Chola MS Car Insurance Renewal

• Get quotes from multiple insurers
• Choose from a variety of zero depreciation and roadside assistance covers
• 3100+ cashless garages

Cholamandalam MS General Insurance Co. Ltd. is a joint enterprise between Mitsui Sumitomo Insurance Co. Ltd. and the Murugappa Group. The firm offers quality insurance solutions via its 9,000+ insurance agents and 109 branch offices across the country.

Cholamandalam MS Car Insurance Renewal Premium CalculatorYou can avail a quote on your insurance premium during the renewal of your insurance policy, via an in-built tool called the premium calculator which is present in third-party insurance as well as Cholamandalam MS websites. The calculator uses the relevant and genuine information that you provide against certain parameters to quote an estimate of your insurance premium. The information to be provided are policy details, contact information, additional coverage details, etc.

Cholamandalam MS Car Insurance Renewal Procedure

You can renew your Cholamandalam MS insurance policy or an insurance policy from another insurer, either online or offline, as per your convenience.

Online renewal:

Online policy renewal can be done via Cholamandalam MS or third-party insurance websites. The process of online policy renewal is hassle-free and quick. You can use the premium calculator present in either of the sites to get a quote on your insurance premium before you go ahead and renew your insurance policy.

Offline:

Offline policy renewal can a a little tedious and time consuming. There is a lot of documentation involved and you have to travel in order to meet with an authorised insurance agent or visit any of the branch offices to renew your insurance policy.

Cholamandalam MS Car Insurance Renewal Key Features and Benefits

Cholamandalam MS car insurance comes with certain key features and benefits as mentioned below:

• Dual coverage for third-party and own damage liabilities
• 24X7 customer care service
• Quick and hassle-free claim settlement
• Instant online policy renewal
• 3,750+ network garages for cashless claim settlement
• Protection against loss/damage due to natural calamities, man-made calamities, theft, etc.
• No Claim Bonus for every claim-free year on own damage cover
• Additional coverage of up to Rs.2 lakh for car passengers
• Easy and instant policy issuance and policy renewal process

Cholamandalam MS Car Insurance Claim Process

Cholamandalam MS has an efficient car insurance claim process for accidents, third-party liabilities and theft. You can request for a cashless or a reimbursement claim depending on your preference.

Below given are the steps involved in Cholamandalam MS car insurance claim process:

1. Claim Registration
   1. Raise either a cashless or a reimbursement claim request. You can get in touch with the insurer at customercare@cholams.murugappa.com or call the customer care on their toll-free number: 1800-200-5544.
   2. Keep the copies and originals of the necessary documents along with a duly filled claim form as directed by the insurance executive.
   3. Fix an appointment with the authorised surveyor.
2. In case of an Accident
   1. After getting in touch with the insurer and registering your claim request, file an FIR at the nearest police station.
   2. In case of a cashless claim request, submit a copy of the FIR report, other necessary documents, duly filled and signed claim form, estimate bill and invoice receipt to the surveyor when he comes for vehicle inspection. Take your car to the nearest cashless garage for repairs.
   3. In case of a reimbursement claim request, provide a copy of the FIR report, other necessary documents, duly filled and signed claim form, estimate bill, original invoice and original payment receipt. Take your car to the nearest garage for repairs.
   4. After settling your claim, your vehicle will be delivered.
3. In case of Burglary
   1. After getting in touch with the insurer and registering your claim request, file an FIR at the nearest police station.
   2. Submit the original keys along with a copy of your driving license, vehicle RC book, copy of your insurance policy document and a copy of the lodged FIR to the insurer.
   3. Along with the above mentioned documents, submit duly signed Form 28, Form 29, Form 30 and Form 35.
   4. In case the police is unable to find your vehicle, submit the ‘No Trace Report’ that is provided by the police, to the insurer.
4. In case of Third-Party Claims
   1. After getting in touch with the insurer and registering your claim request, file an FIR at the nearest police station.
   2. Submit a copy of the FIR report, a copy of your driving license, a copy of your insurance policy and your vehicle’s RC book to the surveyor when he/she comes for the incident survey.

Cholamandalam MS Car Insurance FAQs

1. Should I buy a comprehensive or a third-party liability cover for my car?

   If you have a high-end expensive car, it is best to buy a comprehensive insurance cover as the cost of repairs post a mishap would be high for such cars and comprehensive cover gives you and your car an overall protection. In case your car is old or second-hand, you could get a third-party liability cover instead of a comprehensive cover as the cost of repairs post a mishap would be minimal for such cars.

2. Which is cost effective, annual or monthly payment of insurance premium?

   Annual payment of insurance premium is more cost effective than monthly payment.

3. What is an excess? What are the different kinds of excess?

   Excess is part of the insured amount that you agree to pay at the time of claim settlement. There are 2 kinds of excess in insurance, compulsory excess and voluntary deductible. Compulsory excess is a fixed part of the insured amount that is mandatory for you to pay at the time of claim settlement. Voluntary deductible is a part of the insured amount you have opted to pay at the time of claim settlement.

4. What is depreciation in car insurance?

   Depreciation is the loss in the vehicle’s value as a direct result of its regular wear and tear. Depreciation is applied on car as well as its parts and is calculated based on the depreciation rates set by the Insurance Regulatory and Development Authority of India (IRDAI).

5. What is an Insurance Certificate?

   Insurance Certificate is an official document issued by the insurer to the policyholder that contains all the information on the renewed/purchased car insurance. Insurance Certificate should always be carried in the vehicle.

6. What are the necessary documents to be kept in the vehicle while driving it?

   You have to carry the Certificate of Insurance, vehicle RC book, the PUC (Pollution Under Control) certificate and the driver’s licence of the person driving the vehicle at any given point of time.