• Renew or Buy HDFC ERGO Two Wheeler Insurance Online

    Two Wheeler Insurance
    • Protect yourself with long-term third party cover
    • Enhance you cover with add-on covers
    • Buy/renew your policy online without hassles from the insurers website

    With the massive increase in the number of two-wheelers, the number of road accidents has increased significantly all over the country. When it comes to road accidents, liability is a major issue. Even if liability is established for an accident, the affordability to pay for accidents is another major issue. Considering this in mind, the Government of India has made it mandatory for all motor vehicles to have third-party liability insurance. While a third-party liability insurance policy saves you from liability, a comprehensive two wheeler insurance policy provides additional coverage against the damages suffered by your own vehicle. Like most general insurers in the market, HDFC ERGO offers both third-party liability insurance policies and comprehensive policies for its customers.

    Features and Benefits Of HDFC ERGO Two-Wheeler Insurance

    Insurance Plan Third-party liability Cover Comprehensive Cover
    Policy Period 2 years and 3 years Multi-year up to 3 years
    Policy Types Liability-only Comprehensive
    Policy Coverage
    • Third-party liability against injury or death of a third party
    • Damage to third party property
    • Optional personal accident insurance for pillion rider
    • Injury or death of owner or driver
    • Loss or damage to own vehicle due to natural calamities
    • Loss or damage to own vehicle due to theft or accident
    • Personal accident cover
    • Same coverage as third-party liability policy
    • Claims due to contractual liabilities
    • Loss or liability incurred outside the geographical area covered
    • Liability incurred due to nuclear weapons
    • Normal wear and tear
    • Electrical or mechanical breakdown
    • Damages caused while driving with an invalid driving licence
    • Loss or damage due to war
    • Riding under the influence of alcohol or drugs
    • Periodic depreciation or consequential loss
    Renewal frequency End of policy term End of policy term
    Available Add ons
    • Optional personal accident insurance for pillion rider against death or permanent and total disability
    • Emergency roadside assistance
    • Zero depreciation
    • Optional personal accident insurance for pillion rider against death or permanent and total disability
    • Emergency roadside assistance
    • Zero depreciation
    No Claim Benefit Provided for every claim-free year Provided for every claim-free year
    No Claim Benefit after Claim NCB becomes nil NCB becomes nil
    Zero Depreciation Cover Available Available
    Refund Facility Policy can be cancelled by giving 7 days notice provided no claim has risen during the policy term. The company will refund the premium minus short period rates
    Policy Expiration If the life insured dies, the policy will continue to be in force for 3 months or until the expiry date, whichever is earlier. The legal heir can transfer the policy to their name
    Network Garage Over 4,800 network garages across the country


    Reasons To Choose HDFC Ergo Bike Insurance

    When you opt for a bike insurance policy from HDFC Ergo, you stand to benefit from a number of value-added features.

    Quick Approval

    From the time your vehicle reaches the garage, the estimated time taken for claim approval is 24 hours.

    Online Purchase and Renewal

    Buy a two-wheeler insurance plan in a few easy steps through the HDFC Ergo official website. You can also renew your policy online avoiding the hassles of visiting a branch or meeting an agent.

    Customer Care

    HDFC Ergo has a dedicated toll-free helpline for customers to address their queries and make claim intimations.

    Easy Settlement Process

    HDFC Ergo has put into place a transparent and fair claim settlement process. HDFC Ergo has an in-house Third Party Administrator to help make the claims settlement process much faster and as smooth as possible.

    Claim Intimation

    Customers can intimate a claim to HDFC ERGO 24x7 through the toll-free helpline number 1800 2700 700 or through the HDFC mobile app.

    Two Wheeler Insurance Plans Offered By HDFC Ergo

    There are two plans on offer from HDFC Ergo that cater to customers who need a bike insurance plan.

    Third-party Liability Insurance

    This type of insurance is known as a liability-only policy which is the minimum requirement as per the Motor Vehicle Act, 1988. This policy covers legal liabilities incurred due to damage, death or injury caused to a third party. You have the option to buy multi-year policies of up to 3 years which will protect you against annual increase in premiums. This policy can be issued instantly without any hassle of paperwork.

