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Health has always been a major concern for all, especially today when junk food is being preferred by the majority. Those who believe health is the real wealth take care of their health, follow various diets, do regular workouts, stay away from anything unhealthy, etc. But, one’s health needs to be protected in every way possible. One such means of safeguarding the health of an individual is by availing a good health insurance plan that offers financial protection at the time of a health emergency.
ICICI Lombard offers a number of good health insurance schemes that aid one financially at the time of an emergency. Health insurance plans from the company helps reduce one’s stress over finance at the time of availing medical treatments, keeping medical appointments, etc.
ICICI Lombard GIC Ltd. is known to be one of the popular private general insurance firms in India which has issued more than 17.73 million policies and settled more than 2.18 million claims as on March 31, 2017. The firm has tied up with more than 4500 network hospitals and as per the IRDAI report, has the highest claim settlement ratio.
In case of any medical emergency, getting in touch with your insurer should be the first step. You can get in touch with ICICI Lombard via the following ways:
ICICI Lombard House
414, P.Balu Marg,
Off Veer Sawarkar Marg,
Near Siddhivinayak Temple,
Prabhadevi, Mumbai - 400025.
ICICI Lombard General Insurance Co. Ltd.
401-402, Interface Bldg - No.11,
Link Road, Malad (West),
Mumbai - 400064.
Email: customersupport@icicilombard.com
Toll Free Number: 1800 2666
Alternate Contact Number: 09223622666 (Chargeable)
Categories | Location Accessibility | Toll Free/Chargeable | Contact Numbers |
---|---|---|---|
Policy purchase, service, policy claims | Accessible within India | Toll free | +1800 2666 |
Policy purchase, service and policy claims | Accessible from J&K/International numbers | Chargeable | +91 40 6627 3505 |
Policy purchase - NRI customers | USA/UK/Canada/Other Countries | Chargeable | +91 40 6627 3505 |
Grievance redressal | Toll free | +1800 2666 |
The following are the services offered by ICICI Lombard Customer Care:
The following are the branch offices located in major cities in India:
Third floor, Aggarwal City Mall,
Plot No. 04, Road No. 44, Pitampura
New Delhi – 110 034
DDA Market, first floor, 101,
J and K Market, Dilshad Garden,
New Delhi - 110095
First floor, S-13, Green Park,
Uphar Cinema Complex,
New Delhi - 110016
Second and third floor, Aggarwal Plaza Block B-1,
Plot No. 4 Local Shopping Centre, Mini Market,
Janak Puri, New Delhi - 110 058
Block 2, Plot No. 70/A-55, Main Najafgarh Road,
Motinagar, New Delhi – 110 015
Fourth floor, Red fort, Parsvanath Towers Bhai Veer singh marg,
Gole Market, New Delhi- 110001
Second floor, Hosur Main Road Madivala,
Koramangala, Bengaluru - 560 068
Karnataka
Shop No 3 and 4, fourth Block,
Dr Rajkumar Road, Rajajinagar,
Bengaluru - 560 010, Karnataka
Ninth floor, 121, Dickenson Road, M. G. road,
Bengaluru - 560042, Karnataka
No.15, Second floor, Cawasji Patel street,
Opposite Akbar Ali furniture, Fort, Mumbai - 400001,
Maharashtra
Centre Point, Andheri Kurla Road,
J. B. Nagar, Andheri (E), Mumbai - 400 059
Maharashtra
Office No. 401 and 402, New Linking Road,
Malad (West) Mumbai – 400 064
Maharashtra
414, P.Balu Marg, Off Veer Sawarkar Marg,
Near Siddhivinayak Temple, Prabhadevi , Mumbai - 400025
Maharashtra
Off Eastern Express Highway, Behind Everard Nagar, Sion, Mumbai - 400 022
Maharashtra
Teli Gali, Andheri (East), CTS no. 411/-1 to 19,
Opposite Creative Motors, Mumbai - 400069,
Maharashtra
L.B.S. Marg, Uthalsar, Thane - 400 601
Maharashtra
Sector 30, Behind Raghuleela Mall,
Opposite Vashi Station Vashi, Navi Mumbai - 400705
Maharashtra
Chhotabhai Centre, 140, second and third floor,
Nungambakkam High Road, Chennai – 600034
Tamil Nadu
Osman Plaza Road No 1, Banjara Hills,
Panjagutta, Hyderabad – 500 034
Telangana
Kolkata - 700 016, West Bengal
46D Chowringhee Road, Kolkata - 700 071,
West Bengal
25 - Brabourne Road, Kolkata - 700001,
West Bengal
The following are the steps to file/register a complaint/issue with ICICI Lombard:
You can also write to ICICI Lombard at the below address:
Customer Support,
ICICI Lombard General Insurance Co. Ltd.
