• Edelweiss Tokio Life Insurance - Compare & Buy Comprehensive Protection Plans Online

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    Edelweiss Tokio Life Insurance is a fast growing company catering to the insurance need of the Indian masses. It is a joint venture between Edelweiss Financial Services (51%), one of India's leading financial service company and Tokio Marine Holdings Inc. (49%), a 130 year old insurance company in Japan which is also their largest insurance provider. This setup brings together a strong grasp of customer requirements on one side and international expertise on the other.

    Edelweiss Tokio Life Insurance started operations only in 2011, with 7 individual insurance products. By the end of the 2012 financial year, they had already sold around 6,600 policies through 29 branches with help from their 820 plus Personal Financial Advisor (PFA) team. Currently, Edelweiss Tokio Life Insurance have 32 insurance products in their portfolio, including 4 online products. The company offers need-based proprietary solutions to help their customers meet financial goals in different life stages.

    Highlights of Edelweiss Tokyo Life Insurance Updated on 21 Mar 2023

    Percentage of Grievances Solved 100%
    Claim Settlement Ratio 93.29%
    Group Death Claims 100%
    Percentage of Claims Rejected 0%
    Solvency Ratio 2.20 (for the quarter ended March 2017)

    Edelweiss Tokio Life Insurance Plans

    Edelweiss Tokio Life Insurance offers a wide range of insurance products to satisfy all their customer’s requirements. These plans can be sorted into different categories such as Term Insurance Plans (Secure future), Microinsurance Plans, Health Plans (Healthy Future), Group Plans (Group Solutions), Retirement Plans, Growth Plans, and Education Plans (the last 3 offered under Planned Future category).

    Here’s a list of all the plans offered by Edelweiss Tokio Life Insurance sorted according to their categories:

    Term Plans Microinsurance Plans Retirement Plans Growth Plans Education Plan Health Plan Group Plans
    Edelweiss Tokio Life - Total Secure+ Edelweiss Tokio Life - Raksha Kavach Edelweiss Tokio Life – Triple Advantage Plan Edelweiss Tokio Life - Wealth Ultima Edelweiss Tokio Life - EduSave Edelweiss Tokio Life - CritiCare+ Edelweiss Tokio Life - Group Credit Protection
    Edelweiss Tokio Life - MyLife+ Edelweiss Tokio Life - Dhan Nivesh Bima Yojana Edelweiss Tokio Life – Immediate Annuity Plan Edelweiss Tokio Life - POS Saral Nivesh Edelweiss Tokio Life - Group employee benefit plan
    Edelweiss Tokio Life - Simply Protect Edelweiss Tokio Life – Cash Income Edelweiss Tokio Life - GCAP Edelweiss Tokio Life - Group life protection
    Edelweiss Tokio Life - Protection Edelweiss Tokio Life – Cash Flow Protection Plus Edelweiss Tokio Life - Wealth Builder Edelweiss Tokio Life - Group Wealth Accumulation
    Edelweiss Tokio Life - Income Replacement Edelweiss Tokio Life – Pension Plan Edelweiss Tokio Life - Guaranteed Income Plan
    Edelweiss Tokio Life – Easy Pension Edelweiss Tokio Life - Wealth Accumulation (Privilege)
    Edelweiss Tokio Life - Dhan Labh
    Edelweiss Tokio Life - Wealth Enhancement (Ace)
    Edelweiss Tokio Life - WAAC
    Edelweiss Tokio Life - Safe n Sure Plan
    Edelweiss Tokio Life - Milestones Plan
    Edelweiss Tokio Life - Single Pay Endowment Assurance Plan
    Edelweiss Tokio Life - Wealth Accumulation (Cover Plus)

    Why Should You Go for Edelweiss Tokio Life Insurance Company?

