Exide Life Insurance Customer Care

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Exide Life Insurance, the life insurance arm of Exide Industries Limited, was established between 2001 and 2002, and is a renowned private-sector life insurance company in India. The insurer offers both individual and group life insurance products. In addition to providing a varied product suite, the insurer also offers several customer care channels, through which customers can reach the insurer’s customer care department in case they need any assistance. The various channels through which you can reach the insurance provider are listed below:

• Exide Life Insurance Customer Care Toll-Free Number: If you are looking to purchase a policy online, you can contact the insurance provider on 1800 419 0808. For any policy-specific doubts or queries, you can contact the insurer on 1800 419 8228 (toll-free) or on +91 80 4134 5444. Customers can contact the insurance provider from Monday to Saturday between 9:00 a.m. and 7:00 p.m.

• Exide Life Insurance Customer Care Email ID: To purchase an Exide Life Insurance policy online, prospective policy buyers can contact the insurance provider by sending an email to websales@exidelife.in. For policy servicing queries, customers can send an email to care@exidelife.in.

• Exide Life Insurance ‘Write To Us’ Facility: Both new and existing customers can use the ‘Write To Us’ facility on the insurer’s official website for any assistance that they might require. For this, you will need to navigate to the respective web page on the insurer’s website, indicate if you are a new or existing customer, key-in the required details, and type your complaint or query. You will also need to provide either your phone number or email ID for a representative to get in touch with you.

• Exide Life Insurance SMS-Based Helpline Service: Customers can also choose to request for policy-specific information by sending an SMS with the designated keyword, as specified by the insurance provider, to 09880888228. The SMS format for various request types is mentioned on the insurer’s official website.

• Exide Life Insurance Customer Service via Twitter: Customers can also contact the insurance provider on Twitter via Exide Life’s official Twitter handle @ExideLifeCares. Customers can contact the insurer through this channel to check the status of the policy, to update policy details, to check the policy due date, etc.

• Live Chat on Exide Life Insurance Website: Existing and new customers can seek assistance via the live chat feature on the insurer’s official website. To use this service, customers will need to click on the ‘May I help you?’ option on the bottom right side of the insurer’s home page and key-in the required details.

• Exide Life Insurance Branch Locator: If you wish to directly walk into the insurer’s branch, make sure to use the branch locator service that is available on Exide Life Insurance’s official website. To use this feature, you will need to first select your preferred city. Post this, you will be able to view the complete address of all branches in your chosen city.

• Exide Life Insurance ‘Meet an Advisor’ Service: If you wish to meet an insurance advisor, you will need to click on the ‘Meet an Advisor’ option on the insurer’s home page. Post this, you will be redirected to another web page, where you will be required to fill an online form. After submitting this form, a representative from Exide Life Insurance will get in touch with you.

Customers can reach the insurance provider through any one of the channels mentioned above for timely assistance.