• HDFC Life Insurance Customer Care

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    Headquartered in Mumbai, HDFC Life was founded in 2000 following a joint venture between Standard Life Aberdeen PLC and Housing Development Finance Corporation Ltd. (HDFC). Since their inception, HDFC Life has rolled out a variety of life insurance policies catering to families, individuals, groups, and Non-resident Indians. To make the process of availing a policy seamless as well as offer the best support for existing policyholders, HDFC Life has its very own customer support team. New policyholders as well as existing policyholders can get in touch with the customer care team either over the phone, via SMS, or by writing an email to them. Customers can also initiate a live chat on the HDFC Life website with a relationship manager to clear their doubts, offer feedback on products, etc.

    HDFC Life Insurance Customer Care Contact for Individual Plans

    Customers who wish to purchase a life insurance policy from HDFC Life can contact the customer care center in any of the ways they wish to, as mentioned below:

    • Via the HDFC Life customer care number:

    Customers that wish to avail a life insurance policy can dial the number - 1800 266 9777 between 10:00 a.m and 7:00 p.m on all days to speak to a certified insurance expert for questions regarding the policy.

    • Via SMS:

    To get in touch with a relationship manager for a life insurance product you wish to avail, you simply need to SMS ‘LIFE’ to 56161.

    • Via Email:

    Customers need to write a mail to buyonline@hdfclife.in describing the product they wish to purchase and a relationship manager will get in touch with them immediately.

    HDFC Life Insurance Customer Care Contact for Non-resident Indians

    Non-resident Indians can get in touch with the customer care unit of HDFC Life through any of the means as listed below:

    • Through the HDFC Life customer care number:

    NRI customers who wish to purchase a life insurance policy can get in touch with the customer care unit of HDFC Life by dialling +91 89166 53100.

    • Via Email:

    NRI customers can also write to HDFC Life at buyonline@hdfclife.in.

    HDFC Life Insurance Customer Care Contact for Group Insurance Policies

    Customers will have to contact the below-listed HDFC Life branches for information regarding group insurance plans:

    Branch Address/Contact
    Mumbai Corporate Office HDFC Standard Life Insurance Company Limited, 12th floor, Lodha Excelus, Apollo Mills Compound, NM. Joshi Road, Mahalaxmi, Maharashtra, Mumbai - 400 011 Telephone: (022) 6751 6666
    Mumbai HDFC Standard Life Insurance Company Limited, The IL&FS Financial Center, 5th Floor, Plot C-22, G-Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400051 Telephone: (022) 6192 5700
    Delhi 131/140, 1st Floor, Ansal Chamber 1, Bhikaji Cama Place, New Delhi – 110066

    HDFC Life Insurance Customer Care Contact for existing policyholders

    Existing HDFC Life policyholders can get in touch with the customer care unit through the different ways as listed below:

    • Via the HDFC Life customer care number:

    HDFC Life policyholders can get in touch with the customer care support team by calling 1860 267 9999 between 10:00 a.m and 7:00 p.m everyday.

    • Via Email:

    Existing policyholders residing in India can get in touch with the HDFC Life customer care unit by writing to service@hdfclife.com. NRI policyholders can contact the HDFC Life customer care team by writing to nriservice@hdfclife.com.

    • Via the missed call service:

    To know the premium amount and the fund value of their policy (for unit-linked plans only), policyholders have to just give a missed call to the numbers listed below - depending on their request:

    • To know the premium amount - 08000006607
    • To know the premium amount with due date - 08000006608
    • To know the fund value of their plan (for unit-linked plans only) - 08000006609
    • Via the call back facility:

    Policyholders can get a HDFC Life relation manager to call them back just by clicking on the ‘call back’ option on the HDFC Life website. The policyholder will then have to enter their name, mobile number, email ID, choose the type of plan and click on ‘submit’ to get a call back.

    Customers who wish to buy a HDFC Life plan online can also use the ‘chat online’ option to speak with a dedicated relationship manager and clear their doubts and know more about the product.

    HDFC Life Insurance Branches

    Apart from the above-listed contact details, new customers as well as existing policyholders can get in touch with any of the branches listed below for queries, feedback, etc. Listed below are the HDFC Life branch details located in top cities:

    City Branch
    Mumbai Fort 3rd & 4th Floor, Hira House, 17/19 Mint Road, Opp. G.P.O, C.S.T., Fort, Mumbai, Pin Code: 400001 Borivali 101/102, Raghuveer Building, Chamunda Circle, Pin Code: 400092 Deonar 201, Sanjona Chambers, B. S. Devshi Marg, Pin Code: 400088 Dadar Laxmi Commercial Premises Cooperative Society Limited, 5th Floor - 501, S/No. 1390, 1/1389, Senapati Bapat Marg, Pin Code: 400028 Thane(West) 4th Floor, Lake City Mall, Kapurbawdi Junction, Majiwada, Thane(West), Pin Code: 400608 Goregaon East 5th Floor, 504 & 505, Ecostar, Vishweshwar Nagar, Off Aarey Road, Goregaon East, Mumbai, Pin Code: 400063 Khar (West) 101/104, 1st Floor, Prabhat Chambers, Opp.Ramee Hotel, S.V. Road, Khar(West), Pin Code: 400052 Vikhroli (West) Gala No 1 To 5, Ground Floor, S G S House, Plot No 4b, Adi Shankaracharya Marg, Vikhroli (W), Pin Code: 400083 Vasai (West) 101-104, 1st Floor, Nikunj Signature Building, Above corporation bank, Near Manav Mandir, Vasai West, Pin Code: 401202 Bandra (East) The IL&FS Financial Center, 5th Floor, Plot C-22, G-Block, Bharat Nagar, Bandra - Kurla Complex, Pin Code: 400051
    Bengaluru Sector A 6, SMK Chambers, 1st Floor, Yelahanka New Town, 1st Main, Near Hotel Sharavathi, Bengaluru, Pin Code: 560064 80-Feet Road 2nd floor, No. 1024, 7th Main, 80 Feet Road, Koramangala 1st Block, Pin Code: 560034 Marathahalli Sree Sai Ram Building, 2nd floor, Site No. 12, Outer Ring Road, Near Kala Mandir, Hemant Nagar, Marathahalli, Pin Code: 560037
    Delhi Barakhamba Road 4th Floor, Vijaya Building,17 Barakhamba Road, Pin Code: 110001 Shahdara 101- 102, 1st Floor, Aditya Complex, Hargovind Enclave, Karkardooma, Vikas Marg, Community Center, Near Karkardooma Court, Pin Code: 110092 Dwarka 11, Agarwal Central Plaza, 2nd Floor, Sector 5, Above HDFC bank, Pin Code: 110075 Bhikaji Cama Place 131/140, Ansal Chamber-1, 1st Floor, Near Hyatt Hotel, Pin Code: 110066 Asaf Ali Road No. B-3/6, Ground Floor, Next to Bharat Petroleum Petrol Pump, Pin Code: 110002 Ashok Vihar Plot No. 35/36, 3rd Floor, Suman Tower, DP Central Market, Ashok Vihar, Phase I, Near Police Station, Delhi, Pin Code: 110052 Nehru Place 2nd Floor, Vardhman Trade Centre, Unit No.4, Plot No.7&8, Pin Code: 110019 Vikaspuri 24G, 1st & 2nd Floor, Community Centre, Behind PVR Cinema Complex, Pin Code: 110018 Rohini Sector 3 301, PLOT 15 Mangalam Place, 3rd Floor, District Centre, N. N. Mall, Pin Code: 110085 Mayur Vihar Phase 1 Star City Mall,1st Floor, 1/A, Mayur Place, District Center, Pin Code: 110091 Paschim Vihar Basement, Ground, 1st, 2nd and 3rd Floor, A-24, Community Centre, Near Shiv Modern School, Pin Code:110063 Vikas Marg Shop No. G1 to G9, Plot No.19, GE Sagar Plaza, Laxmi Nagar, District Centre, Near Nirman Vihar Metro Station, Delhi, Pin Code: 110092 Ishwar Nagar 2nd floor, A-55, Ishwar Nagar, New Friends Colony, Pin Code: 110065
    Chennai Venkatnarayana Road 37/38, 2nd Floor, Ramana Towers, Opp. ASV 'N', T.Nagar,, Pin Code: 600017 2nd Avenue New No. 57, Old No. 9, 1st Floor, Block A, Anna Nagar East, Above McRennett Bakery, Pin Code: 600102 West Tambaram 3rd Floor, 11/25 B, Rama Krishna Iyer Street,, Pin Code: 600045 3rd Cross Road No 18 Sagarika Towers 2nd Floor, Kasturba Nagar, Adyar, Pin Code: 600020 Vadapalani 1st Floor, Front Portion, Old No. 11/2, New No. 7, West Sivan Koil Street, Chennai, Pin Code: 600026 Perungudi First Floor, plot No.112, Thirumalai Nagar,Opposite Maruti-Suzuki Showroom, Dominos Building, Near Siruseri, Old Mahabalipuram Road (OMR)/Perungudi, Chennai, Pin Code: 600096
    Pune Parihar Chowk 3rd floor, 302 - Business Avenue, Above Peter England showroom, Parihar Chowk road, Aundh, Pin Code: 411007 Ganesh Khind Road 2nd Floor, DSK Gandharva Heights, Ganesh Khind Road, Pin Code: 411005 Dhole Patil Road 2nd Floor, The Fifth Avenue, Above Taste of Hyderabad Restaurant, Dhole Patil Road, Pune, Pin Code: 411001

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