    • The company follows a customer-centric approach with their motto being “Insurance se badhkar hai aapki zaroorat.”
    • Their claims process is a simple 5 pronged approach of commitment, transparency, fairness, convenience, and communication ensuring a hassle-free experience for the nominees.
    • The Claims Settlement Ratio of Edelweiss Tokio Life Insurance in the financial year 2016-17 is at 93.29%. The company promises to settle every genuine claim within 24 hours.
    • For any delay in claim settlement, the company pays an interest of 10% p.a. on the settlement sum.
    • The company is expanding fast with a 70+ strong branch network across 50+ cities across the country.
    • Edelweiss Tokio Life won the best campaign award for their “Yamraj to the Rescue” ad in Public & Social Service Category at the 2014 Outdoor Advertisement Awards.
    • They also won 2013 “The Rising Star Insurer” Award, recognized for their business strategy, financial strength, agency network, broad based products and innovative technology.
    • Edelweiss Tokio Life also took the 2016 Outlook Money Award for Best Life Insurer.
    • The company recruits only qualified insurance advisors in its team. These advisors also undergo extensive on a NEED identification based approach to sharpen their skills.
    • The company focuses on building a long-term relationship with their customers through excellent post-sales service and also taking care of their future insurance requirements.
    • Edelweiss Tokio Life offer a range of high valued funds to suit every customer’s requirement. As on 31 August, 2015, the company’s individual ULIP funds had top rating by Morningstar in their respective categories.
    • Edelweiss Tokio Life launched ‘POS - Saral Nivesh’, the first insurance product sold over the counter in India under the POS guidelines of IRDAI.

    Different Types of Policies Provided by Edelweiss Tokio

    Term Insurance Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life - Total Secure+ Total Secure+ is a comprehensive online term insurance plan which provides life cover and cover against 35 critical illnesses. It provides comprehensive protection that secures your family and also fulfills your need for critical illness insurance. This online term insurance plan comes with multiple customization options.
    • Age Requirements: 18 to 65 years at entry.
    • Sum Assured: Rs.25 lakh.
    • Policy Term: 10 years to 62 years.
    Edelweiss Tokio Life - MyLife+ MyLife+ is an online insurance term plan that covers your life and provides security to your family. It is a great opportunity to secure your family at a very competitive price. With cover upto 80 years of age & a flexible payout option, we offer you a value-for-money online insurance term plan.
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 10, 15, 20, 25, 30, 35, 40 and (80 minus entry age).
    Edelweiss Tokio Life - Simply Protect Simply Protect is a term plan which ensures complete protection for your family in your absence. It also waives off future premiums in case of a disability or a critical illness.
    • Age Requirements: 18 to 65 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 10 years to 40 years.
    Edelweiss Tokio Life - Protection A Term Assurance Plan which caters to the need of risk coverage. Let your family members realize their dreams even after you are no longer there to help them. Flexibility to pay premium for a shorter term and avail risk cover for a longer term.
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.15 lakh.
    • Policy Term: 10 years to 30 years.
    Edelweiss Tokio Life - Income Replacement An ideal plan to ensure continuity of monthly income for the family after death of breadwinner. On death of the life assured during the policy term, company pays chosen monthly benefit, increasing at 5% every policy year to the nominee till the end of policy term or 5 years, whichever is later.
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Monthly arrear at the increasing rate of 5% p.a. for 5 years or end of policy term.
    • Policy Term: 10 years to 30 years.

    Microinsurance Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life - Raksha Kavach Raksha Kavach is a non-linked, non-participating micro term assurance plan. This plan helps you avail your life cover requirements and comes in lower ticket sizes with both single pay and regular pay options.
    • Age Requirements: 18 to 50 years at entry.
    • Sum Assured: Rs.5,000 to Rs.50,000.
    • Policy Term: 5 years.
    Edelweiss Tokio Life - Dhan Nivesh Bima Yojana This plan has been specially designed keeping the needs of the rural customers in mind. This is a non-linked non-participating endowment plan with two cover options. The policy provides coverage for a longer duration with Death Benefit, Maturity Benefit and Surrender Value.
    • Age Requirements: 18 to 45 years at entry.
    • Sum Assured: Rs.5,000 to Rs.25,000.
    • Policy Term: 10 years.

