HDFC ERGO Car Insurance Customer Care

• Protect yourself with third party or comprehensive cover
• Use bumper to bumper policies to reduce your liability
• Enjoy facilities like zero depreciation and roadside assistance covers

HDFC ERGO General Insurance Co. Ltd. is a joint enterprise between ERGO International AG and HDFC Ltd. The firm has 108 branch offices situated across 91 cities in India. The firm also has a large employee base with over 2,000 professionals. HDFC ERGO also has a wide distribution network that comprise of retail, brokers, corporate agents, bancassurance and direct sales team.

Customer Care Car Insurance Services Offered By HDFC ERGO

HDFC ERGO car insurance customer care team assists the customers with the following:

• Roadside Assistance
• Insurance renewal
• Key replacement
• Car insurance claim process
• Scheduling car repair service at any of the HDFC ERGO authorised garages
• Reporting grievances
• Service feedbacks
• Registering the complaint

HDFC ERGO Car Insurance Coverage

• Comprehensive Car Insurance

A comprehensive car insurance covers both third-party as well as own damage liabilities at the time if a mishap.

• Third-party Liability Car Insurance

A third-party liability car insurance covers third-party liabilities alone that you incur due to a mishap.

HDFC ERGO Car Insurance Customer Care

HDFC ERGO has a dedicated and efficient customer care team that assist the customers with their insurance needs 24X7.

• You can contact the customer care team on their toll-Free number 18002700700
• Or mail the customer care team at care@hdfcergo.com
• The online customer care page - Self Help Page, has the following sections:
  • E-Mail Policy Copy
  • 80D Tax Certificate
  • For Health Insurance
  • Update Contact Details (Email id/Contact Number/Address)
  • Make Changes/Endorsement
  • Transfer of Insurance - Motor
  • Create Service Request
  • Upload Documents
  • Cancellation Of Policy
  • Track Interaction Status
  • Claim Status
  • Link Aadhaar and PAN
  • Motor Claim Intimation
  • Downloads
    • Brochures
    • Proposal Forms
    • Claim Forms
    • Policy Wordings
  • FAQs
  • Appreciation grievance
  • Register/Track Complaints

HDFC ERGO Branch Office Addresses

You can also write to the branch offices or visit them at the nearest branch office for any queries, grievances, etc. A few of the branch office addresses are given below:

• HDFC ERGO General Insurance Co. Ltd.,

RR Towers II, Second Floor, 94/95, TVK Industrial Estate,Guindy, Chennai-600032

Contact Number: 044-66693500

• HDFC ERGO General Insurance Co. Ltd.,

No. 25/1, Second Floor, Building No. 2, Shankaranarayana Building,

MG Road, Bangalore-560001

Contact Number: 080-67153600

Fax Number: 080-67153601

• HDFC ERGO General Insurance Co. Ltd.,

No. 2/1-1, 2nd Floor, 11th Main Road, Third Block, Opposite Jayanagar Club, Bangalore-560011

Contact Number: 080-26638830

Fax Number: 080-26638840

• HDFC ERGO General Insurance Co. Ltd.,

Second Floor, Chicago Plaza, Rajaji Road,

Near to KSRTC Bus Stand, Cochin-682035

Contact Number: 0484-3934300

Fax Number: 0484-3934301

• HDFC ERGO General Insurance Co. Ltd.,

Third floor, 35, Central Market Phase-1, Ashok Vihar, Delhi-110052

Contact Number: 011-27416388

Fax Number: 011-27416387

• HDFC ERGO General Insurance Co. Ltd.,

Ground Floor, Ambadeep Building-14, Kasturba Gandhi Marg, New Delhi-110001

Contact Number: 011-39883600

Fax Number: 011-30255242

• HDFC ERGO General Insurance Co. Ltd.,

Unit no. 502,504,506, Fifth floor, Mahatta Tower,

54, B-1 Block, Community Center, Janakpuri, New Delhi–110058.

Contact Number: 011-25612361

Fax Number: 011-25612360

• HDFC ERGO General Insurance Co. Ltd.,

Ground Floor, Eros Corporate Tower, Opposite Nehru Place Metro Station, Nehru Place, New Delhi-110019

Contact Number: 011-30294200

Fax Number: 011-30294201

• HDFC ERGO General Insurance Co. Ltd.,

Plot no.C-9, Third Floor, Pearl Best Heights-II, Netaji Subhash Place, Pitampura, New Delhi-110034

Contact Number: 011 - 30483372

Fax Number: 011-30483387

• HDFC ERGO General Insurance Co. Ltd.,

No.6-3-346/1, Second Floor, Above Chills restaurant, Opp. Jalagam Vengal Rao Park, Road No.1, Banjara Hills, Hyderabad, Telangana-500034

Contact Number: 040-30682837

Fax Number: 040-30682840

• HDFC ERGO General Insurance Co. Ltd.,

4th Floor, Office Nos.401 and 402, Kuchukulla House, Above Wills Lifestyle Showroom, Himayat Nagar, Hyderabad-500029

Contact Number: 040-39883600

Fax Number: 040-39843240

• HDFC ERGO General Insurance Co. Ltd. Metro Towers,

10th Floor, 1 Ho Chi Minh Sarani, Kolkata-700071

Contact Number: 033-39883600

Fax Number: 033-22882688

• HDFC ERGO General Insurance Co. Ltd.,

Second and Third Floor, P255B, CIT Road, Scheme-VIIM, Kankurgachi, Kolkata–700054

Contact Number: 033 23202018

Fax Number: 033 23202018

• HDFC ERGO General Insurance Co. Ltd.,

D-301, Third Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West) Mumbai-400078

• HDFC ERGO General Insurance Co. Ltd.,

1st Floor, Block No.2, Bhoomi Saraswati, Ganjawala Lane, Borivali (West), Mumbai–400092

Contact Number: 022-30092558

Fax Number: 022-30092586

• HDFC ERGO General Insurance Co. Ltd.,

6th floor, Leela Business Park, Andheri kurla road, Andheri (East), Mumbai-400059

Contact Number: 022-66383600

Fax Number: 022-66383699

• HDFC ERGO General Insurance Co. Ltd.,

201, Marathon innova, 2nd floor, opp peninsula corporate Park,Lower Parel, Mumbai-400013

Contact Number: 022-39883600

Fax Number: 022-30468546

• HDFC ERGO General Insurance Co. Ltd.,

7 Apsara, 1st Floor, S V Road, Santacruz - West, Mumbai-400054

Fax Number: 022-26485132

Customer Care Service Address

HDFC ERGO General Insurance Co. Ltd.

D-301, Third Floor, Eastern Business District ( Magnet Mall), LBS Marg, Bhandup (West), Mumbai-400078

Registered and Corporate Office

HDFC ERGO General Insurance Co. Ltd.

First Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai-400020