualized new premium collected amounted to Rs.286 crore in 2017, the same was Rs.422 crore in 2018. Further, the claim settlement ratio, or the ratio of the number of claims settled to the number of claims raised is equal to 96.7% as of December 2018.

      The MD and CEO of Bharti AXA, Vikas Seth, said that the company has achieved excellent growth during the first three quarters of FY2018-19 and is confident that the company will continue to grow in the last quarter too. He also mentioned that the company will go on with its prime focus on traditional products, cost efficiency, agent productivity, and distribution diversification.

      13 March 2019

    • Bharti AXA chooses WhatsApp to efficiently connect with their customers

      Making the best use of technology, Bharti AXA Life Insurance recently announced that customers will now receive their policy and premium receipts via WhatsApp. One of the first few life insurers in the country to adopt WhatsApp as part of their customer service, Bharti AXA is looking to making their customer service a lot friendlier and convenient for their customers. According to the CEO of the company, Vikas Seth, With mobile instant messaging platform like WhatsApp, we are making it easier for our customers to get their policy contract, renewal premium and claim intimation through an effortless communication channel. We are confident that this instant communication tool will help us improve customer engagement, customer-contactability as well as enhance the comforts and benefits of our policyholder. Following the announcement of the company to integrate Whatsapp into its process, he said, over a period of time, WhatsApp has emerged as the most preferred platform for communication and conversation in both personal and professional domains. We want our policyholders and customers to capitalize on this platform for smart, convenient and faster communication.

      3 January 2019

    • Bharti AXA Life now delivers policy documents through WhatsApp

      Private life insurance company Bharti AXA Life has launched a new service that allows delivery of its policies through WhatsApp. The company also now provides renewal premiums receipts through WhatsApp. Before this service, the company introduced a system where claims can be intimated with the help of WhatsApp.

      With this launch, Bharti AXA Life has become one of the first life insurance companies to provide policy document, claim intimation service, and renewal receipts through WhatsApp. The use of this technology will help customers easily access their required service. In addition to this, the company is also renowned for its diverse range of services offered through multiple channels.

      Ishita Mukherjee, Chief Operating Officer of Bharti AXA Life, stated that providing these services through WhatsApp is a part of the company’s next generation service differentiator that ensures smooth communication between policyholders and the company.

      3 January 2019

    • Bharti AXA Life records 52% increase in new policies

      On Thursday, Bharat AXA Life Insurance company revealed that its business, in terms of new policies, has increased by 52% in the first half of the fiscal year. In the year-ago period, the value of new policies was Rs.262 crore and in the first half of this fiscal, the value went up to Rs.398 crore. The company also said in the statement that the number of branches will be increased from 216 to 236 by the end of the fiscal year. The renewal premium of the company increased by 21% in the first half of the fiscal compared to the first half of the previous fiscal. The renewal premium for H1 FY2017-18 was Rs.374 crore and for H1 FY2018-19 was Rs.453 crore. The total premium collected by the company in the first half of FY2018-19 rose by more than 34%. The MD and CEO of the company, Vikas Seth, said that the company grew faster than the industry itself in the first half of the fiscal year and hopes to do better in the rest of the year. While 30 new branches were added in the April-September period, 20 more will be added in the October-March period. IRDAI has already provided its approval for the 20 new branches to be set up.

      23 November 2018

    • Bharti AXA Life Launches Facility for Customers to Intimate Claims through WhatsApp

      Bharti AXA Life Insurance, a leading private-sector insurance company, has recently launched a novel facility which will allow customers to use WhatsApp to inform the company of claims. This newly-launched service is expected to make claims processing quicker and hassle-free for the customer.

      Bharti AXA has become the first Indian life insurance firm to provide customers the option of intimating claims by simply sending a text message via WhatsApp. Mr. Vikas Seth, the MD and CEO of Bharti AXA Life Insurance, said that once the nominee sends the claim intimation on the specified number through WhatsApp, a dedicated representative from Bharti AXA would be accessing this message and sending a quick response to the nominee.

      The nominee will then have to upload the required claim documents by clicking on a link, which will be shared with the concerned individual by the Bharti AXA representative. The insurer will then communicate the decision with regard to the claim to the nominee and will credit the claim settlement amount to the nominee’s bank account.

      Mr. Seth added that Bharti AXA has already processed a number of claims that were received via WhatsApp successfully.

      26 September 2018

    • Bharti AXA Life Insurance and Airtel Payments partner to offer PMJJBY

      Bharti AXA Life Insurance is the first life insurance company to have entered into an alliance with a payments bank to offer a life insurance plan. Bharti AXA will now distribute the Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) through Airtel Payments Bank. The government-backed life insurance scheme provides Rs.2 lakh death benefit and is available at a nominal premium amount i.e. Rs.330 per year. Any individual from 18 years to 50 years can avail this life insurance policy through a completely secure digital process. The new paperless method to provide insurance will make purchasing life insurance convenient for customers. PMJJBY will initially be provided at 1 lakh banking points of Airtel Payments Bank and gradually at 5 lakh banking points. The aim of the alliance is to make life insurance available to 19 crore underinsured Indians.

      21 August 2018

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