ICICI Lombard Car Insurance - Check Plan Details & Reviews Online

• Get quotes from multiple insurers
• Choose from a variety of zero depreciation and roadside assistance covers
• 3100+ cashless garages

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ICICI Lombard Car Insurance is one of the products offered by ICICI Lombard General Insurance Ltd, one of the biggest private players in the insurance sector in India. The company is a joint venture between the country’s second largest bank ICICI Bank Limited and Canadian financial services company Fairfax Financial Holdings Limited.

Car Insurance Online ICICI Lombard

Features and Benefits

• Special discounts-Policyholders who are registered members of the Automobile Research Association of India can avail a special discount of up to 5% and an additional 2.5% if there is an approved anti-theft device installed in the car.
• Easy purchase & renewal- ICICI Lombard car insurance policies are issued online at the click of a button with very minimal paperwork. The ICICI Lombord renewal process is also quick, easy and can be done online in a matter of minutes.
• Cashless garages- With a good and wide network of more than 3400+ network garages spread across the country, ICICI Lombard provides customers assistance during emergency situations.
• A wide range of add-on options- ICICI Lombard offers a variety of attractive add-on options including towing assistance, accommodation benefit, garage cash, engine protect plus, etc.
• 24/7 call center- Assistance will be provided at any time of the day. Customers can contact the emergency toll-free number and make use of the towing services which will be available 24/7. In case the vehicle needs to be towed, charges up to Rs.1500 will be covered.
• Hassle-free claim settlement process- It is very easy to file a claim with this insurance provider. Their 24/7 customer support team works round the clock to settle claims in a smooth and efficient manner. Minor claims can be settled instantly through the network of cashless garages.

Easy Steps To Apply for ICICI Lombard Car Insurance Online

To avail a car insurance policy from ICICI Lombard, customers have to follow the steps mentioned below:

• Log on to the ICICI Lombard website and click on the car insurance link
• Click on the option to ‘Buy New Policy’ and proceed
• Fill in your mobile number and email address
• Click on the get quote option. You will be redirected to another page to fill in more personal details.
• Once you fill in details, click on proceed and you will get a quick insurance quote
• If you are happy with the quote, click on the ‘Buy Now’ option. If you have any specific requirements specify and choose your add-on options.
• Proceed to make payment. The insurance policy will be sent to you immediately.

Why ICICI Lombard Car Insurance

Add-on covers on ICICI Lombard Car Insurance

ICICI Lombard offers an extensive and wide range of add-on cover options to customers. Let's explore them.

• Zero depreciation- The vehicle will be protected against any kind of loss that arises due to the depreciation of the vehicle on the whole or depreciation of specified parts in the car. The policyholder is thus entitled to receive the full claim amount without any deductions due to depreciation.
• Return to invoice- Under this add-on, the policyholder will receive damages worth the original purchase invoice price. In other words, the gap between the car insurance settlement amount and the actual cost of the vehicle including road tax and other prerequisites will be included.
• Engine protect Plus- The insurance provider will cover expenses towards the repair and replacement of engine parts, differential parts and gearbox parts of the insured vehicle if damage has occurred due to leakage or ingression of lubricating oil.
• Battery jump start- If the vehicle breaks down and stops running due to a battery issue, a technician will take care of the issue.
• Message relay- In the case of an unforeseen emergency, the insurance provider will take the initiative to send the message to family members or specified persons as mandated by the policyholder.
• Flat tyre replacement- The insurance company will provide the policyholder the benefit of availing services in case of a flat tyre. The repair and maintenance for the same will be taken care of as per the policy terms.
• Arrangement of rental vehicle- A separate vehicle will be arranged to provide the policyholder an alternate means of transport in case of a breakdown, accident or any other unfortunate event.
• Legal adviser- The insurance provider will make arrangements to provide the policyholder legal help in case of an accident or breakdown. Contact details of established legal experts will be shared.
• Referring a hospital- In a situation where the policyholder or others travelling in the car require hospitalization, a list of references for specified, good quality hospitals will be provided. A contact list will be shared.
• Loss of personal belongings- Cover will be provided for personal items like laptops, clothes, phones, etc, that remain locked in the car during an unfortunate event. A sum of Rs.500 has to be paid as deductible to avail this claim.
• Roadside assistance- Services such as towing assistance, breakdown support, the supply of fuel, key replacement, etc, will be provided to the policyholder at the time of an emergency.
• Accommodation assistance- If the car in concern is rendered immobile due to an accident, the insured party will be eligible to avail hotel accommodation for one day at the price of up to Rs.5000. However, this benefit is only offered if repair work extends for 12 or more hours.
• Taxi benefit-Taxi services will be taken care of for a distance of at least 50 km. For this, the accident or breakdown should have occurred at least 50 km away from the residence of the insured party.
• No claim bonus- Policyholders will be eligible to avail a discount on their premium during renewal.
• Key protect- The insurance company will cover costs towards repair and replacement of keys and locks due to theft, accident, breakdown, natural calamities or if damage has been caused to the lock and key. Not more than two claims can be made for this add-on in a policy year.

