• How To Check DHFL Pramerica Life Insurance Status?

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    DHFL Pramerica Insurance Company is one of the most reputed insurance companies in India and is known to provide a plethora of insurance products to its customers. The insurance company, over a period of time, has realised the importance of the internet and how it can be used to conduct business with its customer in a simple and transparent manner. As a customer of DHFL Pramerica Life Insurance, you can use the internet to take care of your insurance policy. We will look at some of the methods that you, as a customer, can implement in order to take care of your policy.

    For existing customer

    You will have to follow the steps given below in order to log in to the portal if you are an existing customer:

    • Visit the official website of the DHFL Pramerica Life Insurance company.
    • On the top right-hand side of the page, click on ‘Customer’.
    • Enter your ‘User Name’ and ‘Password’ and click on ‘Login’.

    For new customer

    You will have to follow the steps given below in order to log in to the portal if you are an existing customer:

    • Visit the official website of the DHFL Pramerica Life Insurance Company.
    • On the top right-hand side of the page, click on ‘Customer’.
    • Click on ‘New User’. You will be directed to a separate page.
    • Enter your Email ID, policy number, first and last name, customer ID, date of birth, and mobile number. Create a user name, followed by selecting a secret question and your answer to that question.
    • Enter the word verification text given in the box for security purposes and tick the box stating that you agree to the terms and conditions. Click ‘Submit’.

    If you forgot your password

    There can be times when you may not remember your login password, and thus, find yourself unable to log in to the portal. In case you forget your password, you will have to follow some very simple steps in order to create a new password for yourself:

    • Visit the official website of the insurance company.
    • On the top right-hand of the page, click on ‘Customer’.
    • Click on ‘Forgot Password’. You will be directed to a new page.
    • Enter your user name, followed by your customer ID. Select a security question and your answer to the question. Enter your date of birth and enter the text on your screen in a separate box given for security purposes. Click on ‘Submit’.
    • You will be then able to create a new password for yourself, which you can use to enter the login portal.

    Track your application

    Below are the steps that you will have to follow in order to track your application:

    • Visit the official website of the DHFL Pramerica Life Insurance Company.
    • On the top of the page, you will find ‘Track My Application’.
    • Enter your application id and click on ‘Go’. You will be able to track the status of your application.

    Other methods to check the status of your policy

    There are other methods that you can use to check the status of your policy. Here are some of the methods that you can use to check the policy status:

    ‘Send me an agent’ facility

    You can avail the ‘Send me an agent’ facility in order to know the status of your policy by following the steps given below:

    • On the right-hand side of the main page of the insurer’s website, you will be able to locate the ‘Send me an agent’ facility icon.
    • Click on the icon and you will be directed to a separate page.
    • Fill your first and last name, Email ID, Phone number, State and the city in which you reside. Select the nearest DHFL Pramerica Life Insurance office near you.
    • Enter the text given in a separate box for security purposes. Click on ‘Submit’.
    • An agent will contact you and may come to your communication address to help you with your policy-related query.

    ‘Call Me’ facility

    You can use the ‘Call Me’ facility in order to check the status of your policy.

    • You can locate this facility on the right-hand side of the main page of the insurer’s website.
    • Click on the ‘Call Me’ icon and you will be directed to a separate page.
    • You can call on the toll-free number 1800-102-7070 in case of any query. You can also give a missed call on 1800-102-7986 from 09:30 a.m. to 06:30 p.m. from Monday to Saturday following which you will get a call back from an executive.

    Alternate method

    • Click on this link https://www.dhflpramerica.com/contactus
    • Locate the ‘Call Me’ section on the page. Click on the ‘Call Me’ tab.
    • Click on one of the options – existing or new customer.
    • Enter your name, Email ID, phone number, preferred language, and the reason why you want to be called back. Elaborate a bit about your query or the reason why you would like to get a call back in the remarks section. Click on one of the two options i.e. whether you would like to receive a call back immediately or later. If you want a call back later, then mention the date and the timings during which you will be available to attend the call.
    • Enter the written text in a separate box given for security purposes and click on ‘Submit’.

    Email facility

    In case of any query, you can send an email to contactus@dhflpramerica.com.

    ‘Write to Us’ facility

    • Click on this link https://www.dhflpramerica.com/contactus.
    • Locate the ‘Write to Us’ section on the page. Click on the ‘Write to Us’ tab.
    • Click on one of the options – existing or new customer.
    • Enter your name, phone number, and Email ID. Mention your reason for contact in the ‘Reason for contact’ box. You can also describe a bit regarding your query in the ‘Remarks’ section.
    • Enter the written text in a separate box given for security purposes and click on ‘Submit’.

    You can also send your queries via post to the address given below:

    DHFL Pramerica Life Insurance Company Ltd.,

    4th Floor, Building No. 9 B,

    Cyber City, DLF City Phase III.

    Gurgaon-122002

    SMS facility

    You can use the SMS facility to get your queries addressed. All you need to do is send a message in a predetermined format to 5607070 from your registered mobile number. The services along with its formats are given below:

    Services Format
    Registration of mobile number MOBILE
    Email ID registration EMAIL
    Policy information POLINFO
    Fund value FUNDVAL
    Unit statement UNITST
    Premium certificate PRMCERT

    Branch Locator

    Visit the ‘locate us’ section on the insurer’s official website. Click on the state and the city and the area. You will be able to see the address of the nearest branch of DHFL Pramerica Life Insurance Company along with its contact details.

    Thus, it is extremely easy to check the status of your DHFL Pramerica Life Insurance Policy. The whole process is extremely user-friendly and hassle-free in nature. All you need is a secure internet connection and a smartphone or a laptop and you can check the status of your policy whenever you want, wherever you want.

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