Apollo Munich Health Insurance Customer Care

Apollo Munich Health Insurance is a joint venture between Apollo Hospitals Group and Munich Health Group that commenced its operations in India in June 2017. The firm was started with the aim of offering best insurance policies at affordable prices. It is safe to say that the firm has done so over the years, serving its customers with the best and affordable health insurance solutions. From the time of its inception, the firm has settled 2,913 crore claims so far and has a tie-up with over 4,500 network hospitals.

One of the most noteworthy aspects of Apollo Munich Health Insurance is its excellent customer care service. The customer care team in Apollo Munich assists the customers in various processes and resolves any query put forth, within no time. The insured can contact the customer care team via a phone call or by visiting the nearest branch office of Apollo Munich.

Ways to get in touch with Apollo Munich Health Insurance Customer Care

There are various means to get in touch with Apollo Munich Health Insurance customer care:

• The insured can send an email to customerservice@apollomunichinsurance.com or send a fax to +91-124-4584111.
• The insured can reach the customer care at the sales toll-free number - 1800-103-0555 or support toll-free number - 1800-102-0333.
• The insured can either visit or write a letter to any of the below-listed addresses:

• Registered Office:

Apollo Hospitals Complex,

8-2-293/82/J III/DH/900, Jubilee Hills,

Hyderabad, Telangana - 500033.

• Corporate Office:

Apollo Munich Health Insurance Co. Ltd.,

First Floor, SCF-19, Sector-14,

Gurgaon, Haryana - 122001.

• Central Processing Center:

Apollo Munich Health Insurance Co. Ltd.,

iLABS Centre, second and third floor,

Plot No 404 - 405, Udyog Vihar, Phase – III,

Gurgaon, Haryana - 122016.

• The insured can also make use of the SMS helpline to reach the customer care as instructed below:
  • To know more about Optima Cash, SMS Cash to 56767333
  • To have one's mobile number registered, SMS REG to 56767333
  • To know more about Maxima, SMS MAXIMA to 56767333
  • To get the status on the pre-policy check-up, SMS PPC(enter the proposal form number) to 56767333
  • To get the status on the proposal form, SMS STUS(enter the proposal form number) to 56767333
  • To get the status of the card, SMS CRD(enter the proposal form number) to 56767333
  • To get the status of the premium paid, SMS PP(enter the proposal form number) to 56767333
  • To know more about Easy Health, EASY HEALTH(enter the proposal form number) to 56767333
  • To know the policy renewal date, RND(enter the proposal form number) to 56767333
  • To get the name of TPA, SMS TPA(enter the proposal form number) to 56767333
  • To know more about health, HEALTH(enter the proposal form number) to 56767333
  • To register any grievances, GRV(enter the proposal form number) to 56767333
• A call back request can also be placed to the customer care on the official website.

Services offered by Apollo Munich Health Insurance Customer Care

The following are the services offered by Apollo Munich Health Insurance Customer Care:

• Grievance redressal
• Locating network hospitals on the request of the insured
• Assistance in claim process as requested by the insured
• Locating MHC Diagnostic Centres on the request of the insured
• Locating branch offices of Apollo Munich
• Clarifying queries and answering FAQs
• SMS helpline
• Call back on request

Apollo Munich Health Insurance Branch Locations in Major Cities of India

Listed below are a few of the Apollo Munich Health Insurance branch offices in major cities of India:

Delhi

• Asaf Ali Branch,

First Floor, 6 and 7, B. K. Roy Court

Asaf Ali Road,

New Delhi - 110002.

• Yusuf Sarai Branch,

Third Floor, Building No 18, Ramnath House,

Community Center, Yusuf Sarai,

New Delhi - 110029.

• Janakpuri Branch,

612A, Mahatta Tower, 54, B Block

Community Centre, Janakpuri,

New Delhi - 110058.

• Laxmi Nagar Branch,

204, Laxmi Deep Building,

Laxmi Nagar District Centre,

Laxmi Nagar, Delhi - 110092.

