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IFFCO Tokio Car Insurance

Car Insurance
  • Get third party cover at low premiums
  • Choose from a variety of zero depreciation and roadside assistance covers
  • 3100+ cashless garages

Established in 2000, Iffco Tokio General Insurance is one of the market leaders in insurance services. Iffco Tokio Car Insurance is one of their products and they also offer travel insurance, health insurance, and home insurance. The company is a joint venture between Tokio Marine, Nichido Fire Group, one of the largest insurance groups in Japan and Indian Farmers Fertilizer Co-operative (IFFCO).

Car Insurance Online from Iffco Tokio Car Insurance

Third-party Cover Up to Rs.7.5 lakhs
Cashless Network Garages 2000+
Incurred Claim Ratio NA
Net Earned Premium NA
Covers Provided
  • No claim bonus
  • On road protector coverage
  • Value auto coverage
  • Quick claim settlement
  • Instantaneous purchase
  • Hassle-free claim settlement
  • Third-party liability
  • Personal accident cover
  • Loss due to natural calamities
  • Loss due to man-made calamities
  • Loss due to wear & tear
  • Damage due to general aging of the car
  • Nuclear risks, war

Features and Benefits

  • Digital signatures- With Iffco Tokio, policyholders can say goodbye to long queues and paperwork. The policy document can be easily signed digitally, after which, the insurance document will be issued immediately at one of the branches, POS centres or can be downloaded from the internet.
  • Doorstep services- To give customers the convenience and ease of renewal or purchase, this insurance company provides doorstep services. Doorstep services can be availed to make new purchases or renewals. Other services offered are free inspection, among others.
  • Easy claim settlement-The claim settlement process is hassle-free and quick. Customers can make claims easily through the internet or through the company’s toll-free number.
  • Trained surveyors- Equipped with a huge fleet of in-house surveyors, Iffco Tokio offers customers the advantage of being assigned a trained personnel to attend to claims on a priority basis.
  • E-survey claims-Iffco Tokio makes use of the online e-survey method to look into claims. The claims will be attended by in-house and external surveyors and claims are usually settled speedily.
  • 24/7 customer support-The 24/7 customer support team attend to claims and queries in a very quick and disciplined manner. Customers can contact the given support number at any time of the day and even during public holidays during emergency situations.
  • Unique emergency assistance-Iffco Tokio offers customers the privilege to avail a unique one-of-its-kind emergency assistance service called on road protector coverage that comes as an add-on.
  • Personal accident cover- This insurance policy provides personal accident cover to the tune of Rs.2 lakh for the concerned individual and driver. The same cover can also be availed on death or in case of permanent disabilities caused due to an accident.
  • Third-party liability-Iffco Tokio provides coverage of up to Rs. 7,50,000 in cases where any kind of damage or loss is caused to a third party during an unfortunate event. Coverage will be provided in terms of compensation amount that includes interest, claimants costs and also legal expenses, if any.
  • Wide range of discounts- Iffco Tokio offers a wide range of attractive discounts. Policyholders can avail premium discounts if they are registered as part of the Automobile Association, have an anti-theft device installed or in cases of higher voluntary excess.

Easy Steps To Apply for Iffco Tokio Car Insurance Online

  • Log on to the Iffco Tokio website and choose the car insurance option
  • Fill up the ‘Request a Quote’ form with all details and you will obtain the insurance quote
  • All you need to do is to list out your personal details and car information
  • Once you are happy with the quote, you can make an online payment and digitally sign the policy
  • The policy documents are usually shared with the buyer within 7 working days

Why Iffco Tokio Car Insurance

Digital transaction
Easy claim settlement
Hassle-free purchase
Trained surveyors
Complete assistance
Good coverage

Add-on covers on Iffco Tokio Car Insurance

  • On road protector coverage- This add-on can be purchased by both new and existing policyholders for an additional premium. When the insured party’s car breaks down during an unfortunate event or meets with an accident, this cover provides on-the-spot assistance if the distance of the accident spot is within 100kms from the workplace or residence of the policyholder. The following are benefits that are provided under this option:
Towing assistance
Removal & storage of covered vehicle
Transportation cover
Spare parts delivery
Fuel services
Battery services
Key services
Tyre replacement
Deposit or custody of car
Accommodation benefits
Onward travel
Return travel
Emergency travel
Transport, redelivery or repatriation of repaired vehicle
Medical extension
Medical coordination
Urgent message relay
  • Electrical or non-electrical damage-Any damages or losses caused due to the damage of any electrical or non-electrical parts in the car will be covered after the payment of an additional premium. Apart from this, this add-on will also cover CNG and LPG fuel kits.
  • Personal accident cover- In this case, personal accident cover will be made available upon payment of a certain premium for unnamed passengers.
  • No claim bonus-Policyholders will become eligible for a no claim bonus discount every year during the renewal process. This can also be availed on a substitute car and it is calculated on the good fortune of the policyholder and not the vehicle in question.

