• How To Check Canara HSBC OBC Life Insurance Status?

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited was formed in 2008 following a joint venture, with Canara Bank having a 51% share in the company, HSBC Life Insurance and Holdings Limited having a 26% share, and Oriental Bank of Commerce having a 23% share in the company. Since their inception, Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited has over 115 million customers and over 10,000 branches spread across India. Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited offers its customers with a plethora of life insurance products, ranging from traditional life insurance to ULIP (Unit Linked Insurance Plans), group plans, critical illness life insurance coverage, term plans, and online life insurance plans.

    Those who have applied for a life insurance policy recently or those who already hold a life insurance policy from Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited can check the status of the policy by contacting the customer care unit of the insurer via the toll-free number, the email ID, the customer care number, via the SMS facility, or the call back service. They can also write to the head office of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited.

    Steps to check the Canara HSBC Oriental Bank of Commerce Life Insurance policy status

    Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited customers can use the following ways to check their policy status:

    • Via the toll-free number: 1800-103-0003
    • Via the SMS facility: Using their registered mobile number, customers can SMS the customer care centre of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited to know their policy details. The SMS has to be sent to 09779030003 in the format listed in the table below:
    Type of request SMS format
    To register the mobile number or view the status of the policy SMS REGISTER< space > < 10-digit Client ID >< space > < D.O.B. in DDMMYYYY format >
    To know the fund value of the policy SMS FUNDVALUE< space > < 10-digit policy number >
    To check the fund details SMS FUNDDETAILS< space > < 10-digit policy number >
    To check the net asset value (NAV) of the fund SMS NAV
    To know the premium payment modes SMS METHODS
    To get a call back from the customer care unit of the insurer SMS CALLBACK
    To make or resolve a query or register feedback SMS QUERY< space > < message >
    To know more of the plans offered by the insurer SMS ASQ
    To register one’s email ID SMS REG< space > < your email id >
    • Via the call back facility:

    To know the status of the policy via the call back facility, customers have to follow the steps mentioned below:

    • The page will be redirected, and the customer has to enter his/her name, email ID, and mobile number, type in the request, enter the captcha code, agree to the terms and conditions, and click on ‘submit’.
    • Once this is done, the customer care unit of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited will call back to resolve your query.

    If the customer wishes to write directly to the head office or registered office of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited, he/she will have to send the mail to either of the addresses given below:

    Head Office:

    Canara HSBC OBC Life Insurance Company Ltd, 2nd Floor, Orchid Business Park, Sector - 48, Sohna Road, Gurugram - 122018, Haryana, India

    Registered Office:

    Unit No.208, 2nd Floor, Kanchenjunga Building, 18 Barakhamba Road, New Delhi - 110001, India

    Via email:

    For resident Indians: customerservice@canarahsbclife.in

    For Non-resident Indians: customercare.NRI@Canarahsbclife.in

    If the customer who resides in the country wishes to contact the customer care unit to know the policy status or to register a grievance, he/she can contact the customer care unit between 8 a.m and 8 p.m between Mondays to Fridays and between 8 a.m and 6 p.m on Saturdays. The same timings apply for customers who wish to contact the customer care unit of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited from abroad.

    When choosing a life insurance policy, to know the status of the policy or to register a grievance, customers can also locate the closest Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited branch on the website. Once the branch is located, the customer can contact that particular branch to know more about the policy or the status of the policy.

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