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Chola MS Health Insurance

Car Insurance
  • Premiums as low as Rs.5 Lakhs
  • 10,000+ hospitals for cashless treatment
  • Get plans with no limit on room rent

Chola MS General Insurance Company offers an extensive range of insurance products such as motor, marine, property, rural, travel insurance, etc. Chola MS Health Insurance is one of their well-known insurance products in the market. At present, they have 150 branches across the country.

Features & Benefits of Chola MS Health Insurance

  • Cashless services: Policyholders can avail direct cashless claim services at the empanelled network hospital that is closest to their locality
  • Lifetime coverage: All the plans offered by Chola MS come with an added lifelong renewability option
  • Daycare: Customers will be eligible to avail more than 140-day care treatments
  • Easy purchase and renewal online
  • Tax benefit under Section 80D

Plans provided by Chola MS Health Insurance

Plan Name Plan Basis(individual, family, etc) Sum Insured (Min and Max) Policy Term
Chola Healthline Individual and Family  
Value Healthline Min: Rs.2 lakh Max: Rs.10 lakh
Freedom Healthline Min: Rs.3 lakh Max: Rs.15 lakh
Enrich Healthline Min: Rs.3 lakh Max: Rs.25 lakh
Privilege Healthline Min: Rs.5 lakh Max: Rs.25 lakh
1, 2 or 3
Chola Swasth Parivar Insurance Individual and Family Min: Rs.3 lakh Max: Rs.5 lakh 1, 2 or 3
Chola Tax Plus Healthline Individual and Family Min: Rs.1 lakh Max: Rs.5 lakh 1, 2 or 3
Chola MS Family Healthline Insurance Family Min: Rs.2 lakh Max: Rs.15 lakh 1, 2 or 3
Individual Healthline Insurance Individual Min: Rs.3 lakh Max: Rs.10 lakh 1, 2 or 3
Chola Topup Healthline Individual and Family Min: Rs.50,000 Max: Rs.15 lakh 1, 2 or 3
Chola MS Critical Healthline Insurance Individual and Family Min: Rs. 3 lakh Max: Rs. 10 lakh 1, 2 or 3
Chola Classic Health Individual and Family Min: Rs.5 lakh Max: Rs.10 lakh 1, 2 or 3

Chola Healthline

The Chola Healthline policy is a comprehensive plan for both individuals and families. This plan comes with a reimbursable sum insured option and a wide range of add-ons. There are 4 variants of this plan: Value Healthline, Freedom Healthline, Enrich Healthline, and Privilege Healthline.

Unique Features of Chola Healthline

  • There are 4 variants of this plan: Value Healthline, Freedom Healthline, Enrich Healthline, Privilege Healthline
  • This policy covers hospitalization costs, other treatment fees, daycare, pre, and post-hospitalization expenses, domiciliary costs during one policy year for 7 days, AYUSH treatments, organ expenses, ambulance
  • Maternity, newborn baby expenses and dental, eye and ear-related issues are covered only under the Privilege Healthline plan
  • Child hospitalization costs are covered only under the Enrich Healthline plan
  • The Enrich and Privilege plans provide coverage for additional/extended hospitalization and also offer a double sum insured benefit
  • Health check-up plans are not covered in all other plans except the Value Healthline plan
  • All plans offer cumulative bonus

Plan Details

Policy term 1, 2, or 3
Entry Age Between 18 to 65 years
Plan Basis Individual and Family
Sum Insured Range  
Value Healthline Min: Rs.2 lakh Max: Rs.10 lakh
Freedom Healthline Min: Rs.3 lakh Max: Rs.15 lakh
Enrich Healthline Min: Rs.3 lakh Max: Rs.25 lakh
Privilege Healthline Min: Rs.5 lakh Max: Rs.25 lakh
Premium Depends on various factors such as age, gender, etc
Medical Screening As mentioned in the policy document
Co-Payment 10% only for Value Healthline
Waiting Period 30 days but may vary depending on coverage provided
No Claim Bonus Yes
Discounts Location-wise discount

Chola Swasth Parivar Insurance

The Chola Swasth Parivar Insurance plan comes with an affordable premium option for both families and individuals.

