• Buy IFFCO Tokio Car Insurance Online - Check Plan Details & Reviews

    Car Insurance
    • Protect yourself with third party or comprehensive cover
    • Use bumper to bumper policies to reduce your liability
    • Enjoy facilities like zero depreciation and roadside assistance covers

    Established in 2000, Iffco Tokio General Insurance is one of the market leaders in insurance services. Iffco Tokio Car Insurance is one of their products and they also offer travel insurance, health insurance, and home insurance. The company is a joint venture between Tokio Marine, Nichido Fire Group, one of the largest insurance groups in Japan and Indian Farmers Fertilizer Co-operative (IFFCO).

    Car Insurance Online from Iffco Tokio Car Insurance

    Third-party Cover Up to Rs.7.5 lakhs
    Cashless Network Garages 4,300+
    Incurred Claim Ratio 2017-2018 79.19%
    Net Earned Premium 2017-2018 Rs.2,328.56 crore
    Covers Provided
    • No claim bonus
    • On road protector coverage
    • Value auto coverage
    • Roadside assistance
    • Depreciation waiver cover
    • Quick claim settlement - within 4 hours
    • Instantaneous purchase
    • Hassle-free claim settlement
    • Third-party liability
    • Personal accident cover
    • Loss due to natural calamities
    • Loss due to man-made calamities
    • Loss due to wear & tear
    • Damage due to general aging of the car
    • Nuclear risks, war


    Features and Benefits

    • Digital signatures- With Iffco Tokio, policyholders can say goodbye to long queues and paperwork. The policy document can be easily signed digitally, after which, the insurance document will be issued immediately at one of the branches, POS centres or can be downloaded from the internet.
    • Doorstep services- To give customers the convenience and ease of renewal or purchase, this insurance company provides doorstep services. Doorstep services can be availed to make new purchases or renewals. Other services offered are free inspection, among others.
    • Easy claim settlement-The claim settlement process is hassle-free and quick. Customers can make claims easily through the internet or through the company’s toll-free number.
    • Trained surveyors- Equipped with a huge fleet of in-house surveyors, Iffco Tokio offers customers the advantage of being assigned a trained personnel to attend to claims on a priority basis.
    • E-survey claims-Iffco Tokio makes use of the online e-survey method to look into claims. The claims will be attended by in-house and external surveyors and claims are usually settled speedily.
    • 24/7 customer support-The 24/7 customer support team attend to claims and queries in a very quick and disciplined manner. Customers can contact the given support number at any time of the day and even during public holidays during emergency situations.
    • Unique emergency assistance-Iffco Tokio offers customers the privilege to avail a unique one-of-its-kind emergency assistance service called on road protector coverage that comes as an add-on.
    • Personal accident cover- This insurance policy provides personal accident cover to the tune of Rs.2 lakh for the concerned individual and driver. The same cover can also be availed on death or in case of permanent disabilities caused due to an accident.
    • Third-party liability-Iffco Tokio provides coverage of up to Rs. 7,50,000 in cases where any kind of damage or loss is caused to a third party during an unfortunate event. Coverage will be provided in terms of compensation amount that includes interest, claimants costs and also legal expenses, if any.
    • Wide range of discounts- Iffco Tokio offers a wide range of attractive discounts. Policyholders can avail premium discounts if they are registered as part of the Automobile Association, have an anti-theft device installed or in cases of higher voluntary excess.

    Types of car insurance policies offered by IIFCO Tokio Car Insurance 

    IIFCO Tokio Car Insurance offers two types of car insurance policies, the liability-only car insurance policy and the package car insurance policy. Mentioned below are the details of both policies: 

    • Liability-only car insurance policy  
    • The liability-only car insurance policy offered by IIFCO Tokio Car Insurance is a basic third-party car insurance policy. The policy offers coverage for the third-party if the accident leads to damage of the vehicle of the third-party and if the third-party suffers from any bodily injury or disability. In addition, the policy offers compensation to the dependents if the accident leads to the death of the policyholder. Now, IIFCO Tokio Car Insurance offers the long-term third-party insurance policy that has been made mandatory by the Supreme Court of India. The long-term third-party car insurance policy offers third-party liability for a period of 3 years.  