    Retirement Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life – Triple Advantage Plan An endowment assurance money back plan. With three payouts till maturity; have a relaxed and peaceful retirement. Tailor made for those who wish to enjoy their sunset years in sunshine. On survival of the life assured up to age of 100, the company pays Sum Assured on Maturity + terminal Bonus.
    • Age Requirements: 91 days to 55 years at entry.
    • Sum Assured: 11 x Annualized Premium or Maturity Sum Assured.
    • Policy Term: 100 years minus age at entry.
    Edelweiss Tokio Life – Immediate Annuity Plan An immediate pension plan that caters to the need of retirement funding. Make sure that you earn an annual income long after you quit working. A plan in which you pay once and you start getting lifelong pension immediately. It will differ across the 7 annuity options.
    • Age Requirements: 18 to 85 years at entry.
    • Sum Assured: Depends on annuity option.
    • Policy Term: Life long.
    Edelweiss Tokio Life – Cash Income A guaranteed plan that first gives you regular, increasing and tax free income for 20 years & then pays you a lump sum amount twice in the policy. Survival benefit increases from 22nd policy year at a simple rate of 6% p.a of annualized premium.
    • Age Requirements: 91 days to 50 years at entry.
    • Sum Assured: Upward of Rs.2.65 lakh.
    • Policy Term: 100 years minus age at entry.
    Edelweiss Tokio Life – Cash Flow Protection Plus An endowment plan that enables you to sustain current standard of living and have a regular tax free flow of income till his/her demise. This can only be possible with a healthy cash flow; long after your productive years. Guaranteed benefits Money back at 5.5% of Sum Assured on Maturity. starts one year after the premium paying term and is paid annually on every policy anniversary till maturity or death whichever is earlier.
    • Age Requirements: 91 days to 55 years at entry.
    • Sum Assured: Upward of Rs.2 lakh.
    • Policy Term: 100 years minus age at entry.
    Edelweiss Tokio Life – Pension Plan Pension Plan is a simple retirement plan that caters to the need of retirement funds by providing a lump sum amount at policy vesting. The plan also offers guaranteed addition and Compound Reversionary Bonus over and above the maturity/vesting benefits of the policy.
    • Age Requirements: 18 to 65 years at entry.
    • Sum Assured: Upwards of Rs.1.25 lakh for Single Pay; upwards of Rs.2 lakh for other policy options.
    • Policy Term: 10 years to 40 years for Single Pay, Regular Pay and 5 Pay policies; 11 years to 40 years for 10 Pay policies.
    Edelweiss Tokio Life – Easy Pension Easy Pension is a unit-linked, retirement solution, suited to meet your needs to plan for a financially stable and happy retirement life.
    • Age Requirements: 18 to 75 years at entry.
    • Sum Assured: Linked to Fund Value.
    • Policy Term: 10 years to 67 years.

    Growth Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life - Wealth Ultima Wealth Ultima is a modern ULIP plan designed to accumulate wealth for the policyholder. It has options to pay systematically through annual, monthly, or other modes, increasing fund value by capitalizing on multiple Systematic Transfer Plans (STPs) and Funds. It also comes with the option to have Little Champ Benefit for the secure future of the child of the policyholder in his/her absence.
    • Age Requirements at entry: Minimum 0 years for Life Assured, 18 years for Policyholder. Maximum age varies for different policy options and PPTs.
    • Sum Assured: Varies as per entry age, premium amount, top-up premiums and PPTs.
    • Policy Term: Minimum 10 years to a maximum of 70 minus age at entry or 100 minus age at entry.
    Edelweiss Tokio Life - POS Saral Nivesh POS Saral Nivesh is a guaranteed life insurance plan that’s easily comprehensible and easier to buy. It help the policyholder to accumulate wealth for future financial requirements providing both death cover and maturity benefit. The policy allows policyholders get a loan in case of unforeseen emergencies.
    • Age Requirement at entry: 1 year to 50 years.
    • Sum Assured: Rs.50,000 to Rs.10 lakh.
    • Policy Term: 10 to 20 years for PPT 5, 7 and 10 years. 12 to 20 years for PPT of 12 years.
    Edelweiss Tokio Life - GCAP
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Wealth Builder
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Guaranteed Income Plan
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Wealth Accumulation (Privilege)
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Dhan Labh
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Wealth Enhancement (Ace)
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - WAAC
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Safe n Sure Plan
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Milestones Plan
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Single Pay Endowment Assurance Plan
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Wealth Accumulation (Cover Plus)
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.

    Education Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life - EduSave
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.

    Health Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life - CritiCare+ CritiCare+ is a critical illness plan which covers 17 Critical Illnesses. It provides a lump sum benefit on the diagnosis of a Critical Illness that is predefined in the plan. Unlike health insurance plans, the money can be claimed on diagnosis. No submission of hospitalization bills is mandatory.
    • Age Requirements: 18 to 65 years at entry.
    • Sum Assured: From Rs.5 lakh to Rs.1 crore.
    • Policy Term: 5 years to 30 years.

