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  • ICICI Lombard Car Insurance

    Car Insurance
    • Get quotes from multiple insurers
    • Choose from a variety of zero depreciation and roadside assistance covers
    • 3100+ cashless garages

    ICICI Lombard Car Insurance is one of the products offered by ICICI Lombard General Insurance Ltd, one of the biggest private players in the insurance sector in India. The company is a joint venture between the country’s second largest bank ICICI Bank Limited and Canadian financial services company Fairfax Financial Holdings Limited.

    Car Insurance Online ICICI Lombard

    Third-party Cover Up to Rs.7.5 lakhs
    Cashless Network Garages 3500+
    Incurred Claim Ratio 2016-17 78.91%
    Net Earned Premium NA
    Covers Provided
    • Zero depreciation
    • No claim bonus
    • Consumables cover
    • Garage cash
    • Return to Invoice
    • Roadside assistance
    • Engine protect plus
    • Battery jump start
    • Message relay
    • Accommodation
    Features
    • Quick claim settlement
    • Instantaneous purchase
    • Hassle free claim settlement
    Inclusions
    • Third-party liability
    • Personal accident cover
    • Loss due to natural calamities
    • Loss due to man-made calamities
    Exclusions
    • Loss due to wear & tear
    • Damage due to general aging of the car
    • Nuclear risks, war

     

    Features and Benefits

    • Special discounts-Policyholders who are registered members of the Automobile Research Association of India can avail a special discount of up to 5% and an additional 2.5% if there is an approved anti-theft device installed in the car.
    • Easy purchase & renewal- ICICI Lombard car insurance policies are issued online at the click of a button with very minimal paperwork. The renewal process is also quick, easy and can be done online in a matter of minutes.
    • Cashless garages- With a good and wide network of more than 3500 network garages spread across the country, ICICI Lombard provides customers assistance during emergency situations.
    • A wide range of add-on options- ICICI Lombard offers a variety of attractive add-on options including towing assistance, accommodation benefit, garage cash, engine protect plus, etc.
    • 24/7 call center- Assistance will be provided at any time of the day. Customers can contact the emergency toll-free number and make use of the towing services which will be available 24/7. In case the vehicle needs to be towed, charges up to Rs.1500 will be covered.
    • Hassle-free claim settlement process- It is very easy to file a claim with this insurance provider. Their 24/7 customer support team works round the clock to settle claims in a smooth and efficient manner. Minor claims can be settled instantly through the network of cashless garages.

    Easy Steps To Apply for ICICI Lombard Car Insurance Online

    • Log on to the ICICI Lombard website and click on the car insurance link
    • Click on the option to ‘Buy New Policy’ and proceed
    • Fill in your mobile number and email address
    • Click on the get quote option. You will be redirected to another page to fill in more personal details.
    • Once you fill in details, click on proceed and you will get a quick insurance quote
    • If you are happy with the quote, click on the ‘Buy Now’ option. If you have any specific requirements specify and choose your add-on options.
    • Proceed to make payment. The insurance policy will be sent to you immediately.

    Why ICICI Lombard Car Insurance

    Effortless policy purchase
    Easy renewals
    Hassle-free claim settlement process
    Wide range of add-ons
    Special discounts
    Zero depreciation cover
    Policy switch option
    Daily commute allowance

    Add-on covers on ICICI Lombard Car Insurance

    ICICI Lombard offers an extensive and wide range of add-on cover options to customers. Let's explore them.

    • Zero depreciation- The vehicle will be protected against any kind of loss that arises due to the depreciation of the vehicle on the whole or depreciation of specified parts in the car. The policyholder is thus entitled to receive the full claim amount without any deductions due to depreciation.
    • Return to invoice- Under this add-on, the policyholder will receive damages worth the original purchase invoice price. In other words, the gap between the car insurance settlement amount and the actual cost of the vehicle including road tax and other prerequisites will be included.
    • Engine protect Plus- The insurance provider will cover expenses towards the repair and replacement of engine parts, differential parts and gearbox parts of the insured vehicle if damage has occurred due to leakage or ingression of lubricating oil.
    • Battery jump start- If the vehicle breaks down and stops running due to a battery issue, a technician will take care of the issue.
    • Message relay- In the case of an unforeseen emergency, the insurance provider will take the initiative to send the message to family members or specified persons as mandated by the policyholder.
    • Flat tyre replacement- The insurance company will provide the policyholder the benefit of availing services in case of a flat tyre. The repair and maintenance for the same will be taken care of as per the policy terms.
    • Arrangement of rental vehicle- A separate vehicle will be arranged to provide the policyholder an alternate means of transport in case of a breakdown, accident or any other unfortunate event.
    • Legal adviser- The insurance provider will make arrangements to provide the policyholder legal help in case of an accident or breakdown. Contact details of established legal experts will be shared.
    • Referring a hospital- In a situation where the policyholder or others travelling in the car require hospitalization, a list of references for specified, good quality hospitals will be provided. A contact list will be shared.
    • Loss of personal belongings- Cover will be provided for personal items like laptops, clothes, phones, etc, that remain locked in the car during an unfortunate event. A sum of Rs.500 has to be paid as deductible to avail this claim.
    • Roadside assistance- Services such as towing assistance, breakdown support, the supply of fuel, key replacement, etc, will be provided to the policyholder at the time of an emergency.
    • Accommodation assistance- If the car in concern is rendered immobile due to an accident, the insured party will be eligible to avail hotel accommodation for one day at the price of up to Rs.5000. However, this benefit is only offered if repair work extends for 12 or more hours.
    • Taxi benefit-Taxi services will be taken care of for a distance of at least 50 km. For this, the accident or breakdown should have occurred at least 50 km away from the residence of the insured party.
    • No claim bonus- Policyholders will be eligible to avail a discount on their premium during renewal.
    • Key protect- The insurance company will cover costs towards repair and replacement of keys and locks due to theft, accident, breakdown, natural calamities or if damage has been caused to the lock and key. Not more than two claims can be made for this add-on in a policy year.