Unique Features of Chola Swasth Parivar Insurance

  • This plan comes with lifelong renewal and good coverage options at economical rates
  • Coverages provided include room rent, pre, and post-hospitalization expenses, day care, hospitalization expenses, dressing costs, medicine, nursing, surgical fee etc
  • The other coverage options include protection against personal accidents

Plan Details

Policy term 1, 2 or 3
Entry Age 3 months to 65 years
Plan Basis Individual and Family
Sum Insured Range Min: Rs.3 lakh Max: Rs.5 lakh
Premium Depends on age, gender, and, other factors
Medical Screening Not a must until 55 years of age
Co-Payment 15%
Waiting Period 30 days but may vary depending on coverage provided
No Claim Bonus Yes

Chola Tax Plus Healthline

The Chola Tax Plus Healthline insurance plan covers hospitalization and non-hospitalization expenses.

Unique Features of Chola Tax Plus Healthline

  • Tax benefit applicable under Section 80D of the Income Tax Act
  • This policy covers room, ICU, pre, and post-hospitalization, ambulance charges, etc.
  • All dental treatments are applicable to be covered
  • Other benefits include cover for any injuries, illnesses, pre and post-natal care, allopathic treatments, eye-related expenses for contact lenses, spectacles, hearing aids

Plan Details

Policy term 1, 2 or 3
Entry Age 18 to 65 years
Plan Basis Individual and Family
Sum Insured Range Min: Rs.1 lakh Max: Rs.5 lakh
Premium Varies based on age, gender, etc
Medical Screening Must for those above 55
Co-Payment As mentioned in the policy document
Waiting Period 30 days but may vary depending on coverage provided
No Claim Bonus Yes

Chola MS Family Healthline Insurance

The Chola MS Family Healthline Insurance is a designed to give good coverage to families and covers maternity expenses, dental and eye-related expenses.

Unique Features of Chola MS Family Healthline Insurance

  • Tax benefit, lifelong renewal
  • Cashless claim benefit, customizable policy
  • No third-party administrator involved
  • Coverage for as many as 141-day care treatments
  • Other benefits include free pre, and post-hospitalization expenses, emergency ambulance, room, ICU, nursing charges, home hospitalization
  • The plan will also pay for Ayurvedic treatments, spectacles, contact lenses, dental treatments, hearing aids
  • Maternity expenses are covered but with a waiting period of 5 years
  • Daily cash allowance in case of hospitalization, health check-up

Plan Details

Policy term 1, 2 or 3
Entry Age 3 months or 65 years
Plan Basis Family
Sum Insured Range Min: Rs.2 lakh Max:Rs.15lakh
Premium Depends on age, gender, sum insured, etc
Medical Screening Must for those above 55
Co-Payment As mentioned in the policy document
Waiting Period 30 days but may vary depending on coverage provided
No Claim Bonus Yes

Individual Healthline Insurance

The Individual Healthline Insurance plan provides good coverage options on an individual basis.

Unique Features of Individual Healthline Insurance

  • Covers incidental expenses along with hospitalization expenses
  • Maternity benefits applicable
  • Tax benefit included
  • Coverage provided for contact lens, spectacles, hearing aids
  • Health check-up, including eye check-up
  • Lifelong coverage

Plan Details

Policy term 1, 2 or 3
Entry Age 3 months to 65 years
Plan Basis Individual
Sum Insured Range Min: Rs.3 lakh Max: Rs.10 lakh
Premium Depends on factors such as age, sum insured, etc
Medical Screening Must for those above 55 years
Co-Payment As mentioned in the policy document
Waiting Period 30 days but may vary depending on coverage provided
No Claim Bonus Yes

Chola Topup Healthline

This is basically a topup insurance policy that can be purchased if there is a need for a higher coverage amount for both individuals and families.