    Group Plans:

    Plan Name Key Feature
    Edelweiss Tokio Life - Group Credit Protection
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Group employee benefit plan
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Group life protection
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.
    Edelweiss Tokio Life - Group Wealth Accumulation
    • Age Requirements: 18 to 60 years at entry.
    • Sum Assured: Upward of Rs.25 lakh.
    • Policy Term: 5 years to 30 years.

    How to Make a Claim With Edelweiss Tokio Life Insurance

    • Claims Settlement Ratio: Edelweiss Tokio Life Insurance had a very good claims settlement ratio of 93.29% in the financial year 2016-17.
    • Claims Process: an easy 3 step claim processing
      • Claim Intimation:
      • Submission of Documents:
      • Decision on Claim:
    • Documents required to submit a death claim:
      • The original policy document.
      • Photo identity and address proof of the claimant.
      • Claimant death statement.
      • Death certificate copy.
      • Copy of certificate verifying cause of death.
      • Medical records of hospitalization (indoor case papers, test reports, discharge/death summary) of the Life Assured.
      • Hospital certificate.
      • Employer certificate (for salaried policyholder).
      • Attending doctor certificate.
      • Report of post mortem, if conducted.
      • FIR/panchnama/inquest report/police report (if police case is filed).

    Claim settlement ratio of Edelweiss Tokyo Life Insurance

    Being one of the newly established life insurance companies in the country, Edelweiss Tokio Life Insurance is still in its growth phase. The company’s claim settlement ratio for the fiscal year 2016-17 is as follows:

    No. of claim received No. of claims paid Claim settlement ratio
    164 153 93.29%

    The company’s claim settlement ratio trend since 2011 is as follows:

    Year 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17
    Settlement Ratio 100% 45% 60% 57% 85% 93%

    Documents Required for Buying Edelweiss Tokio Life Insurance Policy

    For insurance plans for individuals, the documents required are:

    • Passport
    • PAN Card
    • Voter's ID Card issued by Election Commission of lndia
    • Driving License
    • Job card issued by NREGA
    • Aadhar Card issued by the UIDAI or document issued by National Population Register (NPR)
    • The following shall also be considered valid identification document provided the information can be verified:
      • ID card with applicant's photo issued by Government Departments (Central/State), Public Sector Undertakings, Statutory/Regulatory Authorities, Commercial Banks, and Financial lnstitutions.
      • Duly attested letter issued by a gazetted officer, with a photograph of the applicant.
    • The following shall be considered valid proof of address provided the information can be verified:
      • Utility bill which not more than 2 months old of any service provider (electricity, telephone, postpaid mobile phone, piped gas, water bill).
      • Property or Municipal tax receipt.
      • Bank account or Post Office savings account statement.
      • Pension or family pension payment orders (PPOS) issued to retired employees by Government Department or Public Sector Undertakings, if they contain address.
      • Letter of allotment of accommodation from employer issued by State or Central Government departments, statutory or regulatory bodies, public sector undertakings, scheduled commercial banks, financial institutions and listed companies.
      • Documents issued by Government departments of foreign jurisdiction
      • Letter issued by Foreign Embassy or Mission in lndia.

    For insurance contracts with companies, the documents required are:

    • Certificate of incorporation and Memorandum & Articles of Association.
    • Resolution of the Board of Directors.
    • Power of Attorney granted to its managers, officers or employees to transact business on its behalf.
    • An officially valid document in respect of managers, officers or employees holding an attorney to transact on its behalf.

    For insurance contracts with partnership firms, the documents required are:

    • Registration certificate, if registered
    • Partnership deed
    • Any officially valid document in respect of the person holding an attorney to transact on its behalf.

    For insurance contracts with trusts and foundations, the documents required are:

    • Certificate of registration
    • Trust Deed
    • Any officially valid document to identify the trustees, settlers, beneficiaries and those holding Power of Attorney, founders/ managers/ directors and their addresses

    How to Check Policy Status?

    Customers can check the status of their policy using the online ‘Application Tracker’ at the Edelweiss Tokio website.