    Inclusion & Exclusion ICICI Lombard Car Insurance

    Inclusions Exclusions
    Theft or loss of keys Valid only in India
    Loss of personal belongings Accident due to intoxication
    Tyre damage Damage due to own negligence
    NCB Mechanical or electrical breakdown
    Engine repair & replacement Loss due to nuclear risks
    Roadside assistance War related risks
    Loss or damage due to man-made calamities  
    Loss or damage due to natural calamities  
    Third-party liability  
    Own damage cover due to natural & manmade calamities  
    Personal accident cover  

    Insured Declared Value - ICICI Lombard Car Insurance

    • The insured declared value (IDV) of the vehicle will be 5% for a period of 6 months and the value of the IDV amount will be determined at the time the policy is issued and this also depends on the manufacturer’s listed price.
    • For those vehicles that are older than 5 years, the IDV is calculated based on an understanding between the insured and the insurance provider.
    • IDV will usually be considered as the market value during the policy year without taking into account depreciation. Below is a sample of how IDV is determined:
    Age of vehicle % of depreciation
    Not exceeding 6 months 5%
    Exceeding 6 months but not exceeding 1 year 15%
    Exceeding 1 year but not exceeding 2 years 20%
    Exceeding 2 year but not exceeding 3 years 30%
    Exceeding 3 years but not exceeding 4 years 40%
    Exceeding 4 years but not exceeding 5 years 50%

    ICICI Lombard Car Insurance Cashless Garages

    ICICI Lombard customers can avail cashless services from the wide network of over 3500 cashless garages spread across the country. To locate the nearest garage, log on to their website. Remember, policyholders have the exclusive benefit of availing services even at other garages and then get the expenses incurred replaced.

    Claim Process ICICI Lombard Car Insurance

    In the case of an accident, breakdown, theft or any other unfortunate event, customers will be provided immediate assistance during the entire claim process. Policyholders need to first make a call on the company’s toll-free number to initiate a claim. Cashless repair services can be availed or reimbursement can be claimed for expenses incurred. Customers can avail the facility of free-pick up, towing and wash at the empanelled list of network garages.

    Cashless Claim Process ICICI Lombard Car Insurance

    Let’s explore the cashless claim process:

    • Call the toll-free number and register for the required service after providing your policy details.
    • The car will be towed to the nearest network garage and will you be contacted by the customer service manager.
    • Provide the necessary documents.
    • The car will be repaired at the network garage and the payment will be made by your insurance provider.

    Reimbursement Claim Process ICICI Lombard Car Insurance

    Let’s explore the reimbursement claim process:

    • Fill in the claim form
    • Provide all relevant documents such as RC copy, DL, policy copy, and FIR copy along with other bills and invoices.
    • Claims will be reimbursed within 7 working days.

    This insurance company/organisation is not a partner of Bankbazaarinsurance.com. The content provided here is for informational purposes only. Readers should visit the branch office/website of the insurer for more details. The logos, trademarks, and other intellectual property on display belong to their respective owners.

    News About ICICI Lombard Car Insurance

    • ICICI Lombard launches new platform for AI-based claim processing

      General insurance company ICICI Lombard has launched a new platform for its artificial intelligence (AI) based claims investigation system. Last week, the company shifted to a new real-time, mobile-based platform to process all the claims made by the company’s policyholders. This system focuses on bringing down the time taken for cashless claims to just 60 to 90 seconds. This may also bring down the investigation time to a day or even just a few hours.