    Comprehensive Insurance

    With this plan, you can be protected for up to 3 years with the payment of a single premium. Avoid the hassles of annual renewal and increasing third-party premium hikes by the insurance regulator. For policy terms of 2 years and 3 years, you can enjoy the benefit of No Claim Bonus (NCB) in the event that you do not make a claim. This policy will cover you against the losses arising out of theft, accidents, natural calamities, manmade disasters and other dangers. For 1-year terms, you also have the option to purchase add-on protection of emergency roadside assistance and zero depreciation.

    Coverage Offered Under HDFC Ergo Two Wheeler Insurance

    Depending on your choice of third-party liability cover or comprehensive cover, you will benefit from different coverage.

    • Third-party liability

    For any accidental damages caused to a third party, the insurance pays for any legal liabilities as per the provisions of the plan. The insurer will cover any expenses related to accidental death, permanent injury or damage to property of a third party.

    • Loss or damage to own vehicle due to manmade disasters

    The two-wheeler insurance policy will also cover certain manmade disasters. These include theft, burglary, accident by external means, terrorist activity, riot, strike, any malicious act, any damage in transit by air, rail, road, rail, inland waterway, lift, or elevator.

    • Loss or damage to own vehicle due to natural calamities

    If your vehicle is damaged or lost completely due to natural events, the insurance plan will pay out a benefit to cover expenses or losses. The natural calamities covered include fire, explosion, self-ignition or lightning, typhoon, earthquake, storm, flood, hurricane, tempest, cyclone, frost, inundation, hailstorm, landslide and rockslide.

    • Personal accident cover

    The cover offered with this plan is Rs.1 lakh. The owner or driver will get an individual accident insurance cover for any injuries sustained while driving, travelling, mounting or dismounting the bike. Policyholders can also take additional cover for pillion riders and unnamed riders.

    Exclusions In HDFC Ergo Two Wheeler Insurance

    There are certain exclusions applicable to the two wheeler insurance policies issued by HDFC ERGO. Under these particular circumstances, the insurer will not be liable to pay any benefits to the policyholder.

    • Electrical or mechanical breakdown
    • Normal wear and tear of the vehicle including general ageing
    • Damage caused by a person riding under the influence of alcohol or drugs
    • Damage caused by a person riding without a valid driving licence
    • Loss or damage due to war, nuclear risk or mutiny
    • Vehicles used for purposes other than in accordance with the limitations of use such as hire and reward, except for public commercial vehicles
    • Accessories and consumables in the following cases:
      • Wear and tear of tyres, tubes and other consumables, unless the vehicle is damaged at the same time. In this case the company will pay up to 50% of the replacement cost, and 30% for fibreglass components. Glass parts are not covered, while wooden parts are covered as per the depreciation schedule
      • Loss or damage to accessories of the vehicle due to burglary or theft of house, not including theft of the vehicle itself at the same time

    Eligibility To Buy HDFC Ergo Bike Insurance Online:

    To avail a two-wheeler insurance policy, a few requirements need to be fulfilled by the vehicle owner. There are certain aspects that any insurance company will check before handing out an insurance policy. The eligibility criteria differs between companies, and also between purchase and renewal.

    • Registration - The bike needs to be registered with a Regional Transport Office (RTO) in the country.
    • Driver details - The person availing the policy should be of legal age to ride and have a valid license.
    • Modifications - Modifications made to the vehicle might result in insurance companies being reluctant to provide insurance cover.
    • Fitness certificate - The vehicle might need a fitness certificate, especially if it is an old bike.
    • Inspection - Depending on the vehicle, an inspection by a representative of HDFC Ergo might be required.
    • Payment - Depending on the plan chosen, a premium amount will have to be paid to avail the policy.

    Steps to Buy HDFC Ergo Two-Wheeler Insurance Policy Online:

    You can buy a two wheeler insurance policy from HDFC Ergo easily online.

