• Reliance Health Insurance Customer Care

    Health Insurance
    • Enjoy options to cover yourself, your spouse, kids and even your parents
    • Enjoy access to 10,000+ hospitals for cashless treatment
    • Reduce your taxable income by up to Rs. 50,000 deduction under section 80D**

    Founded in the year 2000 by Anil Ambani, Reliance General Insurance is part of the Reliance Group and currently has over 120 branches spread across the country. With a gross written premium of Rs.4,007 crore at the end of the 4th quarter of FY 2017-2018, Reliance General Insurance is currently one of the biggest private insurers in the country offering life insurance, health insurance, travel insurance, and motor insurance products.

    In 2006, the Reliance Group started their very own health division called Reliance Health. A subsidiary of the Reliance Anil Dhirubhai Ambani Group, Reliance Health has branches across the country offering a plethora of health solutions and products to thousands of customers residing in India.

    Reliance Health Insurance Customer Care

    Existing policyholders and new customers can write to the address or call the toll-free number for any queries, feedback, complaints, etc.:

    Reliance General Insurance, Correspondence Unit, 301-302,

    Corporate House RNT Marg, Opp. Jhabua Tower,

    Indore, Madhya Pradesh, India - 452001

    Toll-free number: 1800 3009

    Reliance Health Insurance Customer Care toll-free number and email ID

    News customers wishing to purchase a health insurance policy or existing policyholders can contact the customer support team by either dialling 1800-3009 or by writing to them at rgicl.services@relianceada.com.

    Services provided by Reliance Health Insurance Customer Care

    Listed below are the services provided by the Reliance Health Insurance customer care support team:

    • Get a premium quote for a health insurance plan that you wish to purchase.
    • Choose from a plethora of health insurance products - depending on your personal requirement.
    • Register a feedback, complaint or grievance.
    • Locate the nearest Reliance Health Insurance branch.
    • Locate the nearest cashless hospital.
    • Expert advice to choose the right health insurance product.
    • Register a claim - cashless or reimbursement.
    • Pay for premiums in EMIs (Equated monthly installments).
    • Renew your health insurance policy online.
    • Get discounts at a number of wellness centers.

    Reliance Health Insurance branches

    Listed below are the branches of Reliance Health Insurance located in the major cities in India:

    City Branch Address
    Ahmedabad 3rd Floor, Zodiac Avenue, Opp. Mayor Bunglow, Near Law Garden, Ellisbridge, Ahmedabad, Gujarat. Contact Number: 079-30266966 4th Floor, Poonam Plaza, Above ICICI Bank, Main Rambaug Road, Maninagar Ahmedabad, Gujarat. Contact Number: 079-39832184
    Amritsar Eminent Mall, 3rd Floor, 10-The Mall, Amritsar, Punjab. Contact Number: 0183-3018700
    Ahmednagar 215,16,17, A Wing, 2nd Floor, Ambar Plaza, Station Road, Near Old Bus Stand, Ahmednagar - 414001. Contact Number: 0241-2414445
    Alappuzha 1st Floor, RNA Plaza, Mullackal, Opp.Mathrubhumi Office, Alappuzha. Contact Number: 000-9961246369
    Aurangabad C-9 & C-10, Second Floor, ABC Complex, Adalat Road, Aurangabad - 431001. Contact Number: 0240-3018077
    Bangalore Unnati Arcade, 5/111 & 6/112, 1st floor, 1st Block, Dr.Rajkumar Road (1st main road), Rajajinagar, Bangalore - 560010. Contact Number: 080-41900202 2nd floor, SM Towers, 11th Main, 3rd Block, Jayanagar, Bangalore. Contact Number: 080-30480894 2nd Floor, Balaji Enclave No.782, 2nd Floor, Above Bata Showroom, 16th Main, 2nd Stage, BTM Layout, Bangalore. Contact Number: 080-39860971
    Belgaum Mahadev Plaza CTS No.10719, SY No-135/A, Near Kolhapur Circle, Nehru Nagar, Belgaum - 590018. Contact Number: 0831-3207369
    Bhubaneshwar 2nd Floor, 5 Janpath, Unit – III, Bhubaneswar - 751001. Contact Number: 0674-3208401
    Bellary No.40, 1st Floor, SLV Towers, Parvathi Nagar, Main Road, Bellary - 583101. Contact Number: 08392-322251
    Calicut 2nd Floor, Citadel Arcade, RC Road, Calicut. Contact Number: 0495-6999011
    Chandigarh 2nd Floor, S.C.O-147-148, Madhya Marg, Sector -9 C. Contact Number: 0172-3099010
    Chennai Old No.15, New No.29, 3rd Floor, North Usman Road, T Nagar, Chennai. Contact Number: 044-30062371 H-Block, 4th street, Door No.12, H-2035, 15th Main Road, Anna Nagar (West), Chennai. Contact Number: 044-30925816
    Coimbatore 2nd Floor, Shree Abirami Towers, 43B, Cowley Brown Road, RS Puram, Coimbatore. Contact Number: 0422-3001352
    Dehradun Unit No.S4, 2nd Floor, NCR Plaza, New Cantt Road, Hathibarkala, Dehradun - 248001. Contact Number: 0-9027188442
    Durgapur 2nd Floor, Galaxy Building, Sahid Khudiram Sarani, City Centre, Durgapur - 713216. Contact Number: 0343-361334
    Erode Sakthi Supermarket, 3rd Floor, 408 Perundurai Road, Erode - 638011. Contact Number: 0424-3982104
    Faridabad SC02, 2nd Floor Sec-16 Shopping Complex. Contact Number: 0129-3053724
    Gandhinagar 5th Floor, Megh Malhar Complex, Plot No.16, Sector 11, Gandhinagar. Contact Number: 079-30580165
    Gulbarga 3rd Floor, Asian Plaza, Timmapuri Circle main road, Gulbarga. Contact Number: 0847-2690182
    Gurgaon Unit No-306, 3rd Floor, Palm Court Building, Near MDI Chowk, Sec-14, Gurgaon - 122001. Contact Number: 0124-3054901
    Hassan 1st Floor, Kruthka Arcade, NR Circle, Holenarasipura Road, Hassan - 573201. Contact Number: 08172-304528
    Howrah 49, Dobson Road, Near AC Market, Howrah. Contact Number: 033-30922222
    Hubli CTS 472-474, VA Kalburgi Square, Desai Cross, Deshpande Nagar, Hubli - 580029. Contact Number: 0836-3207041
    Indore 301-302, Corporate House RNT Marg, Opp. Jhabua Tower, Indore - 452001. Contact Number: 0731-3982100
    Jabalpur 2nd Floor, 36 Khanuja Tower, Opp. Maruti Standard Showroom, Napier Town, Jabalpur - 482001. Contact Number: 0761-3982194
    Jamnagar Kuber Avenue, 3rd floor, shop no. 304 & 305, Guru Nanak Road, Near Gurudwara Chowk, Jamnagar - 361 008. Contact Number: 0288-0937673802
    Jodhpur 2nd Floor, Plot no.130 A, Patrakar Colony, New Power House Road, Jodhpur. Contact Number: 0291-3954103
    Kannur 1st Floor, Aditya Tower, Opp RTO Office, Kannur - 670001. Contact Number: 0497-3048399
    Kanpur 4th Floor, Sai Square, 16/116, 45A, Bhargava State, Civil Line, Kanpur - 208001. Contact Number: 0-9319003444
    Kochi 2nd Floor, Kurikkal Arcade, NH-47, Near Changampuzha Park, Edappally P O, Ernakulam (Dist). Contact Number: 0484-3327842
    Kolhapur Gemstone, Rao Bahadur Bajirao Vichare Complex, 517 A/2 E, Near Central S.T. Stand, New Shahupuri, Kolhapur - 416002. Contact Number: 0231-3057073
    Kolkata Himalaya House 8th floor, 38 BJL Nehru Road, Kolkata. Contact Number: 033-30274578 Himalaya House 5th floor, 38 BJL Nehru Road, Kolkata. Contact Number: 033-30274578
    Kollam First Floor, Varinjam Towers, Residency Road, Kollam. Contact Number: 0474-6900691
    Lucknow 1st Floor, A-Block, Surajdeep Complex, 1 Jopling Road, Lucknow, UP. Contact Number: 0522-3918946
