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  • Liberty Car Insurance Customer Care

    Car Insurance
    • Get quotes from multiple insurers
    • Choose from a variety of zero depreciation and roadside assistance covers
    • 3100+ cashless garages

    Liberty General Insurance is a joint venture between Enam Securities, Liberty Citystate holdings PTE Ltd, DP Jindal Group and Liberty Mutual Insurance Group. The firm commenced its operations in India in 2013. At present, the firm has 58 offices in various locations across the country.

    Customer Care Car Insurance Services Offered By Liberty General Insurance

    Liberty General Insurance customer care team assists the customers with the following:

    • Grievance redressal
    • Quote on the insurance premium as per the insurance policy the customer is interested in
    • Roadside assistance
    • Car insurance policy renewal
    • Reminder for insurance renewal
    • Car insurance claim process
    • Scheduling a car repair service at the nearest garage post a mishap
    • Arranging for towing facility on the customer’s request
    • Registering customer feedback and reviews

    Liberty Car Insurance Coverage

    A comprehensive car insurance plan covers the third-party liabilities and the own damage liabilities that you incur from a mishap.

    • Third-party Liability Car Insurance Cover

    A third-party car insurance plan covers only the third-party liabilities that you incur from a mishap.

    Liberty Car Insurance Customer Care

    Liberty General Insurance has a dedicated and efficient customer care team that caters to the customer grievances and queries and assists the customers. The online customer care page has the following sections:

    • FAQ's

    This section consists a number of Frequently Asked Questions that will provide customers with extra information.

    • Grievance Redressal

    This section is where the customers can register their grievances via the following:

      • Call the customer care on their toll-free number 1800-266-5844 between 8:00 a.m. and 8:00 p.m. on any day.
      • You can also mail the customer care team at care@libertyinsurance.in
    • You can also opt to write to the below address:

    Liberty General Insurance Co. Ltd.

    Tenth Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013

    • In case your griences stay unresolved, you can send a mail to the manager at Manager@libertyinsurance.in
    • In case your griences are still not resolved after sending a mail to the manager, you can send a mail to the service head at ServiceHead@libertyinsurance.in
    • Download Forms

    You will find the following documents in this section

      • Claim Forms
      • Policy Wordings
      • Proposal Forms
      • Brochures
    • Customer Feedback

    This is the section where the customers can register their feedback on the services rendered by the firm

    • Customer Reviews

    This is the section where the customers can register their reviews on the services rendered by the firm

    • Risk Engineering Cell (REC) Services

    The REC services are provided the firm to aid the customers in assessing and addressing the areas that are prone to risks such as areas related to storage risks, machinery breakdown, fire or natural hazards. This section is where the customers can request for REC service.

    • Videos

    This section is where the firm posts informative videos that offer information to the consumers.

    • Self Service

    Under this section, you are empowered to update or request for changes to be incorporated in your insurance policy within less time and hassle-free.

    • You can call the customer care on their boardline number 022-6700-1313 or fax them on 022-6700-1606

    Branch Office Addresses

    You can also reach out to the firm’s branch offices in case of an emergency. Below given are a few of the branch office addresses that you can reach out to:

    • Liberty General Insurance Ltd.

    203 and 205, Second Floor, Shoppers Plaza-IV, C.G Road, Ahmedabad - 380006, Gujarat.

    • Liberty General Insurance Ltd.

    Office No-1, Alyssa, First Floor, Rear portion, Old no-28, New no-23, Richmond Road, Bangalore - 560025

    • Liberty General Insurance Ltd.

    Suite No.2, First Floor , SCO 174-175, Sector-9C, Chandigarh - 160009

    • Liberty General Insurance Ltd.

    C6, D6, E6, F6 Level V, Anmol Palani No.88, G.N.Chetty Road, Chennai - 600017

    • Liberty General Insurance Ltd.

    6-3-885/7, Third Floor, Sapphire Square, Rajiv Gandhi Circle, Somajiguda, Hyderabad - 500082

    • Liberty General Insurance Ltd.

    Metro Tower No. 1, Seventh Floor, Unit no. 7/5 and 7/4, Ho Chi Minh Sarani, Kolkata - 700071

    • Liberty General Insurance Ltd.

    902 and 903, Ninth floor, Jai Antariksh, off Andheri Kurla Road, Makwana Road, Near Marol Metro Station, Andheri East- Mumbai - 400059

    • Liberty General Insurance Ltd.

    Tenth floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013

    • Liberty General Insurance Ltd.

    Front Block of Second Floor, ALPS Building, 56 janpath, New Delhi - 110001

    • Liberty General Insurance Ltd.

    890 to 893, Eighth Floor, Aggarwal Millenium Tower-II, Plot No. E-4, Netaji Subhash Place, Pitampura, New Delhi - 110034

    • Liberty General Insurance Ltd.

    Office no. 601ABC & 602AB, Sixth Floor, City Tower, Boat Club Road, Pune - 411001