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  • Liberty Car Insurance Claim

    Car Insurance
    • Get quotes from multiple insurers
    • Choose from a variety of zero depreciation and roadside assistance covers
    • 3100+ cashless garages

    Liberty General Insurance is a joint venture between Enam Securities, Liberty Citystate holdings PTE Ltd, DP Jindal Group and Liberty Mutual Insurance Group. The firm commenced its operations in India in 2013.

    Liberty Car Insurance Claim Process

    • Inform the insurer as soon as the mishap happens and register your claim. To register your claim, call the customer care on 1800-266-5844 or log in to the official website.
    • A customer care representative will get in touch with you to process your claim.
    • An authorised surveyor will be sent to conduct an incident survey.
    • After the incident survey is done, drive or get your vehicle towed to the nearest garage and submit the below-listed documents to the surveyor for verification.

    Basic Documents/Information to be submitted

    • Car insurance policy number
    • Name and contact details of the policyholder
    • Complete address of the place where the mishap took place
    • Complete address of place where the damaged car is available for incident survey
    • Vehicle’s registration number
    • Name of the driver who was driving the car at the time of the mishap
    • Name, contact number of the driver who was driving the car at the time of the mishap
    • A short description of the accident and the liabilities incurred
    • Total damage/loss estimate

    Documents/information to be submitted in case of an Accident

    • Claim Form duly filled and signed by Insured
    • Copy of your vehicle’s Registration Certificate (RC)
    • Copy of your driving license
    • FIR report
    • Fire Brigade Report
    • Repair invoice and bills
    • Photographs of the damaged car
    • Letter of Subrogation
    • Power of Attorney
    • Discharge Voucher

    Documents/information/things to be submitted in case of a Theft

    • Claim Form duly filled and signed by Insured
    • Copy of your vehicle’s Registration Certificate (RC)
    • Copy of your driving license
    • FIR report
    • Fire Brigade Report
    • Repair invoice and bills
    • Photographs of the damaged car
    • Complete set of car keys
    • No Trace Report from the police
    • Letter of Subrogation
    • Power of Attorney
    • Letter of Indemnity
    • Letter of NOC from the financer
    • Discharge Voucher

    Exclusions of Liberty Car Insurance

    Liberty Car Insurance process will not be applicable under the following circumstances:

    • If the car was being driven without a valid license
    • If the driver was underage
    • If the car was being driven under the influence of intoxicants
    • Regular wear and tear of the vehicle due to aging
    • Mechanical or electrical breakdown of the vehicle
    • If a vehicle bought for commercial purpose is used instead for personal purpose and vice-versa

    Liberty Car Insurance FAQs:

    1. Should I inform the insurer if I fit a CNG/LPG kit in my car?

    2. Yes, you should inform the insurer as well as your RTO when you install a CNG/LPG kit in your car.

    3. What is a voluntary deductible in car insurance?

    4. A voluntary deductible is a part of the insured amount that you agree to pay at the time of your claim settlement.

    5. Does my geographical location have an impact on your insurance premium?

    6. Yes, your geographical location has an impact on your car insurance premium.

    7. How do you incorporate changes in your car insurance policy?

    8. You can incorporate changes in your car insurance policy by submitting a letter of endorsement along with supporting evidence.

    9. What is the tenure of my car insurance policy?

    10. The policy tenure of my car insurance is 12 months.