Inclusion & Exclusion ICICI Lombard Car Insurance

Insured Declared Value - ICICI Lombard Car Insurance

• The insured declared value (IDV) of the vehicle will be 5% for a period of 6 months and the value of the IDV amount will be determined at the time the policy is issued and this also depends on the manufacturer’s listed price.
• For those vehicles that are older than 5 years, the IDV is calculated based on an understanding between the insured and the insurance provider.
• IDV will usually be considered as the market value during the policy year without taking into account depreciation. Below is a sample of how IDV is determined:

ICICI Lombard Car Insurance Cashless Garages

ICICI Lombard customers can avail cashless services from the wide network of over 3400+ cashless garages spread across the country. To locate the nearest garage, log on to their website. Remember, policyholders have the exclusive benefit of availing services even at other garages and then get the expenses incurred replaced.

Claim Process ICICI Lombard Car Insurance

In the case of an accident, breakdown, theft or any other unfortunate event, customers will be provided immediate assistance during the entire claim process. Policyholders need to first make a call on the company’s toll-free number to initiate a claim. Cashless repair services can be availed or reimbursement can be claimed for the expenses incurred. Customers can avail the facility of free-pick up, towing and wash at the empanelled list of network garages.

Cashless Claim Process ICICI Lombard Car Insurance

Let’s explore the cashless claim process:

• Call the toll-free number and register for the required service after providing your policy details.
• The car will be towed to the nearest network garage and will you be contacted by the customer service manager.
• Provide the necessary documents.
• The car will be repaired at the network garage and the payment will be made by your insurance provider.

Reimbursement Claim Process ICICI Lombard Car Insurance

Let’s explore the reimbursement claim process:

• Fill in the claim form
• Provide all relevant documents such as RC copy, DL, policy copy, and FIR copy along with other bills and invoices.
• Claims will be reimbursed within 7 working days.

Documents required to make an ICICI Lombard Car Insurance claim

Listed below are the documents that policyholders have to submit for third-party and comprehensive car insurance claims, if the vehicle has been stolen or damaged due to an accident:

For third-party insurance and comprehensive car insurance claims:

• Self-attested and filled claims form.
• The registration certificate of the insured vehicle.
• The driving license of the policyholder.
• Report of the accident by the insurance surveyor or an FIR by the local police station.
• Original policy document.

For accident claims:

• Claim form that has been duly filled and self-attested by the policyholder.
• Registration certificate of the insured vehicle.
• Copy of the policyholder’s driving license.
• Original copy of the policy document.
• Estimate slip for coverage by the network garage.
• Payment receipts in the case of reimbursement claims.
• Repair bills in the case of cashless claim settlement at network garages.

If the vehicle is stolen:

• Claim form that has been filled and attested by the policyholder.
• Registration certificate of the insured vehicle.
• Driving license copy of the policyholder.
• FIR issued by the local police station as well as a no-trace report.
• Original insurance policy document of the vehicle.

FAQs

1. Can you tell me how I can apply for an ICICI Lombard Car Insurance policy?

Customers can purchase an ICICI Lombard Car Insurance policy at any of the ICICI Lombard branches, or online on the website of the insurer.

2. I have opted for the third-party insurance policy since it is cheaper. Is it any difference from a comprehensive car insurance policy?

A third-party car insurance policy is definitely cheaper, but its coverage is limited as well. A third-party insurance policy offers coverage for damages caused only to the vehicle of the third-party and with such a policy, following an accident, the policyholder will have to cover all expenses to repair his/her own vehicle. That said, a comprehensive car insurance policy offers complete coverage, for the policyholder and the third-party involved in the accident. In addition, it comes with an own damage cover following a natural calamity, if the car catches fire, or if the car is stolen.

3. What is a zero-depreciation cover?

The zero-depreciation cover is an add-on cover which policyholders can purchase over and above the premium of the base policy and basically negates the depreciation factor of the vehicle. With the zero-depreciation cover, the policyholder will receive the entire claim amount irrespective of the current market value of the car. However, insurers offer the zero-depreciation cover for cars up to 2-3 years old.

4. Does the comprehensive car insurance policy come with free road-side assistance?

No, the road-side assistance is an add-on cover that policyholders have to buy in addition to the premium of the base policy and is not inclusive in the comprehensive car insurance policy. During the tenure of the policy, one can make use of the road-side assistance for a maximum of 4 times.

5. Why can I not opt for a 1-year third-party insurance policy anymore?

Following the mandate by the Supreme Court of India, all insurers have to now sell the long-term third-party insurance policy as a standalone policy. The mandate was rolled out by the Supreme Court to reduce the number of uninsured vehicles on the roads of India and to save policyholders going through the hassle of making yearly renewals.