       

      Without the use of AI, the turnaround time for claim processing is significantly higher. The process here involves a customer filing an intimation to the company about a claim. Once the claim is entered in the system, an investigator is assigned for the claim. If there are any faults in the claims, it could take many days for the investigator to complete the investigation. The claim request remains open all this time without any resolution to customers.

      With the new platform, investigators could visit the customer or hospital directly and update the status of the claim in real-time. Once the findings are uploaded, the system processes the claim request and takes action accordingly. Overall, this system focuses on increasing speed and accuracy in claims processing.

      18 September 2018

    • ICICI Lombard shares go up by 4%

      The shares of the ICICI Lombard General Insurance Company, on the BSE intra-day trade, went up by 4% to Rs.909 per share. Though the market is weak, the company managed to extend its 10% rally in the last 5 trading days. Since the time it was listed, the company has been trading at the highest level. In 11 trading days, the private general insurance company outperformed the market and surged by 21%. On the contrary, it declined by 0.64% in the S&P BSE Sensex. While the issue price was Rs.611 per share, it has now increased by 38%. The Insurance Regulatory and Development Authority of India (IRDAI) recently mandated long-term motor insurance policies i.e. 3-year term policies for cars and 5-year term policies for two-wheelers. This would increase the annualized premiums by 10%-12%. Also, since the company has a policy wherein the policyholder has to pay the premium in order to avail the coverage, ICICI Lombard’s float will move up by 4 to 5 times the current value. According to the company’s annual report, ICICI Lombard holds 11.6% market share in the Motor Own Damage segment. The premium for Motor Own Damage contributed to 17.5% of the industry GDPI in the year 2018 whereas Motor Insurance contributed to 39.4% of the total general insurance premium in the same year.