    • Log on to the HDFC Ergo official website and opt for Motor Insurance .
    • Select your choice of Third-Party Liability or Comprehensive Cover.
    • You will then have an option to “Buy Now”.
    • You will be redirected to a page with three options where you can enter your details.
    • You can enter your bike number in this page (you may also skip this).
    • Then, choose the make and model of the vehicle.
    • You may also have to enter the year of registration, city of registration, type of insurance required, status of current insurance, etc.
    • Upon entering these details, you must enter your name, phone, and email ID to get a personalised quote.
    • If you are satisfied with the price of the policy, you may go ahead and make the purchase online.
    • How To Make A Claim From HDFC Ergo General Insurance

      If you need to make a claim on your bike insurance policy, you can follow the steps below:

      • Register your claim with HDFC Ergo by calling the HDFC Ergo toll-free number.
      • Provide your policy number and other required information.
      • You can also register your claims on IPO (via website or app).
      • You can then send your vehicle for repair, if needed.
      • Submit your documents to the insurer for verification.
        • Claim form
        • Estimate of repairs
        • Copy of insurance policy
        • Copy of registration certificate
        • Copy of the driver’s licence of the person who was driving
        • FIR, if reported to the police
      • The insurance provider will verify your claim, and if approved, will settle the claim.
      • If you are at a garage that is within the HDFC Ergo network, you will be eligible for cashless facility. The insurer will settle the bill directly with the garage, and you will only be liable to pay for any amount that is not covered by your policy.
      • If you are at any other garage, you need to settle the bill and collect a reimbursement from HDFC Ergo.

      Renew HDFC Ergo Two-Wheeler Insurance Online in a Few Simple Steps

      If you are riding with an expired insurance policy, it is punishable by law and you will be liable to pay a fine. As per the prevailing motor laws, you must have an active insurance policy in order to ride your bike on Indian roads. In addition to this, it is generally unsafe to ride without a valid insurance policy. You could end up being liable to pay high costs in damages to your own vehicle and to third parties involved, including any damages to surrounding property, in the event that you are involved in an accident.

      To be safeguarded against these expenses, it is advisable to renew your policy on time and always have a valid insurance plan for your 2 wheeler. You can renew your policy online in a few simple steps.

      • Select your choice of Third-Party Liability or Comprehensive Cover.
      • You will then have an option to “Buy Now”.
      • You will be redirected to a page with three options:
        • Renew two wheeler policy from other insurer.
        • Buy insurance for two wheeler.
        • Renew HDFC Ergo two wheeler policy.
      • Select “Renew HDFC Ergo two wheeler policy”.
      • You need to provide your expiring policy number.
      • You can then proceed to renew your policy.
      • Pay the premium amount and your new document will be issued.

      When you renew your policy on time, it is hassle-free and much simpler. Once the policy expires, renewal might require additional inspections and other information before the insurer is satisfied to give you a policy.

      Why Deductible Is Important In A HDFC Ergo Two Wheeler Insurance Plan?

      Deductibles refers to the amount you are willing to pay in the event you incur costs in an accident involving your two-wheeler. The insurance provider is liable to pay for the remaining amount. For example, if you opt for a 15% deductible, then you will be liable to pay for 15% of the damages caused to your vehicle or a third party. The insurer will only pay 85% of the cost, to the extent of the sum assured.

      • Choosing a lower deductible will increase your premiums, but at the time of claiming insurance, HDFC Ergo will pay a higher amount.
      • A higher deductible will lower your premiums, but this will also mean that in case of an accident, you will be liable to pay a higher amount.

      In case of HDFC Ergo, deductibles are applicable to own-damage claims. The amount is set at Rs.100 per claim made.

      What To Do If Your HDFC Ergo Two Wheeler Insurance Plan Expires?

      If you have missed the renewal date and your policy has lapsed, there are a few things you can do to remedy the situation.

