• IFFCO-Tokio Two Wheeler Insurance Customer Care

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    Two Wheeler Insurance
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    • Buy/renew your policy online without hassles

    IFFCO-Tokio General Insurance commenced its operations in December, 2000. It is one of the leading motor insurance providers in India with a large customer base. The firm is a joint enterprise between the Tokio Marine and Nichido Fire Group, Indian Farmers Fertilizer Co-operative (IFFCO), and its associates. The firm serves its best to the customers via 78 Strategic Business Units, 400 Bima Kendras, and 171 Lateral Spread Centres (LSC’s) present in more than 350 towns. The firm’s large professional workforce comprising more than 1500 skilled individuals add to its credibility and reputation. The firm also has a good customer care team that promptly resolves grievances and answers queries.

    Service offered by IFFCO-Tokio Customer Care

    IFFCO-Tokio has a well-structured and efficient customer care team that offers the following services:

    • Issuing a copy of the policy document
    • Issuing a new insurance policy to replace the lapsed insurance policy
    • Renewing insurance policy
    • Registering positive reviews
    • Making policy endorsements
    • Call-back on request
    • Making policy endorsements
    • Setting reminders for timely policy renewal
    • Grievance registration and redressal
    • Clarifying claim-related queries
    • Offering assistance with the claim process

    IFFCO-Tokio Customer Care

    IFFCO-Tokio Customer Care team offers their service 24X7 and can be reached via any of the following:

    • You can contact the customer care team on their toll-free number - 1-800-103-5499 or call on their landline number 0124-428 5499 (charges apply).
    • You can also send an email to the team at websupport@iffcotokio.co.in.
    • You can also register your query or grievance in the ‘contact form’ present on the official website of IFFCO-Tokio.
    • You can also write to the corporate office of IFFCO-Tokio at the below address:

    IFFCO-Tokio Corporate Office

    IFFCO Tower, Plot No. 3, Sector 29,

    Gurgaon - 122001, Haryana (India)

    • You can also write to the registered office of IFFCO-Tokio at the below address:

    IFFCO-Tokio Registered Office,

    IFFCO Sadan, C-1, District Centre,

    Saket, New Delhi - 110017,

    Delhi (India)

    IFFCO-Tokio Branch Locations in Important Cities of India

    IFFCO-Tokio has a number of branch offices located across the country, addresses of the ones situated in metropolitan cities are mentioned below:

    • Delhi
      • Customer Service Centre (Claims Only)
      • Ms Pallavi Roy,

        Unit No. A and B4, Third Floor,

        TDI Centre, Commercial Plot No. 7,

        Commercial Centre, Jasola,

        New Delhi - 110025, Delhi, India.

        Phone: 011-45787300

        Email: Pallavi@iffcotokio.co.in

      • Customer Service Centre (Claims Only)
      • Mr. Sameer Gupta,

        IFFCO House, Third Floor, No. 34, Nehru Place,

        New Delhi - 110019, Delhi, India.

        Phone: 011-49403333

        Email: Gsameer@iffcotokio.co.in

      • Delhi Commercial - Nehru Place
      • Mr. Puneet Mahajan,

        Ground Floor, IFFCO House 34, Nehru Place,

        New Delhi - 110019, Delhi, India.

        Phone: 011-26296971-73

        Email: PMahajan@iffcotokio.co.in

      • Delhi Retail - Pitampura SBU
      • Mr. Sanjay Khera,

        Unit 23-24, First Floor,

        Pearl Omaxe Mall Netaji Subhash Place, Pitampura,

        New Delhi - 110034, Delhi, India.

        Email: sanjay.khera@iffcotokio.co.in

      • Delhi Retail SBU - Kirti Nagar
      • Mr. Lalit Grover,

        I-107-A, First Floor, Kirti Nagar,

        New Delhi - 110028, Delhi, India.