• Shakti Nagar Branch,

Ground Floor, 29/7,

Nangia Park Circle, Shakti Nagar,

New Delhi - 110007.

Mumbai

• Andheri Branch,

First Floor, INIZIO,

Plot Bearing CTS No. 479, 479/1 to 479/17,

Cardinal Gracious Road, Chakala, Andheri (East),

Mumbai, Maharashtra - 400099.

• Borivali Branch,

GF, Shop No. 1 and 2,

Bhoomi Saraswati,

Ganjawala Lane, Borivali (West)

Mumbai, Maharashtra - 400092.

• Dadar Branch,

First Floor, 808 (1), Boman Lodge,

Dr. Ambedkar Road, Dadar ( East),

Mumbai, Maharashtra - 400014.

• Fort Branch,

101, Vardhaman Chambers, 17,

Cawasji Patel Street, Fort,

Mumbai, Maharashtra - 400001.

• Ghatkopar Branch,

Office no. 307, Third Floor,

Sanghavi Square, M.G. Road, Ghatkopar ( West),

Mumbai, Maharashtra - 400086.

Pune

• Pune Branch,

7, 562/7, River View Apartments, First Floor,

Congress House Road, Shivaji Nagar,

Pune, Maharashtra - 411005.

• Hadapsar Branch

Mega Centre, J-106, Ground Floor,

Magarpatta, Hadapsar,

Pune, Maharashtra - 411013.

• Pimpri Branch,

Jewel of Pimpri, Second Floor, Office No: 11,

A wing, S.No.- 209, Kamla Cross Road, Pimpri ,

Pune, Maharashtra - 411018.

Kolkata

• Kolkata Russell street,

Kankaria Center, Fourth Floor,

2/1, Russell Street,

Kolkata, West Bengal - 700071.

• Salt Lake Branch,

Fifth Floor, Omega Tower, Bengal Intelligent Park,

Plot No: A2, N2 & M2, BL - GP & EP, Sector V,

Kolkata (Salt Lake), West Bengal - 700091.

Chennai

• Adyar Branch,

Flat No: 2 B, Second Floor,

Dev Regency,

No: 6, First Main Road, Gandhi Nagar, Adyar,

Chennai, Tamil Nadu - 600020.

• Nungambakkam Branch,

Old no: 319, New no: 4,

Valluvar Kottam High Road, Nungambakkam,

Chennai, Tamil Nadu - 600034.

• Ashok Nagar,

Old No: 55, New No: 83,

Tenth Avenue, Ashok Nagar,

Chennai, Tamil Nadu - 600083.

Hyderabad

• Secunderabad Branch,

211, Bhuvana Towers,

S D Road, Secunderabad,

Hyderabad, Telangana - 500003.

• Vijayawada Branch,

Third Floor, Jagirdar Mall 3 (JM3),

Mohiuddin Estate, M. G. Road, Vijayawada,

Hyderabad, Telangana - 520010.

• Banjara Hills Branch,

Aditya JR Towers, 8-2-120/86/9/A&B, Third floor,

Road No. 2, Banjara Hills,

Hyderabad, Telangana - 500033.

• Warangal Branch,

House No: 5-9 – 116/103, Shop no- 17 and 18,

Second Floor, Green Square Plaza,

Opposite Public Garden and adjacent Petrol Pump,

Hanamkonda, Warangal Telangana - 506001.

• Hyderabad Branch,

H. No-13-2-42/1 to 6, GBR Towers, Third Floor,

Chaitanyapuri, Dilsukhnagar,

Hyderabad, Telangana - 500060.

Bangalore

• Jayanagar Branch,

First Floor, 280/8-2, 46th Cross,

Seventh Main Jayanagar, Fifth Block,

Bangalore, Karnataka - 560041.

• Bangalore Branch,

Office Nos. 105-A, 106-A, 107-A and 108A,

136, First Floor, Cears Plaza, Residency Road,

Opposite Bangalore Club,

Bangalore, Karnataka - 560025.