IFFCO-Tokio Two Wheeler Insurance Customer Care
- Get quotes from multiple insurers
- Cashless garages available
- Buy/renew your policy online without hassles
IFFCO-Tokio General Insurance commenced its operations in December, 2000. It is one of the leading motor insurance providers in India with a large customer base. The firm is a joint enterprise between the Tokio Marine and Nichido Fire Group, Indian Farmers Fertilizer Co-operative (IFFCO), and its associates. The firm serves its best to the customers via 78 Strategic Business Units, 400 Bima Kendras, and 171 Lateral Spread Centres (LSC’s) present in more than 350 towns. The firm’s large professional workforce comprising more than 1500 skilled individuals add to its credibility and reputation. The firm also has a good customer care team that promptly resolves grievances and answers queries.
Service offered by IFFCO-Tokio Customer Care
IFFCO-Tokio has a well-structured and efficient customer care team that offers the following services:
- Issuing a copy of the policy document
- Issuing a new insurance policy to replace the lapsed insurance policy
- Renewing insurance policy
- Registering positive reviews
- Making policy endorsements
- Call-back on request
- Making policy endorsements
- Setting reminders for timely policy renewal
- Grievance registration and redressal
- Clarifying claim-related queries
- Offering assistance with the claim process
IFFCO-Tokio Customer Care
IFFCO-Tokio Customer Care team offers their service 24X7 and can be reached via any of the following:
- You can contact the customer care team on their toll-free number - 1-800-103-5499 or call on their landline number 0124-428 5499 (charges apply).
- You can also send an email to the team at websupport@iffcotokio.co.in.
- You can also register your query or grievance in the ‘contact form’ present on the official website of IFFCO-Tokio.
- You can also write to the corporate office of IFFCO-Tokio at the below address:
IFFCO-Tokio Corporate Office
IFFCO Tower, Plot No. 3, Sector 29,
Gurgaon - 122001, Haryana (India)
- You can also write to the registered office of IFFCO-Tokio at the below address:
IFFCO-Tokio Registered Office,
IFFCO Sadan, C-1, District Centre,
Saket, New Delhi - 110017,
Delhi (India)
IFFCO-Tokio Branch Locations in Important Cities of India
IFFCO-Tokio has a number of branch offices located across the country, addresses of the ones situated in metropolitan cities are mentioned below:
- Delhi
- Customer Service Centre (Claims Only)
- Customer Service Centre (Claims Only)
- Delhi Commercial - Nehru Place
- Delhi Retail - Pitampura SBU
- Delhi Retail SBU - Kirti Nagar
- Delhi Retail SBU - Nehru Place
- Delhi Retail SBU - Naraina
- Delhi Retail SBU - CP Kailash Building
- Bangalore
- Bangalore Commercial SBU
- Bangalore Retail SBU
- Bangalore Rural SBU
- Customer Service Centre (Claims Only)- Bangalore
-
Mumbai
- Mumbai Commercial SBU - Nariman Point
- Mumbai Retail SBU - Borivali
- Mumbai Commercial SBU - Bandra West
- Customer Service Centre (Claims Only)- Mumbai
- Mumbai Retail SBU - Chembur
- Mumbai Retail SBU - Andheri East
- Mumbai Retail SBU (2) - Bandra West
- Mumbai Retail SBU - Thane West
- Mumbai SBU
Ms Pallavi Roy,
Unit No. A and B4, Third Floor,
TDI Centre, Commercial Plot No. 7,
Commercial Centre, Jasola,
New Delhi - 110025, Delhi, India.
Phone: 011-45787300
Email: Pallavi@iffcotokio.co.in
Mr. Sameer Gupta,
IFFCO House, Third Floor, No. 34, Nehru Place,
New Delhi - 110019, Delhi, India.
Phone: 011-49403333
Email: Gsameer@iffcotokio.co.in
Mr. Puneet Mahajan,
Ground Floor, IFFCO House 34, Nehru Place,
New Delhi - 110019, Delhi, India.
Phone: 011-26296971-73
Email: PMahajan@iffcotokio.co.in
Mr. Sanjay Khera,
Unit 23-24, First Floor,
Pearl Omaxe Mall Netaji Subhash Place, Pitampura,
New Delhi - 110034, Delhi, India.
Email: sanjay.khera@iffcotokio.co.in
Mr. Lalit Grover,
I-107-A, First Floor, Kirti Nagar,
New Delhi - 110028, Delhi, India.
Phone: 011-45548601/011-45548604
Email: Lalit.Grover@iffcotokio.co.in
Mr. Arun Kumar,
IFFCO House, Second Floor 34, Nehru Place,
New Delhi - 110019, New Delhi, India.
Phone: 011- 49403378
Email: arunkumar@iffcotokio.co.in
Mr. Jeetender Kumar,
Unit Nos. 601 to 604, Sixth Floor,
Ansals Imperial Tower, Community Centre, C- Block Naraina,
New Delhi - 110028, Delhi, India.
Phone: 011-25775503/011-25775506
Email: vijay.devgan@iffcotokio.co.in
Mr. Vipul Gupta,
505, Fifth Floor, Kailash Building,
26, K.G. Marg, New Delhi - 110001, Delhi, India.
Phone: 011-41519720/011-41519724
Email: vipul.gupta@iffcotokio.co.in
Mr. Shailesh Kumar Verma,
Sri Shanthi Towers, Fourth Floor, No. 141,
Third Main, East of NGEF Layout, Kasturi Nagar,
Bangalore - 560043, Karnataka, India.