    • Package Policy 
    • While the liability-only car insurance policy offers coverage only for the third-party involved in the accident, the package policy offered by IIFCO Tokio Car Insurance extends coverage to the third-party involved in the accident and the policyholder as well. The package policy offers coverage to repair the damages caused to the vehicles of the third-party and the policyholder, and coverage for medical expenses if the accident leads to bodily injury or disability of both the third-party and the policyholder. The IIFCO Tokio Car Insurance Package Policy also offers compensation to the dependents if the accident leads to the death of either the policyholder or the third-party, or both.  

      The package policy also offers coverage if the car is damaged following a natural calamity such as an earthquake, cyclone, typhoon, landslide, or if the car catches fire. It also offers compensation if the insured vehicle is stolen. The compensation that will be extended to the policyholder will be subject to the current market value of the vehicle after taking into consideration the Insured Declared Value (IDV) of the insured vehicle.  

    Easy Steps To Apply for Iffco Tokio Car Insurance Online

    • Log on to the Iffco Tokio website and choose the car insurance option
    • Fill up the ‘Request a Quote’ form with all details and you will obtain the insurance quote
    • All you need to do is to list out your personal details and car information
    • Once you are happy with the quote, you can make an online payment and digitally sign the policy
    • The policy documents are usually shared with the buyer within 7 working days

    Why Iffco Tokio Car Insurance

    Digital transaction
    Easy claim settlement
    Hassle-free purchase
    Trained surveyors
    Complete assistance
    Good coverage

    Add-on covers on Iffco Tokio Car Insurance

    • On road protector coverage- This add-on can be purchased by both new and existing policyholders for an additional premium. When the insured party’s car breaks down during an unfortunate event or meets with an accident, this cover provides on-the-spot assistance if the distance of the accident spot is within 100kms from the workplace or residence of the policyholder. The following are benefits that are provided under this option:
    Towing assistance
    Removal & storage of covered vehicle
    Transportation cover
    Spare parts delivery
    Fuel services
    Battery services
    Key services
    Tyre replacement
    Deposit or custody of car
    Accommodation benefits
    Onward travel
    Return travel
    Emergency travel
    Transport, redelivery or repatriation of repaired vehicle
    Medical extension
    Medical coordination
    Urgent message relay
    • Electrical or non-electrical damage-Any damages or losses caused due to the damage of any electrical or non-electrical parts in the car will be covered after the payment of an additional premium. Apart from this, this add-on will also cover CNG and LPG fuel kits.
    • Personal accident cover- In this case, personal accident cover will be made available upon payment of a certain premium for unnamed passengers.
    • No claim bonus-Policyholders will become eligible for a no claim bonus discount every year during the renewal process at IFFCo Tokio. This can also be availed on a substitute car and it is calculated on the good fortune of the policyholder and not the vehicle in question.

    Inclusion & Exclusion under Iffco Tokio Car Insurance

    Inclusions Exclusions
    Loss or damage caused due to:
    • Fire, explosion & self-ignition
    • Natural calamities such as floods, storms, landslides, earthquakes, rockslides, hurricanes, lightning
    Valid only in India
    Loss due to theft, robbery, and other manmade calamities such as strike, riots, terrorist activities, accidental external damage Accident due to intoxication
    Damage caused due to travel by road, air, elevator, inland waterway Damage due to own negligence
    Third-party liability Mechanical or electrical breakdown
    Personal accident cover Loss due to nuclear risks
    Loss due to electrical or non-electrical accessories War related risks
    Loss to CNG or LPG fuel kit Consequential loss
    Cover for driver Contractual liability
    Participation in rallies Loss of accessories by theft
    Own damage

    Insured Declared Value - Iffco Tokio Car Insurance

    • The Insured Declared Value (IDV) is fixed during the time of commencement of the term of the policy.
    • The IDV is arrived upon depending on the listed price of the manufacturer and the model of the vehicle
    • The IDV is fixed based on the sample table given below:
    Age of vehicle % of depreciation
    Not exceeding 6 months 5%
    Exceeding 6 months but not exceeding 1 year 15%
    Exceeding 1 year but not exceeding 2 years 20%
    Exceeding 2 years but not exceeding 3 years 30%
    Exceeding 3 years but not exceeding 4 years 40%
    Exceeding 4 years but not exceeding 5 years 50%

    Iffco Tokio Car Insurance Cashless Garages

    Iffco Tokio has collaborated with a wide network of cashless garages across the country to provide high-quality services to customers. At present, there are as many as 4,300 network garages spread across 170 branches it has in the country.