      11 September 2018

    ICICI Lombard Car Insurance Reviews

    • review Car Insurance
      "Hassle free services"
      0.5 5.0/5 "Blown Away!"
      In ICICI Lombard, the premium amount quoted was high hence i moved to other company. Last 3 years i have purchased the policy with ICICI Lombard. They have offered me a IDV value of Rs. 1.85 lakhs. I had no claim experience with this company. They have option for online renewal and they will give some discount also for it. For break down, the cashless garage will be available and the roadside assistance will be there.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 18, 2018
    • review Car Insurance
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I have used Icici Lombard General Insurance as a car insurance policy for 2 years where i had a experience with claim and it is a good because the customer service is very good. Premium and the IDV value were satisfactory to me. The policy is good to use and it is a hassle free to apply for the policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 17, 2018
    • review Car Insurance
      "AVERAGE"
      0.5 2.0/5 "Expected more"
      I am not satisfied with the Icici Lombard General Insurance policy where i am holding for my car because the premium is higher when compared to the others other than that IDV value is satisfactory. Previously purchased this in showroom and used for 1 year with no claim experience.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 17, 2018
    • review Car Insurance
      "Keep improving and help the customer"
      0.5 3.5/5 "Pretty good"
      Once i had experience with ICICI Lombard. I don't remember about the IDV value and premium amount what i have paid. 5 years back, i have purchased this car insurance. The documentation process was good and i have received my soft copy and hard copy also. I had no claim experience with ICICI Lombard.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 17, 2018
    • review Car Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I din't come across any hassle service hence i have not contact the custoemr care service. Last year i have purchased this ICICI Lombard. The premium is little bit high when i compared with other policies. I have got a very good claim experience and it happened very fast. I always prefer for cashless and i have got it for 80% as a claim.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 12, 2018
    • review Car Insurance
      "Premium amount should be reduced"
      0.5 4.0/5 "Great!"
      My dealer has provided me a car insurance with ICICI Lombard. The premium was high and they have given proper services. It was cashless claim which i had and within one week i can able to take my vehicle from the showroom. When its come for the premium, Its a double the premium when i compared with other company.
      Was this review helpful? 0
      , belgaum
      Reviewed on Sep 12, 2018
    • review Car Insurance
      "High Premium with Good services"
      0.5 5.0/5 "Blown Away!"
      I had a very good experience with ICICI Lombard. I have got claim settlement within 1 day. They have provided me a 80% of the claim value. The customer care service has given me a proper response while i'm applying for the claim. Their premiums are very high compared with other companies.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 12, 2018
    • review Car Insurance
      "Very Good in Service"
      0.5 5.0/5 "Blown Away!"
      They are providing perfect service in everything. Their are no hidden charges and the claim process very fast. I have bought my car insurance for continuous 3 years with ICICI Lombard. Even though is little high because of the perfect service i used go with them. I have made a premium amount of Rs. 8000. They are offering a cashless garages too.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 12, 2018
    • review Car Insurance
      "Service is good"
      0.5 4.0/5 "Great!"
      The policy coverage was not good. I have opted 100% policy however they have provided 50% claim. I have got my claim within 2 months. I have got a claim amount of Rs. 9000. The policy amount was very high for ICICI hence i switched over from this company. I have purchased this ICICI Lombard and I had been using their services for the past 4 years.
      Was this review helpful? 0
      , mumbai
      Reviewed on Sep 09, 2018
    • review Car Insurance
      "EXCELLENT"
      0.5 4.0/5 "Great!"
      I have purchased the car insurance policy from showroom along with two wheeler and i had claim where the service is very good and also the process is with cashless. Premium and the IDV value where nominal also the coverage they provide zero depreciation.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 08, 2018
    • review Car Insurance
      "User friendly service"
      0.5 5.0/5 "Blown Away!"
      5 years back, i have taken the car insurance policy with ICICI Lombard. I can get service immediately through on call service. I'm not sure about the IDV value. Bumper to bumper, road side assistance and no claim bonus is offering from this policy
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 31, 2018
    • review Car Insurance
      "Good coverage policy"
      0.5 4.0/5 "Great!"
      I'm paying the premium amount of Rs. 21000 every year. I have taken the premium policy for continuously 4 years. They are providing the 100% claim for my policy. They are providing the IDV value of Rs. 7.30 lakhs. Road side assistance, No claim bonus and all providing by the policy. Bumper to bumper also available.
      Was this review helpful? 0
      , vadodara
      Reviewed on Aug 21, 2018
    • review Car Insurance
      "GOOD"
      0.5 4.0/5 "Great!"
      The reason behind taking the policy with the Icici Lombard General Insurance is i am satisfied with their best deals what they have provided to me. I am using as my car policy from last 2 years where i had no claim but they provide me with the coverage of bumper to bumper wit satisfactory premium and IDV value.
      Was this review helpful? 1
      , mumbai
      Reviewed on Aug 21, 2018
    • review Car Insurance
      "BETTER"
      0.5 5.0/5 "Blown Away!"
      The reason behind holding the policy with the Icici Lombard General Insurance is that they are providing me a very good service added on that the customer service is satisfactory. I had no claim with this policy and they gave me a coverage of bumper to bumper and i am using it since 1 year.
      Was this review helpful? 1
      , jharsuguda
      Reviewed on Aug 20, 2018
    • review Car Insurance
      "GOOD"
      0.5 4.0/5 "Great!"
      I have been using my car insurance from Icici Lombard General Insurance as there is no proper follow up so i am not satisfied with this policy. I had no experience with any claim with this policy. They should improve their customer service so i am not satisfied with this policy.
      Was this review helpful? 0
      , vadodara
      Reviewed on Aug 18, 2018
    • review Car Insurance
      "GOOD"
      0.5 4.0/5 "Great!"
      I have purchased my car insurance policy from Icici Lombard General Insurance and i had a claim settlement to in this policy and i had a very good experience. The premium provided by them is satisfactory also the claiming amount is for less than 25k.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 17, 2018
    • review Car Insurance
      "VERY GOOD"
      0.5 3.5/5 "Pretty good"
      I had taken a car insurance policy with Icici Lombard General Insurance, I got this policy for the period of 1 year and I see no issues with it. I never made any claim with the policy so far, the documentation process was done on line, the premium was higher where as the Idv was nominal. It got a comprehensive policy coverage but got no road side assistance.
      Was this review helpful? 0
      , greater noida
      Reviewed on Aug 16, 2018
    • review Car Insurance
      "GOOD"
      0.5 4.0/5 "Great!"
      My experience so far with my new car insurance policy has been good so far its taken from Icici Lombard General Insurance, I have no claim experience on the policy so far, the policy is for the period of 1 year, the documentation was done online and the physically documents were collected from doorstep. The premium is higher and the Idv is lower, the policy has given full coverage and also road side assistance.
      Was this review helpful? 0
      , nira
      Reviewed on Aug 16, 2018
    • review Car Insurance
      "GOOD"
      0.5 4.0/5 "Great!"
      I have purchased my car policy from Icici Lombard General Insurance through offline process in showroom along with my car. They provide me a full coverage for my car added on that painting also covers in this policy. I had no claim experience but the premium and the IDV value is good which is satisfactory to me.
      Was this review helpful? 0
      ,
      Reviewed on Aug 16, 2018
    • review Car Insurance
      "BEST"
      0.5 5.0/5 "Blown Away!"
      I have been using my car insurance policy from Icici Lombard General Insurance where i have submitted the documents through online and i had a claim too which is very good and within 1 week i got my car i had a claim nearly 20k. They provide me a coverage for the zero dep. The premium i am paying 1500k for my car policy.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Aug 16, 2018
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