Phone: 080-40804401
Email: Shailesh.Verma@iffcotokio.co.in
Mr. Saurabh Pandey,
KSCMF Building, Third Floor,
Third Block No. 8, Cunningham Road
Bangalore - 560052, Karnataka, India.
Phone: 080-22095959
Email: Saurabh.Pandey@iffcotokio.co.in
Mr. Sunil Yaragatti,
"Brindhavana", Ground Floor,
P-6 (D), First Stage, Peenya Industrial Area,
Tumkur-Bangalore Road, Peenya,
Bangalore - 560058, Karnataka, India.
Phone: 080-29723580
Email: sunilyaragatti@iffcotokio.co.in
Ms Pushpa Hariharan,
Sri Shanthi Towers, Fifth floor, No. 141, Third Main,
East of NGEF Layout, Kasturi Nagar,
Bangalore - 560043, Karnataka, India.
Phone: 080-40804255/080-40804201-254
Email: pushpa@iffcotokio.co.in
Mr. Amit Paul Choudhary,
806/807, Floor-8, Plot 207,
Embassy Centre, Jamnalal Bajaj Marg, Nariman Point,
Mumbai - 400021, Maharashtra, India.
Phone: 022-61572300
Email: APChoudhary@iffcotokio.co.in
Mr. Prabhakar Singh,
Second Floor, IFFCO Bhavan,
No.181, Waterfield Road, Bandra (West)
Mumbai - 400050, Maharashtra, India.
Phone: 022-61409799
Mr. Teejay John,
Fourth Floor, IFFCO Bhavan
No.181, Waterfield Road, Bandra (West),
Mumbai - 400050, Maharashtra, India.
Phone: 022-26405142
Email: Tjohn@iffcotokio.co.in
Mr. Neeraj Kumar Jain,
Second Floor, AFL House. Lok Bharti Complex
Marol Maroshi Road., Near Marol Fire Brigade Marol, Andheri (East),
Mumbai - 400059, Maharashtra, India.
Phone: 022-67771234
Email: njain@iffcotokio.co.in
Mr. Dinesh Manohar Kankekar,
Fifth Floor, Sona Complex,
Opposite BMC M Ward Office, First Road Chembur,
Mumbai - 400071, Maharashtra, India.
Phone: 022-25225902/022-25223217-6208
Mr. Neeraj Sharma
Second Floor, AFL House
Lok Bharti Complex, Marol Maroshi Road, Andheri (East),
Mumbai - 400059, Maharashtra, India.
Phone: 022-42631211
Email: neeraj.sharma@iffcotokio.co.in
Mr. Ashish Rampuria,
Third Floor, IFFCO Bhavan
No.181, Waterfield Road, Bandra (West),
Mumbai - 400050, Maharashtra, India.
Phone: 022-61409725
Email: Ashish.Rampuria@iffcotokio.co.in
Mr. Vivek Kumar Singh,
Third Floor, Tritan Dreams, Next to Chevrolet Car Showroom,
Service Road, Thane (West)
Mumbai - 401101, Maharashtra, India.
Phone: 022-25396039/044-25396044
Email: vivek.singh@iffcotokio.co.in
Mr. Nipun Kumar,
Office No. 905, Ninth Floor,
Realtech Park, Sector 30 A, Near Vashi Railway Station,
Vashi, Navi Mumbai,
Mumbai - 400703, Maharashtra, India.
Phone: 022-27811373/022-65646264
Email: Nipun.Kumar@iffcotokio.co.in
- Chennai Commercial - SBU - 2
Mr. N. Balasubramanian,
IFFCO Bhavan, Third Floor, No.128,
Habibullah Road, T.Nagar,
Chennai - 600017, Tamil Nadu, India.
Phone: 044-42706664
Email: nbalasubramanian@iffcotokio.co.in
Mr. A V Ganesan,
No.28, North Usman Road, T.Nagar,
Chennai - 600017, Tamil Nadu, India.
Phone: 044-28144693/044-28144694-95
Email: avganesan@iffcotokio.co.in
Mr. Rajendran Arumugham,
IFFCO Bhawan, Fourth Floor,
128, Habibullah Road T.Nagar,
Chennai - 600017, Tamil Nadu, India.
Phone: 044 - 49632201/044-49632216
Email: Rajendran.Arumugham@iffcotokio.co.in
- Hyderabad SBU
Mr.Prashanth Gaddampally,
No. 201B, Second Floor,
Shangri La Plaza, Opposite KBR Park, Banjara Hills, Road No. 2,
Hyderabad - 500034, Telangana, India.
Phone: 040-45673333
Email: PrashanthGaddampally@iffcotokio.co.in
Mr. V. Srinivasa Raju
Flat No. 202, PKR Complex,
Opposite RR Motors, Phase-1,
KPHB Colony, Kukatpally,
Hyderabad - 500072, Telangana, India.
Phone: 040- 64525177/040-64525377
Email: V.Raju@iffcotokio.co.in
- Kolkata Retail SBU
- Customer Service Centre (Claims Only)- Kolkata
Mr. Shamim Akhtar,
9/1, Metro Towers, Ninth Floor,
1, Ho Chi Minh Sarani Chowringhee,
Kolkata - 700071, Telangana, India.
Phone: 033-40103100
Email: Shamim.Akhtar@iffcotokio.co.in
Mr. Saikat Sarkar
No.42A, Shakespeare Sarani Express Tower,
Third Floor, Flat No.3A,
Kolkata - 700017 Kolkata, India.
Phone: 033-44072100
Email: saikatsarkar@iffcotokio.co.in
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