    Existing customers can also login to their Edelweiss Tokio accounts to find out all details about their policy like the current policy status, fund performance or next due date for premium payment.

    Edelweiss Tokio Life Insurance Online Payment

    Pay your premium online by using your credit card, debit card, internet banking account, UPI or e-wallet.

    NEFT: pay your premium using NEFT by adding us as payee in your online banking account

    • Beneficiary Account Number: ETLIxxxxx (x denotes your policy number)
    • Beneficiary Name: Edelweiss Tokio Life Insurance Co. Ltd
    • IFSC Code: CITI0100000
    • Bank Name: Citibank N.A
    • Branch Name: Fort, Mumbai

    Instapay; pay your premium via netbanking on your bank's website

    • visit bank website and select instapay
    • select "Edelweiss Tokio Life Insurance" from list of payees under Insurance category
    • enter your policy number and date of birth, proceed to pay

    Paytm: pay your premium by visiting Paytm website or through the Paytm mobile app.

    • select Insurance in the financial services section
    • choose Edelweiss Tokio Life Insurance
    • enter your policy number and date of birth
    • proceed to pay

    Standing Instructions: pay via Standing Instruction on your credit card online. select the standing instruction option while making payment through credit card

    Edelweiss Tokio Premium Calculator

    To know what is the amount of Premium one has to pay for a particular policy, customers can use the handy premium calculator at the Edelweiss Tokio website.

    There are 4 sections in the premium calculator:

    • Customer Details: The customer has to provide personal details of the Life Assured, details of the Proposer (if separate from the Life Assured), and secondary annuitant details if opting for an Annuity Plan. Once completed, they can move on to the next section.
    • Product Details: This section requires of the customer to enter the details of the product the are looking to purchase, the maturity term, policy term, sum assured, premium amount and frequency etc. they are willing to opt for. This section also has an option for riders if the customer is looking for some additional cover.
    • Fund Details: This next section is only applicable if the customer chooses an endowment plan. It lets you select what percentage of your premium you are willing to invest in different fund options available for that plan.
    • Generate Illustration: Depending on the chosen plan, once the customer is done with the second or the third section, they are then directed to the last section, where they can view the details of the policy chosen, including that of payable premium.

    Edelweiss Tokio Life Insurance FAQs

    1. 1. What are the different Riders available with the base insurance plans from Edelweiss Tokio?

      Ans. Edelweiss Tokio Life Insurance provides for a number of Riders to ensure each customer gets the adequate coverage he/she needs. These Riders are:

      • Edelweiss Tokio Life Group Critical Illness.
      • Edelweiss Tokio Life Group Hospital Cash Benefit.
      • Edelweiss Tokio Life Income Benefit.
      • Edelweiss Tokio Life Group Accidental Death and Dismemberment.
      • Edelweiss Tokio Life Group Extended Critical Illness.
      • Edelweiss Tokio Life Group Total and Permanent Disability.
      • Edelweiss Tokio Life Term.
      • Edelweiss Tokio Life Accidental Total & Permanent Disability.
      • Edelweiss Tokio Life Accidental Death Benefit.
      • Edelweiss Tokio Life Payor Waiver.
      • Edelweiss Tokio Life Hospital Cash.
      • Edelweiss Tokio Life Critical Illness.
      • Edelweiss Tokio Life Waiver of Premium.
      • Edelweiss Tokio Life Group Accidental Total and Permanent Disability.
      • Edelweiss Tokio Life Group Accidental Death Benefit.
    2. 2. What are the different types of Funds does Edelweiss Tokio provide for its ULIP/endowment plans?

      Ans. Edelweiss Tokio Life Insurance different Fund options to ensure that their customers get all the flexibility they need. These Fund options are:

      • Bond Fund: Low risk with 0% in Equity, 100% in Debt.
      • Money Market Fund: Low risk with 0% in Equity, 100% in Debt.
      • Equity Large Cap Fund: High risk with 94% in Equity, 6% in Debt.
      • Equity Top 250 Fund: High risk with 96% in Equity, 4% in Debt.
      • Managed Fund: Medium risk with 33% in Equity, 67% in Debt.
      • Price Earning Based Fund: Medium to high risk with 54% in Equity, 46% in Debt.
      • Equity Mid Cap Fund: Low to medium risk with 10% in Equity, 90% in Debt.
    3. 3. How do I address a grievance against Edelweiss Tokio Life Insurance?