    Claim Process for Iffco Tokio Car Insurance

    The process of initiating a claim is quite convenient and easy. It is, however, important to keep certain pointers in mind before making a claim. If you meet with an accident, try to note down details of the party who caused the accident and submit an FIR immediately. Then you can lodge a claim along with relevant documents. The same applies even in the case of a theft. Claims can be initiated by filling up the ‘Claim Form’ that is made available on the website of their company. In cases of cashless services, you need to only provide an invoice receipt and the rest will be taken care of. In case of reimbursement of expenses, you need to provide all the relevant bills.

    In case it is a third-party claim, it is always wise for the insured party to contact Iffco Tokio on their toll-free number, discuss with the customer support team, file an FIR and fill the claim form.

    While making a claim, it is also important to keep certain documents and information handy. Below is the basic list of documents and information to have in place while making a claim:

    • Policy number
    • Driving license
    • RC book
    • Insurance papers
    • Date & time of incident
    • Extent and value of loss caused (This will usually be assessed by the insurer)
    • Location of accident/breakdown or unfortunate
    • Vehicle number
    • Contact details
    • FIR in cases of death, third-party damage, accident or bodily injury
    • Repair bills
    • RTO letter in case of theft

    General information related to claims:

    • Report extent of loss
    • Once the insurance provider gets the claim intimation, the claim form
    • A specialist will be deputed to survey the extent of loss

    Cashless Claim Process for Iffco Tokio Car Insurance

    A dedicated cashless claim team works round the clock to make the process easy and convenient for you. Below is the process to be followed while making a cashless claim:

    • Contact the insurance company and provide all relevant details
    • If your car is in a state to be driven to the nearest cashless garage, take it there. If not, seek towing services.
    • Once the car is repaired in the cashless garage and ready for use, you can provide policy details and drive off.
    • The payment will be made by the insurance provider to the network garage

    Reimbursement Claim Process for Iffco Tokio Car Insurance

    Here are the steps to follow while making a reimbursement claim process:

    • Fill out the claim form
    • Provide all the necessary bills and invoices
    • Reimbursement will be made within 7 working days


    1. If my car is completely damaged following an accident and I cannot use it again, will I get the complete amount to buy a new car from IIFCO Tokio Insurance? 

      If the car is completely damaged following the accident, and there is no use repairing it, you will be compensated for the car based on the age of the car and the depreciation factor of the vehicle. The insurer will take into consideration the Insured Declared Value (IDV) of the vehicle, and compensate you based on this. Basically, for a car that is less than 6 months old, the car has already depreciated by 5% and it goes up to 50% by the time the car is between 4-5 years old.  

    2. How can I pay the premium for an IIFCO Tokio Car Insurance policy? Which is the easiest way? 

      You can pay the premium for your IIFCO Tokio Car Insurance policy at the insurer branch via cash or cheque, or online using your debit card or credit card, via the mobile app of IIFCO Tokio Car Insurance policy or by posting a cheque to the nearest insurance branch of IIFCO Tokio Car Insurance.  

    3. How soon should I inform IIFCO Tokio Car Insurance following an accident? 

      You should intimate IIFCO Tokio Car Insurance as soon as the accident has happened and do not delay raising a claim. In some cases, IIFCO Tokio Car Insurance will survey the accident spot as part of the claim investigation. 

    4. How do I make sure I get the cashless claim settlement? 

      Locate the nearest network garage of IIFCO Tokio Car Insurance and take the car to be repaired there or ask the network garage to arrange a tow truck for your vehicle. Once the car is at the network garage, the executives will carry out the process of raising a claim and getting the cashless settlement to cover the damages caused to the car.  

    5. How will I receive the premium refund if I cancel my policy? 

      Depending on which part of the policy period you cancel the car insurance policy you will receive the premium refund straight into your bank account. Make sure that the relevant details are submitted to the insurer when cancelling the policy for the refund.  

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