    Ludhiana 7th Floor, Surya Tower, The Mall, Ludhiana. Contact Number: 0161-3018630
    Madurai Sri Meenakshi Plaza, 1st Floor, Plot No. 55, 80-Feet Road, Anna Nagar, Madurai - 625020. 0452-3048041
    Mandi 1st Floor, Mangwari Near Namdhari Gurudwara, Ram Nagar, Mandi (HP). Contact Number: 01905-320294
    Mangalore Maximus commercial complex, 4th floor, light house hill road, opp. KMC college, Mangalore. Contact Number: 0824-3008635
    Mumbai Reliance Centre, South Wing, 4th Floor, off Western Express Highway, Santacruz (East), Mumbai. Contact Number: 022-33031000 Tiara building, 4th Floor, Chandavarkar Lane, Borivali(West), Mumbai. Contact Number: 022-30885713 4th Floor, Chintamani Avenue, Next to Virwani Industrial Estate, off western express Highway, Goregaon East, Mumbai-400063. Contact Number: 022-33123123 Apple Plaza, Unit no.301, 302 and 303, Senapati Bapat Marg, Dadar West, Mumbai. Contact Number: 022-33458000 210, Sai Infotech, 2nd floor, R.B.Mehta Marg, Patel Chowk, Ghatkopar (E), Mumbai. Contact Number: 022-39981325 21, Veena Chambers, Ground Floor, Dalal Street, Mumbai Fort. Contact Number: 0-7666828135
    Mysore 36/D, 1st Floor, Mysore Trade Center, Opp. KSRTC Bus Stand, B N Road, Mysore. Contact Number: 0821-3018052
    Nagpur Ayodhya Building, 1st Floor, 119, Near Bajaj Nagar Chowk, Behind Akruti Furniture, Bajaj Nagar, Nagpur - 440010. Contact Number: 0712-2232966
    New Delhi Flat No.10-15, 14th Floor, Vijaya Building, 17, Barakhamba Road, Connaught Place, New Delhi - 110001. Contact Number: 011-39975617 Flat no. 408-412A, 4th Floor, Plot No.21, Metroplex East, (Old Radhu Cinema), Dist. Centre, Laxmi Nagar, Delhi- 110092. Contact Number: 011-39827100 Plot No - D160/2, 2nd and 3rd floor, Okhla Industrial Area Phase 1. Contact Number: 011-30913560 C-1 3rd Floor, New Krishna Park, Beside Janakpuri West Metro Station, New Delhi - 110018. Contact Number: 011-30292925
    Noida Wave Silver Tower, Plot No. D-6, 6th Floor, Unit No 19, Sector-18, Noida. Contact Number: 0120-7827036576
    Palakkad 2nd Floor, Mangalam Towers, Opp. Town Bus Stand, T.B Road, Palakkad - 678014. Contact Number: 0491-3051010
    Patna Grand Yunus Corporate, 2nd floor, Near Sukriti Apartment, S.P Verma Road, Patna- 800001. Contact Number: 0000-9835076335
    Raipur Shop No - 516, 5th Floor, National Corporate Park, Commercial Complex, G E Road, Raipur - 492001. Contact Number: 0771-6562011
    Pune Heritage House, Ground floor, 6 Ramabai Ambedkar Road, Pune. Contact Number: 020-30565149
    Rajkot Business Empire, 3rd Floor, Dr.Radhakrishnan Road, Near Kathiyawad Gymkhana, Yagnik Road, Rajkot - 360001. Contact Number: 0281-3018134
    Shimla Kashyap Kuteer, 1st floor, Panthaghati Khasra, no. 478/214/1 min, Shimla, Himachal Pradesh - 171009. Contact Number: 0177-9218400406
    Thane Kalpataru Prime Unit no- 2, 1st Floor Plot no.D-3, Road no - 16 Wagle Industrial Estate, Thane (west) - 400604. Contact Number: 022-39377800
    Trichy 2nd Floor, Pl. A. Kanagu Towers, 15, A, Thillai Nagar Main Road, 11th Cross, Trichy - 620018. Contact Number: 0431-3982881
    Vellore 141/3, First Floor, New Bypass Road, M.P. Sarathi Nagar, Next to Volkswagen Car Showroom, Vellore - 632012 - Tamil Nadu. Contact Number: 0000-9025692392

    Steps to file a complaint/issue with Reliance Health Insurance

    For any grievance redressal with regard to the insurance product or the service, customers should follow the steps mentioned below:

    Step 1:

    Existing policyholder or new customers can call the toll-free number - 1800 3009 or write about their dissatisfaction to rgicl.services@relianceada.com.

    Customers can also choose to write to the listed address:

    Reliance General Insurance, Correspondence Unit,

    301-302, Corporate House RNT Marg,

    Opp. Jhabua Tower, Indore,

    Madhya Pradesh, India - 452001

    Steps 2:

    If the customer is still dissatisfied with the customer service, he/she can write to the Nodal officer at rgicl.grievances@relianceada.com.

    Step 3:

    If the customer wishes to take their complaint or issue even further, they can write to head of the Reliance Insurance grievance redressal department at rgicl.headgrievances@relianceada.com.

    Step 4:

    If the case still remains unresolved after step 1, 2 and 3, the customer can write directly to the Insurance Ombudsman office and report the matter.

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