      • Log on to the official HDFC Ergo website.
      • Choose to purchase a new policy.
      • Enter your details and calculate your premiums.
      • If you are satisfied with the cost of the plan, you can make the payment.
      • Once the premium is paid, the policy will be issued.

      If you wish to renew a lapsed policy, you will need to contact HDFC Ergo customer care and find out what options are available.

      HDFC Ergo Two Wheeler Insurance Customer Care Service:

      HDFC Ergo provides a customer care service round the clock to address any grievances, claim settlements, queries and complaints that customers might have.

      • Toll-free hotline - 1800 2700 700
      • Customer service number – 022/0120 – 6234 6234
      • Fax - 022 6638 3669
      • Email - care@hdfcergo.com
      • Address - HDFC Ergo General Insurance Company Limited

      6th floor, Leela Business Park, Andheri Kurla Road,

      Andheri (East), Mumbai - 400 059

      • You can also raise a service request using the Insurance Portfolio Organiser (IPO)

      HDFC Ergo Two Wheeler Insurance Frequently Asked Questions:

      1. Can I renew my HDFC Ergo two-wheeler insurance policy offline?

      Yes, you can do this via the following methods:

      • SMS “RENEW" to 9999 700 700.
      • You can also renew your policy through your agent or at the nearest branch.
      • You need to send a copy of the renewal notice along with a cheque to pay the premium amount to the branch office or corporate office.
      • You can also call the toll-free number to request a renewal.

      2. How much premium do I have to pay to avail a two-wheeler insurance policy?

      Premiums depend on a number of factors such as age of the vehicle, type and model of the bike, cubic capacity, usage and previous claims made among other things.

      3.What is Insured Declared Value? Is it important?

      The Insured Declared Value or IDV refers to the market value of your vehicle. The insurer will take into consideration the prevailing market value and then decide on the sum insured for your vehicle. The reason IDV is important is if you choose a sum higher than the market value, you might end up paying higher premiums for no reason. If you choose a lower IDV, then your premiums come down but so will your insured amount.

      4.How do I know if the garage I’ve chosen is a network garage?

      HDFC Ergo provides a list of network garages on its official website. You can also contact the customer care for assistance to find out if the garage is within the HDFC Ergo cashless network.

      5.What kind of vehicle can I insure with HDFC Ergo?

      You can insure any four-wheeler or two-wheeler intended for private use.

      6.Does HDFC Ergo provide renewal reminders?

      Yes, with online purchase or renewal, you will receive regular reminders to renew your policy when the due date is approaching.

      7.What is the zero depreciation cover?

      When you raise a claim, your insurance provider will provide you a settlement after taking the depreciation of your vehicle into account. However, if you have a zero depreciation cover, your insurance policy will cover the entire loss incurred by you, without factoring-in depreciation. You can purchase the zero depreciation cover from your motor insurance provider by paying an additional premium.

      8.What is a cashless garage?

      Cashless garages are garages that have tied-up with an insurance provider to provide cashless services to policyholders. If you have a two-wheeler insurance policy and you get your two-wheeler repaired in a cashless garage, your insurer will settle the expenses with the garage directly, subject to their terms and conditions.

      9.I am looking to purchase a comprehensive two-wheeler insurance policy. What discounts am I eligible to receive?

      If you have installed security devices that are prescribed by the Automotive Research Authority of India (ARAI), you will be eligible to receive a discount. Further, if you are a member of a recognised automobile association, you will receive a certain discount. Insurance companies also offer a No Claim Bonus to vehicle owners who don’t raise any claims during the policy year. Thus, if you don’t make any claims during the policy term, you will be eligible to get a discount on your premium the following year.

      10.Is renewal of two-wheeler insurance mandatory?

      Yes, it is mandatory to have at least a third-party liability-only two-wheeler insurance policy at all times, as per the provisions of the Motor Vehicles Act, 1988.

      11.I would like to purchase a two-wheeler insurance policy online. How do I go about paying the required premium?

      If you are purchasing a two-wheeler insurance policy online, you can pay the due premium amount digitally through any one of the online premium payment channels offered by your insurance provider.

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