Unique Features of Chola Topup Healthline

  • 7 types of sum insured options
  • Coverage for hospitalization expenses such as room, ICU, doctor fee, nursing, pre, and post-hospitalization, ambulance expenses, etc
  • Lifelong renewal, tax benefit applicable
  • Cashless hospitalization
  • No third-party administrator

Plan Details

Policy term 1, 2 or 3
Entry Age 3 months to 65 years
Plan Basis Individual and Family
Sum Insured Range Min: Rs.50,000 Max: Rs.15 lakh
Premium Depends on age, sum insured, etc
Medical Screening Must for those above 55 years
Co-Payment As mentioned in the policy document
Waiting Period 30 days, 48 months for pre-existing diseases
No Claim Bonus Yes

Chola MS Critical Healthline Insurance

The Chola MS Critical Healthline Insurance policy is specifically designed to cover certain specified critical illnesses.

Unique Features of Chola MS Critical Healthline Insurance

  • There are two plans offered by Chola MS Critical Healthline Insurance: Standard and Advanced.
  • The Standard plan provides coverage to 10 illnesses, while the Advanced plan provides coverage to 12 specified illnesses

Plan Details

Policy term 1, 2 or 3
Entry Age 5 to 65 years
Plan Basis Individual and Family
Sum Insured Range Min: Rs. 3 lakh Max: Rs. 10 lakh
Premium Depends on sum insured, age, etc
Medical Screening As mentioned in the policy document
Co-Payment As mentioned in the policy document
Waiting Period 90 days
No Claim Bonus Yes

Chola Classic Health

The Chola Classic plan is designed for both individuals and families and provides comprehensive coverage for all members under a single sum insured. This plan can also be taken on an individual basis.

Unique Features of Chola Classic Health

  • Coverage for pre, and post-hospitalization, room charges, AYUSH and other alternative treatments, ambulance fee, day care treatments, daily allowances, home nursing, external aids
  • ICU charges, doctor fee, operation theatre, medicine costs
  • Other coverages include artificial limbs, aids, and appliances

Plan Details

Policy term 1, 2 or 3
Entry Age 3 months to 65 years
Plan Basis Individual and Family
Sum Insured Range Min: Rs.5 lakh Max: Rs.10 lakh
Premium Depends on age, sum insured, etc
Medical Screening Must for those above 55 years of age
Co-Payment As mentioned in the policy document
Waiting Period 30 days
No Claim Bonus Yes

Checklist before Buying Chola MS Health Insurance

  • Check the claim settlement ratio
  • Finalize on the coverage amount as per health needs
  • Read the policy document
  • Keep all documents ready

Documents Required for Purchasing Chola MS Health Insurance

  • ID proof
  • Address proof
  • Medical certificates, if asked

Reasons to choose Chola MS Health Insurance

Comprehensive coverage
Customizable plans
Unlimited room rent on select plans

Incurred Claim Ratio of Chola MS Health Insurance

The incurred claim ratio refers to the total number of claims that are settled by the insurance company in a particular year. This number is usually calculated using a formula and is given out as a percentage.

Year Incurred Claim Ratio
2015-16 44.56%

Extra Benefits from Chola MS Health Insurance

Health Alerts Available exclusively only to policyholders, this feature provides health tips to customers through SMS alerts.
Live help online For any assistance purposes, help will be provided live through the website on a 24/7 basis.

Chola MS Health Insurance Renewal

To renew policies, log on to the website and click on the ‘renew’ option and proceed to make payment.

Chola MS Health Insurance Network Hospitals for Cashless Treatment

Avail cashless network services across the country at their empanelled set of hospitals. Log on to their website to locate the nearest network hospital.

Claim Procedure in Chola MS Health Insurance

Cashless claim:

  • Inform the insurance provider immediately
  • Seek prior approval, provide health card
  • Bills will be paid by the insurance company directly to the network hospital

Reimbursement claim:

  • Fill claim form
  • Bills, invoices, and discharge summary should be kept ready
  • Submit the relevant documents along with the claim form
  • Reimbursements will be made within 7 working days

Terms and Conditions of the Insurer

  • The insurance provider has the right to withdraw the policy at any point of time if any information provided by the policyholder is untrue, misrepresented or concealed.
  • Incomplete claim forms will not be processed
  • Reimbursement claims will not be processed until documentary evidence in the form of bills, invoices and discharge summary is not provided