        Phone: 011-45548601/011-45548604

        Email: Lalit.Grover@iffcotokio.co.in

      • Delhi Retail SBU - Nehru Place
      • Mr. Arun Kumar,

        IFFCO House, Second Floor 34, Nehru Place,

        New Delhi - 110019, New Delhi, India.

        Phone: 011- 49403378

        Email: arunkumar@iffcotokio.co.in

      • Delhi Retail SBU - Naraina
      • Mr. Jeetender Kumar,

        Unit Nos. 601 to 604, Sixth Floor,

        Ansals Imperial Tower, Community Centre, C- Block Naraina,

        New Delhi - 110028, Delhi, India.

        Phone: 011-25775503/011-25775506

        Email: vijay.devgan@iffcotokio.co.in

      • Delhi Retail SBU - CP Kailash Building
      • Mr. Vipul Gupta,

        505, Fifth Floor, Kailash Building,

        26, K.G. Marg, New Delhi - 110001, Delhi, India.

        Phone: 011-41519720/011-41519724

        Email: vipul.gupta@iffcotokio.co.in

    • Bangalore
      • Bangalore Commercial SBU
      • Mr. Shailesh Kumar Verma,

        Sri Shanthi Towers, Fourth Floor, No. 141,

        Third Main, East of NGEF Layout, Kasturi Nagar,

        Bangalore - 560043, Karnataka, India.

        Phone: 080-40804401

        Email: Shailesh.Verma@iffcotokio.co.in

      • Bangalore Retail SBU
      • Mr. Saurabh Pandey,

        KSCMF Building, Third Floor,

        Third Block No. 8, Cunningham Road

        Bangalore - 560052, Karnataka, India.

        Phone: 080-22095959

        Email: Saurabh.Pandey@iffcotokio.co.in

      • Bangalore Rural SBU
      • Mr. Sunil Yaragatti,

        "Brindhavana", Ground Floor,

        P-6 (D), First Stage, Peenya Industrial Area,

        Tumkur-Bangalore Road, Peenya,

        Bangalore - 560058, Karnataka, India.

        Phone: 080-29723580

        Email: sunilyaragatti@iffcotokio.co.in

      • Customer Service Centre (Claims Only)- Bangalore
      • Ms Pushpa Hariharan,

        Sri Shanthi Towers, Fifth floor, No. 141, Third Main,

        East of NGEF Layout, Kasturi Nagar,

        Bangalore - 560043, Karnataka, India.

        Phone: 080-40804255/080-40804201-254

        Email: pushpa@iffcotokio.co.in

    • Mumbai
      • Mumbai Commercial SBU - Nariman Point
      • Mr. Amit Paul Choudhary,

        806/807, Floor-8, Plot 207,

        Embassy Centre, Jamnalal Bajaj Marg, Nariman Point,

        Mumbai - 400021, Maharashtra, India.

        Phone: 022-61572300

        Email: APChoudhary@iffcotokio.co.in

      • Mumbai Retail SBU - Borivali
      • Mr. Prabhakar Singh,

        Second Floor, IFFCO Bhavan,

        No.181, Waterfield Road, Bandra (West)

        Mumbai - 400050, Maharashtra, India.

        Phone: 022-61409799

      • Mumbai Commercial SBU - Bandra West
      • Mr. Teejay John,

        Fourth Floor, IFFCO Bhavan

        No.181, Waterfield Road, Bandra (West),

        Mumbai - 400050, Maharashtra, India.

        Phone: 022-26405142

        Email: Tjohn@iffcotokio.co.in

      • Customer Service Centre (Claims Only)- Mumbai
      • Mr. Neeraj Kumar Jain,

        Second Floor, AFL House. Lok Bharti Complex

        Marol Maroshi Road., Near Marol Fire Brigade Marol, Andheri (East),

        Mumbai - 400059, Maharashtra, India.

        Phone: 022-67771234

        Email: njain@iffcotokio.co.in

      • Mumbai Retail SBU - Chembur
      • Mr. Dinesh Manohar Kankekar,

        Fifth Floor, Sona Complex,

        Opposite BMC M Ward Office, First Road Chembur,

        Mumbai - 400071, Maharashtra, India.

