KVB FASTag enables to make cashless toll payments while travelling on National Highways. With this tag, you no more will have to stop your vehicle to make toll payments by cash while passing through toll plazas. This tag is issued by Karur Vysya Bank as a part of the National Electronic Toll Collection (NETC) program implemented by NPCI under NHAI and IHMCL to facilitate digital toll payments. KVB FASTag can be used at more than 400 toll plazas across National Highways in India.
This is an RFID technology-enabled device which allows you to make instant cashless transactions at toll plazas on National Highways. It is linked to a prepaid account and the toll fee is directly deducted from this account. By using this tag, you can drive your vehicle through multiple toll plazas across National Highways without stopping to pay the toll charges in cash.
This reloadable tag can be purchased from Karur Vysya Bank against a joining fee of Rs.100 and a one-time security deposit fee ranging from Rs.200 to Rs.500 as per the vehicle class. After activation, the tag is attached to the vehicle’s windscreen. When the vehicle passes through the dedicated FASTag lanes at toll booths, the RFID readers present in the booths auto-scan the tag and deduct the toll fees from the prepaid account linked to it. Once the amount is debited from your FASTag account, you will receive an SMS with the transaction details in your registered phone number
Requesting for a tag offline:
Visit your nearest Karur Vysya Bank branch or any of the Point of Sale (POS) locations at outlets to open a FASTag account. You need to carry all the originals as well as the photocopies of your KYC documents to the POS/bank branch location. Also, drive your vehicle to the POS/bank branch as the FASTag will be affixed on the windshield of your vehicle by a representative of the bank.
Note: Corporate customers will have to specify the list of vehicles, vehicle type, and the Registration Number of each in the letterhead of their company.
Requesting for a tag online:
You can request for a KVB FASTag online only for vehicles like car/jeep/van which fall under the category of Vehicle Class 4. The steps are as follows:
After successful completion of the payment and verification process, you will be issued with a FASTag.
1. Joining Fee
*The amount includes all applicable taxes and other charges
2. One-time Security Deposit Amount
|Vehicle Class||Vehicle Type||Tag Colour||Security Deposit|
|4||Car / Jeep / Van/ TATA Ace and similar mini Light Commercial Vehicle||Violet||Rs.200|
|5||Light Commercial Vehicle||Orange||Rs.300|
|6||Three Axle Commercial Vehicles||Yellow||Rs.400|
|12||4 to 6 axle||Pink||Rs.500|
|15||7 or more axle||Blue||Rs.500|
|16||Earth Moving Equipment (EME)/Heavy Construction Machinery (HCM)||Black||Rs.500|
* The deposit amount is refundable and will be paid back upon closure/cancellation of the FASTag.
3. Convenience Fee for Online Recharge
You will be charged with a small convenience fee by the payment gateway during online recharge.
|Payment Option||Applicable Amount|
|Debit Card||0.90% for transaction values more than Rs.2,000|
|Credit Card||1.10% of the transaction value|
|Internet Banking||0.90% to 1.65% of the transaction value|
Here is the minimum amount to be recharged at the time of tag activation and the threshold amount to be maintained in your KVB FASTag wallet:
|Vehicle Class||Vehicle Type||Minimum Recharge Amount||Threshold Amount|
|4||Car / Jeep / Van/ TATA Ace and similar mini Light Commercial Vehicle||Rs.200||Rs.100|
|5||Light Commercial Vehicle||Rs.200||Rs.150|
|6||Three Axle Commercial Vehicles||Rs.500||Rs.300|
|12||4 to 6 axle||Rs.500||Rs.300|
|15||7 or more axle||Rs.500||Rs.300|
|16||Earth Moving Equipment (EME)/Heavy Construction Machinery (HCM)||Rs.500||Rs.300|
Here are the modes of recharging your KVB FASTag account online:
Recharge through the customer web portal:
Recharge through KVB UPAY App
For UPI recharge use this virtual ID/VPA format: netc.VEHICLE NUMBER@kvb
To recharge your FASTag account offline visit the nearest Karur Vysya Bank branch.
1. Is it mandatory to avail a FASTag for toll payment?
Availing a FASTag is completely voluntary. However, since this initiative is taken by the government for encouraging digital drive in India, it is advisable to get a FASTag for making electronic toll payments.
2. Is it possible to use the same tag for two or multiple vehicles?
No, you can use one tag for only one vehicle. If you have two or more vehicles, you need to apply for a separate tag for each of them. Using one tag for multiple vehicles may lead to operational issues.
3. What should I do if my KVB FASTag is lost or misplaced?
You should immediately report the incident to the customer care of Karur Vysya Bank so that they can block the tag. Place a request for a replacement tag and create a new FASTag account. The balance available in the old tag account will be transferred to the new account.
4. Is there any concession for local or frequent FASTag users?
Yes, KVB provides concessions on toll payments to local or frequent FASTag users. However, the concessions will vary depending on the rules and provisions of the agreement.
5. My FASTag hasn't been delivered yet. Whom should I contact?
In order to report a delay in delivery of FASTag, contact the customer helpline number of KVB at 1800 102 1916.
6. How to report an incorrect deduction made from my KVB FASTag account?
Report the incorrect deduction by calling the customer care number of Karur Vysya Bank. The bank will review your request and if your request is found to be correct the deducted amount will be reverted to your bank account.
7. Do I need to recharge my FASTag account on a regular basis?
After buying the FASTag, you can recharge your FASTag account as per your requirement. However, you need to maintain a minimum balance in your account depending on the class of your vehicle.
8. Can my vehicle pass through a toll plaza if I don’t have enough fund in my FASTag account?
Yes, your vehicle can pass through any lane of the toll plaza by making cash toll payments. However, you can’t drive through the FASTag lane without stopping your vehicle in such a case.
9. Will my FASTag work if I relocate to another city?
KVB FASTags work at all the toll plazas listed under the NETC program. However, in case there is any change in your address or city, you should inform the bank about the same for enjoying uninterrupted service.
10. Do I need to inform the bank if I want to sell or transfer my car?
Yes, you will have to inform the bank in case your car is being sold or transferred to a new location.
*The customer reviews/feedback/opinions expressed on this website are solely of their authors and do not reflect, in any way, the view of BankBazaar Insurance.
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.