ICICI Lombard Car Insurance Renewal

• Get quotes from multiple insurers
• Choose from a variety of zero depreciation and roadside assistance covers
• 3100+ cashless garages

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ICICI Lombard GIC Ltd. commenced its operations in India in 2001. It is one of the leading general insurance providers in the country having issued more than 17 million insurance policies and settled more than 2 million claims as on 31 March, 2017.

ICICI Lombard Car Insurance Renewal Premium Calculator

The ICICI Lombard website has a built-in tool called the premium calculator that calculates the estimated insurance premium. You can make use of this tool when renewing your expired/existing policy from another insurer or when renewing an ICICI Lombard insurance policy. You have to input genuine and relevant information against each of the calculating parameters in the premium calculator. The calculator will quote your insurance premium based on the information you have provided.

ICICI Lombard Car Insurance Renewal Procedure

You can renew your car insurance with ICICI Lombard either offline or online depending on your convenience:

• Online:

Online policy renewal is easy and quick. You can visit any of the third-party websites or ICICI Lombard website to renew your insurance policy. This process allows paperless documentation and you have the freedom to renew your insurance policy from anywhere via online portals.

• Offline:

For renewing your insurance offline, you have to visit the any of the ICICI Lombard branch offices or meet with an authorised insurance agent who will process your renewal request. You will have to provide hard-copies of the requested documents to the insurer/agent.

ICICI Lombard Car Insurance Renewal Key Benefits and Features

ICICI Lombard Motor Insurance offers the following benefits and features:

• 24X7 Roadside Assistance facility
• Special add-on covers such as Garage Cash Cover and Zero Depreciation Cover
• Tie-ups with more than 3,500 network garages for cashless settlement
• Allows the transfer of No Claim Bonus (NCB) from your previous policy
• Instant and hassle-free insurance policy renewal
• Minimal paperwork required
• Complimentary towing and pick-up facility with wash benefit at authorised garages
• Survey of the vehicle done within 4 hours of claim registration by the dedicated Relationship Manager to assess the total loss/damage
• Quality assurance on all vehicle repairs for a period of 6 months
• Option of reimbursement claim settlement

ICICI Lombard Car Insurance Claim Process

In case of a mishap, your can either raise a cashless or a reimbursement claim.

• Cashless Claim Process:
  • If there is any third-party vehicle involved in the mishap, note down the vehicle's number.
  • If there are any witnesses, collect their names and contact information.
  • Get in touch with your insurer as soon as the mishap happens via the toll-free number: 1800 2666 and raise your claim request.
  • You will have to keep all the necessary documents ready as instructed by the customer care representative.
  • Lodge an FIR at the nearest police station.
  • Locate a cashless garage nearby and drive/get our vehicle towed there.
  • The Customer Service Manager (CSM) will get in touch with you within 24 hours of your claim request to register the claim.
  • Submit the necessary documents along with the originals and the claim form to the CSM for verification.
  • The CSM will determine the vehicle repair estimate and approve of your vehicles’ repairs.
  • Insurer will settle the cost of repairs with the garage directly as agreed in your insurance policy.
  • There might be a balance amount to be paid by you that the CSM will inform you of as per your insurance policy.
• Reimbursement Claim Process:
  • If there is any third-party vehicle involved in the mishap, note down the vehicle's number.
  • If there are any witnesses, collect their names and contact information.
  • Get in touch with your insurer as soon as the mishap happens via the toll-free number: 1800 2666 and raise your claim request. You can also request a call back from the customer care representative by sending ‘CLAIM’ to 575758.
  • The Customer Service Manager (CSM) will get in touch with you within 24 hours of your claim request to register the claim.
  • Submit the necessary documents along with the originals and the claim form to the CSM for verification.
  • ICICI Lombard will commence the claim process soon after the verification.
  • Take your car to the nearby garage, get it fixed and pay for the repairs. Collect the invoice and the payment receipt for the repairs made to your car and submit them to ICICI Lombard.
  • ICICI Lombard will verify the submitted invoice, receipt and approve the claim amount which will be reimbursed to you.

ICICI Lombard Car Insurance FAQs:

1. What is Roadside Assistance?

   Roadside Assistance is a service provided by the insurer to help you in case your car breaks-down or you are unable to drive your car that leaves you stranded on the road. The service includes getting your vehicle towed, jump starting your vehicle, changing a flat tyre, etc.

2. During the tenure of my insurance policy, how many times can I avail the Roadside Assistance service?

   You can avail this service up to a maximum of 4 times depending on the services opted by you at the time of policy issuance.

3. What is an endorsement?

   An endorsement is a change/correction that needs to be made to your existing insurance policy as requested by you and approved by the insurer.

4. What is the tenure for car insurance?

   The policy tenure for car insurance is 1 year.

5. What kind of vehicles can I insure online with ICICI Lombard?

   At present you can insure two-wheelers and/or private cars online.