        Phone: 022-25225902/022-25223217-6208

      • Mumbai Retail SBU - Andheri East
      • Mr. Neeraj Sharma

        Second Floor, AFL House

        Lok Bharti Complex, Marol Maroshi Road, Andheri (East),

        Mumbai - 400059, Maharashtra, India.

        Phone: 022-42631211

        Email: neeraj.sharma@iffcotokio.co.in

      • Mumbai Retail SBU (2) - Bandra West
      • Mr. Ashish Rampuria,

        Third Floor, IFFCO Bhavan

        No.181, Waterfield Road, Bandra (West),

        Mumbai - 400050, Maharashtra, India.

        Phone: 022-61409725

        Email: Ashish.Rampuria@iffcotokio.co.in

      • Mumbai Retail SBU - Thane West
      • Mr. Vivek Kumar Singh,

        Third Floor, Tritan Dreams, Next to Chevrolet Car Showroom,

        Service Road, Thane (West)

        Mumbai - 401101, Maharashtra, India.

        Phone: 022-25396039/044-25396044

        Email: vivek.singh@iffcotokio.co.in

      • Mumbai SBU
      • Mr. Nipun Kumar,

        Office No. 905, Ninth Floor,

        Realtech Park, Sector 30 A, Near Vashi Railway Station,

        Vashi, Navi Mumbai,

        Mumbai - 400703, Maharashtra, India.

        Phone: 022-27811373/022-65646264

        Email: Nipun.Kumar@iffcotokio.co.in

    • Chennai
      • Chennai Commercial - SBU - 2
      • Mr. N. Balasubramanian,

        IFFCO Bhavan, Third Floor, No.128,

        Habibullah Road, T.Nagar,

        Chennai - 600017, Tamil Nadu, India.

        Phone: 044-42706664

        Email: nbalasubramanian@iffcotokio.co.in

      • Chennai SBU
      • Mr. A V Ganesan,

        No.28, North Usman Road, T.Nagar,

        Chennai - 600017, Tamil Nadu, India.

        Phone: 044-28144693/044-28144694-95

        Email: avganesan@iffcotokio.co.in

      • Customer Service Centre (Claims Only)- Chennai
      • Mr. Rajendran Arumugham,

        IFFCO Bhawan, Fourth Floor,

        128, Habibullah Road T.Nagar,

        Chennai - 600017, Tamil Nadu, India.

        Phone: 044 - 49632201/044-49632216

        Email: Rajendran.Arumugham@iffcotokio.co.in

    • Hyderabad
      • Hyderabad SBU
      • Mr.Prashanth Gaddampally,

        No. 201B, Second Floor,

        Shangri La Plaza, Opposite KBR Park, Banjara Hills, Road No. 2,

        Hyderabad - 500034, Telangana, India.

        Phone: 040-45673333

        Email: PrashanthGaddampally@iffcotokio.co.in

      • Sanathnagar SBU
      • Mr. V. Srinivasa Raju

        Flat No. 202, PKR Complex,

        Opposite RR Motors, Phase-1,

        KPHB Colony, Kukatpally,

        Hyderabad - 500072, Telangana, India.

        Phone: 040- 64525177/040-64525377

        Email: V.Raju@iffcotokio.co.in

    • Kolkata
      • Kolkata Retail SBU
      • Mr. Shamim Akhtar,

        9/1, Metro Towers, Ninth Floor,

        1, Ho Chi Minh Sarani Chowringhee,

        Kolkata - 700071, Telangana, India.

        Phone: 033-40103100

        Email: Shamim.Akhtar@iffcotokio.co.in

      • Customer Service Centre (Claims Only)- Kolkata
      • Mr. Saikat Sarkar

        No.42A, Shakespeare Sarani Express Tower,

        Third Floor, Flat No.3A,

        Kolkata - 700017 Kolkata, India.

        Phone: 033-44072100

        Email: saikatsarkar@iffcotokio.co.in

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