How to check Edelweiss Tokio Policy Status?

• Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
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Established in the year 2011, Edelweiss Tokio is one of the top growing companies in the life insurance industry in India. Within a short span of time, the company has accumulated a decent customer base and has expanded its presence to many locations in the country. The company offers a diverse range of plans that include term plans, investment plans, retirement plans, health plans, child plans, etc. If you are already a policyholder, you may wish to stay up to date with the policy status. The company offers plenty of ways for policyholders to know their policy status easily. Let’s take a look at them.

If you are already a registered user

Customers who are already registered users may use their login details to check the status of their policies whenever they want. The procedure here is simple. Just follow the step-by-step instructions given below to login into your account:

• Visit the official website of Edelweiss Tokio at https://www.edelweisstokio.in/
• On the top right corner of the homepage, you can find the ‘man icon’ which has a dropdown menu.
• Click on ‘login’ from the dropdown menu.
• A new page will open asking for your login details.
• Enter your login credentials and login into your account.
• You can find your policies in your account.
• Click on the desired policy to know its status.

If you are a new customer

If you have just a bought a life insurance cover with Edelweiss Tokio Life Insurance, you need to register the policy first on the company website. The registration can be done through the steps given below:

• Visit the official website of Edelweiss Tokio at https://www.edelweisstokio.in/
• On the top right corner of the homepage, you can find the ‘man icon’ which has a dropdown menu.
• Click on ‘login’ from the dropdown menu.
• A new page will open asking for your login details.
• On this page, click on ‘sign up’.
• On the signup page, enter your email ID, date of birth, mobile number, and create a new password.
• After creating the account, enter your policy number to officially register your policy on the website.
• Once the policy is registered, you may access it whenever you want and check your policy details.

Through the company’s customer service department

Like all top life insurers, Edelweiss Tokio operates an exceptional customer service department for its customers. The company’s 24 x 7 customer service can be accessed by calling the toll-free number 1800 212 1212. Once you call this number, you can speak to the executive and clarify your doubts about your policy status. Make sure that you keep your policy details readily with you. This will help them easily narrow down your account from the large customer database. Alternatively, you may also fill out the form under the ‘contact us’ section of the website. You may request a call back from the company by entering your name and phone number. Apart from checking policy status, the customer service department can also be accessed for clarifying other doubts about your policy.

How to track your application status

Those who have applied for a new policy with Edelweiss Tokio can also know the status of their application easily. If you are not yet a customer, you can track the status of your application using the following ways:

• Visit the official website of Edelweiss Tokio at https://www.edelweisstokio.in/
• On the top right corner of the homepage, you can find the ‘man icon’ which has a dropdown menu.
• On the dropdown menu, you can find the ‘application tracker’ and click on it.
• Once you open the application tracker, enter your policy number and date of birth.
• When you click on ‘submit now’, you can find the status of your policy.

Other methods of tracking policy status

If the above-mentioned methods are not suitable for you, you may also use the alternative methods given below to track your policy status:

• You can have a live chat to get the desired assistance from the company. Based on your queries, the chat bot will guide you in the right direction. For checking policy details, it will provide you with the link for verifying your details.
• You may also fill in the details in the contact form and request the company for a call back. Under the menu labelled ‘customer service’, click on contact us and fill the contact form.
• You may also visit the branch office of the company directly and contact them directly. While this method is not a popular option, you may still do it if visiting the branch office is easier for you. You may check with an agent and ask them to provide details about your policy.

Conclusion

Knowing the status of your life insurance policy may come in handy on many occasions. It helps keep track of your renewal date and keep your policy up to date. Other details like claims made, personal details, etc., can also be tracked easily. If you have an investment-oriented policy, you can keep track of your policy’s NAV, fund value, maturity value, maturity date, etc. Knowing the status of your policy helps with your investment decisions.