Inclusion & Exclusion under Iffco Tokio Car Insurance

Inclusions Exclusions
Loss or damage caused due to:
  • Fire, explosion & self-ignition
  • Natural calamities such as floods, storms, landslides, earthquakes, rockslides, hurricanes, lightning
Valid only in India
Loss due to theft, robbery, and other manmade calamities such as strike, riots, terrorist activities, accidental external damage Accident due to intoxication
Damage caused due to travel by road, air, elevator, inland waterway Damage due to own negligence
Third-party liability Mechanical or electrical breakdown
Personal accident cover Loss due to nuclear risks
Loss due to electrical or non-electrical accessories War related risks
Loss to CNG or LPG fuel kit Consequential loss
Cover for driver Contractual liability
Participation in rallies Loss of accessories by theft
Own damage  

Insured Declared Value - Iffco Tokio Car Insurance

  • The Insured Declared Value (IDV) is fixed during the time of commencement of the term of the policy.
  • The IDV is arrived upon depending on the listed price of the manufacturer and the model of the vehicle
  • The IDV is fixed based on the sample table given below:
Age of vehicle % of depreciation
Not exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%
Exceeding 1 year but not exceeding 2 years 20%
Exceeding 2 years but not exceeding 3 years 30%
Exceeding 3 years but not exceeding 4 years 40%
Exceeding 4 years but not exceeding 5 years 50%

Iffco Tokio Car Insurance Cashless Garages

Iffco Tokio has collaborated with a wide network of cashless garages across the country to provide high-quality services to customers. At present, there are as many as 2,000 network garages spread across 170 branches it has in the country.

Claim Process for Iffco Tokio Car Insurance

The process of initiating a claim is quite convenient and easy. It is, however, important to keep certain pointers in mind before making a claim. If you meet with an accident, try to note down details of the party who caused the accident and submit an FIR immediately. Then you can lodge a claim along with relevant documents. The same applies even in the case of a theft. Claims can be initiated by filling up the ‘Claim Form’ that is made available on the website of their company. In cases of cashless services, you need to only provide an invoice receipt and the rest will be taken care of. In case of reimbursement of expenses, you need to provide all the relevant bills.

In case it is a third-party claim, it is always wise for the insured party to contact Iffco Tokio on their toll-free number, discuss with the customer support team, file an FIR and fill the claim form.

While making a claim, it is also important to keep certain documents and information handy. Below is the basic list of documents and information to have in place while making a claim:

  • Policy number
  • Driving license
  • RC book
  • Insurance papers
  • Date & time of incident
  • Extent and value of loss caused (This will usually be assessed by the insurer)
  • Location of accident/breakdown or unfortunate
  • Vehicle number
  • Contact details
  • FIR in cases of death, third-party damage, accident or bodily injury
  • Repair bills
  • RTO letter in case of theft

General information related to claims:

  • Report extent of loss
  • Once the insurance provider gets the claim intimation, the claim form
  • A specialist will be deputed to survey the extent of loss

Cashless Claim Process for Iffco Tokio Car Insurance

A dedicated cashless claim team works round the clock to make the process easy and convenient for you. Below is the process to be followed while making a cashless claim:

  • Contact the insurance company and provide all relevant details
  • If your car is in a state to be driven to the nearest cashless garage, take it there. If not, seek towing services.
  • Once the car is repaired in the cashless garage and ready for use, you can provide policy details and drive off.
  • The payment will be made by the insurance provider to the network garage

Reimbursement Claim Process for Iffco Tokio Car Insurance

Here are the steps to follow while making a reimbursement claim process:

  • Fill out the claim form
  • Provide all the necessary bills and invoices
  • Reimbursement will be made within 7 working days