Star Health Insurance Premium Payment Online

• Enjoy options to cover yourself, your spouse, kids and even your parents
• Enjoy access to 10,000+ hospitals for cashless treatment
• Reduce your taxable income by up to Rs. 50,000 deduction under section 80D**

You can make the payment for your Star Health Insurance premium online on its official website by entering your policy number and date of birth. You can also pay the insurance premium for Star Health Insurance by downloading its mobile app from Google Play Store.

Star Health and Allied Insurance Co. Ltd. is among the popular firms in India. The firm started operating in India in 2006. It offers customers with innovative insurance solutions especially in mediclaim policies, health insurance ,and personal accident. The covers offered by the firm ace in both quality and affordability, giving customers the complete benefits of an insurance policy.

Health insurance is a must-have-thing for every individual and family who considers their health as their greatest wealth. A good health insurance plan, like the ones offered by Star Health will protect you and/or your family against liabilities that may be incurred as a result of medical emergencies. Availing a good health plan comes with tax benefits too, helping you save.

Health insurance policies provided by Star Health

Star Health offers the following health insurance policies:

• Family Health Optima Insurance Plan
• Star Special Care
• Star Shri Family Care Insurance Policy
• Star Family Delite Insurance Policy
• Senior Citizens Red Carpet Health Insurance Policy
• Star Criticare Plus Insurance Policy
• Star Comprehensive Insurance Policy
• Star Care Micro Insurance Policy
• Medi-Classic Insurance Policy (Individual)
• Star Net Plus
• Star Health Gain Insurance Policy
• Star Cancer Care Gold (Pilot Product)
• Super Surplus Insurance Policy
• Star Cardiac Care Insurance Policy
• Diabetes Safe Insurance Policy

Benefits of Star Health insurance policy

Star Health insurance policy offers the following benefits to the customers:

• Offers hassle-free and easy claim settlement process without the third-party administrator’s (TPA’s) intervention
• Offers customer-friendly claim assistance
• Has tied-up with more than 8400 hospitals to make claim settlement easier for the customers via cashless settlement
• High claim settlement rate
• Cashless claim settlement within 2 hours

Modes of online premium payment for Star Health insurance policy

Star Health offers the facility of purchasing/renewing insurance policies via their official websites as well as authorised third-party insurance websites. After providing the relevant details as requested on the website, you can proceed to make the payment in order to complete the policy purchase. Star Health and third-party websites offer different modes of payment options, a few of them are listed below:

• Payment using credit card
• Payment via Netbanking
• Payment using debit card

The person purchasing the policy can make the payment via any of the available payment options.

Renewing a Star Health insurance policy online

A customer can instantly renew their health insurance policy on the official website of Star Health Insurance. Policy renewal process involves the following steps:

• You will have to visit Star health’s official website in order to renew your health insurance policy.
• On the website, click on the ‘renewal’ tab that leads you to the policy renewal page.
• The policy renewal page will ask you to enter your ‘policy number’ and your ‘date of birth’ which you need to fill in accurately.
• After entering the requested details, click on the ‘Submit’ button present at the bottom of the page.
• The page will then be redirected to the payment page that lists different payment options where you will make the payment via any one of the payment modes.

FAQs:

1. Can one renew his/her health insurance policy after the first year?

   The insurer will courier you a renewal notice informing you that your policy is about to expire. However, it is not mandatory for the insurer to send the notice, hence if the insurer does not send one, it should not be considered as a deficiency in its services. Renewing your insurance policy on time is your responsibility.

2. Are diagnostic charges for MRI, X- ray, ultrasound, etc. covered under the insurance policy?

   As long as the diagnostic instruments and laboratory tests are being used to help the hospitalised patient recover, charges for MRI, X-ray, ultrasound, blood test, urine test, etc. will be covered. But any diagnostic treatments or medical tests that are not related to the patient’s treatment for the specific reason he/she was hospitalised or that has been described as outpatient will not be covered under the policy.

3. How can one get an Authorization letter?

   The process of obtaining an authorization letter involves the following steps:

   • The respective network hospital will intimate Star Health by reaching out to the customer care at 1800 102 4477/1800 425 2255/044-28302200 or fax the pre-authorization form to Star Health at 044-28260056/1800 425 5522.
   • You need to collect the pre-authorization form from the network hospital where it should be readily available or else the hospital staff can download it from Star Health’s official website.
   • Star Health doctors will process the request and send a letter of authorisation or regret letter.

4. What are the points to be noted when getting hospitalised and undergoing medical treatment for any ailment under the cashless claim facility?

   Following are the points one should remember when availing a cashless claim facility for hospitalisation and/or medical treatments:

   • Register your name with the selected hospital well beforehand so that you can get admitted on the day you have taken the medical appointment.
   • For any issues that may arise, get in touch with Star Health customer care/hospital administration.
   • Show your Star Health insurance ID card and duly sign the pre-authorization form obtained from the hospital.
   • Some of the network hospitals may charge you with admission fees, registration fees, etc., which the policyholder has to pay for. These charges will not be reimbursed by the insurer under any circumstances.

5. What is a Health Card?

   A health card is an ID card issued by the insurer along with the issuance of the health insurance policy. Similar to an Identity card, a health card permits you to avail cashless hospitalisation facility at any of the authorised network hospitals.

The Star Health card will have all the relevant contact numbers and the contact details of the third-party administrator. If there is any need for clarifications, queries, assistance of any kind, etc., during a medical emergency, you can get in touch with the concerned people on the TPA numbers mentioned on your health card. Also, your health card should be shown to the concerned hospital staff before you avail any medical facility that the insurer has to cover.