401-402, Interface Bldg, No.11, Link Road,
Malad (West), Mumbai - 400064.
For various service requests, email the ICICI Lombard grievance redressal team at customersupport@icicilombard.com
If the resolution provided against your query is not satisfactory, you can write an email to Mr. Prateek D, who is the Service Quality Manager.
If even after having followed the above steps your issue/query remains unresolved, you can approach the Insurance Ombudsman for Redressal
Jeevan Prakash Building, sixth floor,
Tilak Marg, Relief Road,
Ahmedabad, Gujarat – 380 001.
Telephone number: 079 - 25501201/079 - 25501202/079 - 25501205/079 - 25501206
Email: bimalokpal.ahmedabad@ecoi.co.in
Office of the Insurance Ombudsman,
Jeevan Soudha Building, PID No. 57-27-N-19
Ground floor, 19/19, 24th Main Road,
JP Nagar, first Phase,
Bengaluru, Karnataka. – 560 078.
Telephone: 080 - 26652048/080 - 26652049
Email: bimalokpal.bengaluru@ecoi.co.in
Office of the Insurance Ombudsman,
Janak Vihar Complex, second floor,
6, Malviya Nagar, Opposite Airtel Office,
Near New Market,
Bhopal, Madhya Pradesh – 462 003.
Telephone: 0755 - 2769201/0755 - 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@ecoi.co.in
62, Forest park,
Bhubaneswar, Orissa – 751 009.
Telephone: 0674 - 2596461/0674 - 2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@ecoi.co.in
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 and 103, second floor,
Batra Building, Sector 17 D,
Chandigarh – 160 017.
Telephone: 0172 - 2706196/0172 - 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@ecoi.co.in
Office of the Insurance Ombudsman,
Fatima Akhtar Court, fourth floor, 453,
Anna Salai, Teynampet,
Chennai, Tamil Nadu – 600 018.
Telephone: 044 - 24333668/044 - 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@ecoi.co.in
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Telephone: 011 - 23232481/23213504
Email: bimalokpal.delhi@ecoi.co.in
Office of the Insurance Ombudsman,
Jeevan Nivesh, fifth floor,
Nr. Panbazar overbridge, S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 - 2132204/0361 - 2132205
Fax: 0361 - 2732937
Email: bimalokpal.guwahati@ecoi.co.in
6-2-46, first floor, "Moin Court",
Lane Opposite Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool,
Hyderabad - 500 004.
Telephone: 040 - 67504123/040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@ecoi.co.in
Office of the Insurance Ombudsman,
Jeevan Nidhi – II building, Ground floor,
Bhawani Singh Marg,
Jaipur, Rajasthan - 302 005.
Tel.: 0141 - 2740363
Email: Bimalokpal.jaipur@ecoi.co.in
Second floor, Pulinat building,
Opposite Cochin Shipyard, M. G. Road,
Ernakulam, Kerala - 682 015.
Telephone: 0484 - 2358759/0484 - 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@ecoi.co.in
Hindustan building Annexe, fourth floor,
4, C.R. Avenue,
Kolkata, West Bengal - 700 072.
Tel.: 033 - 22124339/22124340
Fax : 033 - 22124341
Email: bimalokpal.kolkata@ecoi.co.in
Sixth floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
Telephone: 0522 - 2231330/0522 - 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@ecoi.co.in
Office of the Insurance Ombudsman,
third floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Telephone: 022 - 26106552/022 - 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@ecoi.co.in
Bhagwan Sahai Palace,
Fourth floor, Main Road,
Naya Bans, Sector 15,
District - Gautam Buddh Nagar,
Uttar Pradesh - 201301.
Tel.: 0120-2514250/0120-2514252/0120-2514253
Email: bimalokpal.noida@ecoi.co.in
First floor, Kalpana Arcade Building,
Bazar Samiti Road,
Bahadurpur,
Patna - 800 006.
Telephone: 0612-2680952
Email: bimalokpal.patna@ecoi.co.in
Jeevan Darshan building, third floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune, Maharashtra – 411 030.
Telephone: 020-41312555
Email: bimalokpal.pune@ecoi.co.in
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