      Ans. Grievance Redressal Mechanism has been set up by us for the resolution of any dispute or grievance or complaint in respect of your Policy. You are requested to submit your written complaint at any of the below mentioned touch points:

      Step 1: Toll Free customer care number 24 hours a day, 7 days a week. Email or write to Edelweiss Tokio Life Insurance.

      Step 2: If you do not receive any resolution to your complaint within a period of 2 weeks or if the response is not as per your expectations please feel free to contact our Grievance Redressal Officer

      Step 3: If you are not satisfied with the response of the GRO, you may write to the Chief Grievance Redressal Officer at cgro@edelweisstokio.in

      Step 4: If You are not satisfied with the response or do not receive a response from us within 14 days, you may approach the Grievance Cell of the Insurance Regulatory and Development Authority of India (‘IRDAI’)

      Step 5: If the complaint/grievance has still not been resolved You may approach the office of the Insurance Ombudsman established by the Central Government of India as per Rule 12 (1) and Rule 13 of the Redressal of Public Grievances Rules, 1998 (‘RPG Rules’).

    4. 4. What is the policy servicing turn-around-time of Edelweiss Tokio Life Insurance?

      Ans. Policy servicing turn-around-time as prescribed by IRDAI for Life Insurance companies are as follows:

      • Surrender value/annuity/pension processing: 10 days
      • Maturity claim/Survival benefit/penal interest not paid: 15 days
      • Raising claim requirements after lodging the Claim: 15 days
      • Death claim settlement without Investigation requirement: 30 days
      • Death claim settlement/repudiation with Investigation requirement: 6 months
    5. 5. Where can I get my premium paid certificate after I pay my due premium?

      Ans. You can get your premium paid certificate anytime by going to the Customer Services section of the Edelweiss Tokio Life Insurance website and clicking on “premium paid certificate”, “renewal premium receipt” or “fund statement”, whichever you need. Then enter the details requested like policy number and mobile number and click on “fetch policy”.

    6. 6. How can I know how well my Fund is performing if I have a ULIP/endowment plan from Edelweiss Tokio?

      Ans. You can find out how well your Fund is performing with the help of Edelweiss Tokio’s Fund History tool at their website. All you have to do is enter your policy number and your date of birth.

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    News About Edelweiss Tokio Life Insurance - Compare & Buy Comprehensive Protection Plans Online

    • Edelweiss Tokio Life to offer insurance solutions through MobiKwik

      Edelweiss Tokio Life Insurance has partnered with MobiKwik to offer pocket insurance to MobiKwik users. The insurance solutions will be available only the website as well as the mobile app. The sum assured available under the options are Rs.1 lakh, Rs.3 lakh and Rs.5 lakh. The MD and CEO of Edelweiss Tokio, Sumit Rai, said that the idea is to sell the pocket insurance solutions to youngsters so that they get familiar with the idea of life insurance and become long term customers of the company. The premium rates for the plans are Rs.148 for the Rs.1 lakh cover, Rs.443 for the Rs.3 lakh cover, and Rs.738 for the Rs.5 lakh cover.

      Since underbanked individuals prefer small insurance covers that are easy to apply for, simple to understand, and affordable, the company tied-up with MobiKwik.

      5 August 2019

    • Edeilweiss Tokio Life Insurance launched ad campaign for their product Zindagi Plus

      Having recently launched their life insurance product called, Zindagi Plus, Edeilweiss has taken a relatable route to lure audiences to buy life insurance for their family and loved ones and offer financial backup for them following the death of the breadwinner of the family. Commenting on the launch of the ad campaign, the marketing head of Edeilweiss Tokio said that, we wanted to keep it new age and relevant. All our campaigns have stayed away from generating fear in the minds of the consumers. Insurance is a heavy subject, but that doesn't mean the communication needs to be heavy too. Our previous communications have also always been light-hearted and that's the style we've stuck to. The marketing team has decided to split the ad campaign into 2, and the reason behind it according to him is that the TV audience is typically male, between the ages of 30-40 years. They are likely to have young kids and that is the right time to buy a term plan. We'd also like to address the lady of the house, who plays a huge role in influencing the decision of buying protection.

      11 March 2019

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