Liberty Health Insurance - Compare plans, reviews & renew online

Liberty General Insurance started its operations in the year 2013. The insurer has 58 offices across India and offers a varied insurance product portfolio to customers. Health insurance plans offered by the insurer come with a range of benefits, making them an extremely viable choice.

 

Features and Benefits of Liberty General Insurance

• Network Hospitals: The insurer has over 3,000 network hospitals across the country. Cashless treatment can be availed in any of these hospitals.

• Range of Health Insurance Plans: The insurer has 5 health insurance plans on offer for customers. Individuals can choose a plan as per their requirements and coverage needs.
• Buy and Renew Policies Online: Certain health insurance plans can be purchased online, through the insurer’s website. Similarly, certain policies can also be renewed online, by simply clicking on the respective tab, and entering the policy number and date of birth of the proposer.
• High Incurred Claim Ratio: The insurer has reported a very high incurred claim ratio for the past few years. The incurred claim ratio, for the financial year 2015-2016, was 106.02%.
• Tax Benefits: Insured members can claim a tax deduction for the premium that they pay towards the policy, under Section 80D of the Income Tax Act, 1961.

Health Insurance Plans offered by Liberty General Insurance

Liberty Health Connect Policy

This policy comes with 4 plan options – E-Connect, Basic, Elite, and Comprehensive – to choose from. Each plan covers a different sum insured range, so the policy buyer can opt for the exact coverage that they require. The policy provides a risk cover against hospitalisation expenses, day care procedures, pre- and post-hospitalisation expenses, domiciliary treatment, etc.

Unique Features of the Liberty Health Connect Policy

• The policy comes with a flexi-term option, which enables policy buyers to choose a policy tenure of 1 or 2 years.
• 50% of the cost of the pre-policy medical examination will be reimbursed by the insurer.
• Insurer guarantees loyalty perks for every claim-free year.
• Lifetime renewability is assured.
• The family floater option can be used to extend the cover to one’s spouse, dependent children, parents, and parents-in-law.

Plan Details of the Liberty Health Connect Policy

Policy term	1 or 2 years
Entry Age	Adults: 18 – 65 years Children: 91 days – 25 years
Plan Basis	Individual/Family Floater Policy
Sum Insured Range	E-Connect: Rs.3 lakh – Rs.7.5 lakh Basic: Rs.2 lakh – Rs.10 lakh Elite: Rs.3 lakh– Rs.15 lakh Supreme: Rs.2 lakh – Rs.15 lakh
Premium	As per the age of the policyholder, gender, sum insured, additional benefits opted for, etc.
Medical Screening	Required for individuals over the age of 50 years
Co-Payment	The policy does not come with a co-pay option
Waiting Period	Initial waiting period: 30 days Specific ailments: 12 or 24 months Pre-existing diseases: 24, 36, or 48 months
No-Claim Bonus	For every claim-free year, sum insured will increase by 10%. Maximum increase of 100% is allowed.
Discounts	Family Discount: 10% discount, if more than two members are enrolled under the plan on the individual sum insured Multi-Year Discount: 7.5% for opting for a 2-year policy tenure

Health Connect Supra Policy

This health insurance policy can be purchased on an individual or family floater basis. You can opt for the Top Up Plan option or the Super Top Up Plan option to customise the level of protection. The policy comes with several benefits and attractive features.

Unique Features of the Health Connect Supra Policy

• Worldwide coverage is offered to members under the Super Top Up Plan option.
• AYUSH treatments (Ayurveda, Yoga, Unani, Sidha, and Homeopathy treatments) are covered under this policy.
• Medical screening is only required for individuals over the age of 65 years.
• Optional covers can be chosen to customise the plan.
• The policy covers in-patient hospitalisation.

Plan Details of the Health Connect Supra Policy

Policy term	1, 2, or 3 years
Entry Age	As mentioned in the policy brochure
Plan Basis	Individual/Family Floater Basis
Sum Insured Range	Top Up Plan: Rs.3 lakh – Rs.7 lakh Rs.10 lakh – Rs.20 lakh Super Top Up Plan: Rs.3 lakh – Rs.20 lakh Rs.10 lakh – Rs.1 crore
Premium	Premiums will vary based on plan option chosen, sum insured, additional covers, age of the policyholder, plan basis, etc.
Medical Screening	Only required for individuals over the age of 65 years
Waiting Period	General waiting period: 30 days Specific illnesses: 24 months Pre-existing: 36 months
Cumulative Bonus	Super Top Up Plan: 10% increase on the initial sum insured for every claim-free year. Sum insured can be increased by a maximum of 100%.
Discounts	Family Discount: 10% discount if more than two members are covered 15% discount for every child enrolled Family Floater Discount: 40% for enrolling one’s immediate family under the plan Long-Term Policy Discount: 7.5% discount for 2 years and 10% discount for 3 years Loyalty discount: 5% Purchase through insurer’s website or direct channels: 10% discount

Individual Personal Accident Policy

This plan provides a cover against medical expenses that one may incur due to an unforeseen accident. The plan comes with 4 plan options and also a choice to purchase add-on covers in order to enhance the level of protection.

Unique Features of the Individual Personal Accident Policy

• Covers accidental death, permanent total disability, permanent partial disability, and temporary total disability.
• Insured member can opt for add-on covers.
• Policy comes with lifetime renewability.
• Children, as young as 5 years, can be enrolled under this plan.
• The policy also comes with value-added covers, which are built into the plan.

Plan Details of the Individual Personal Accident Policy

Policy term	1, 2, or 3 years
Entry Age	Adults: 18 – 70 years Dependent children: 5 – 25 years
Plan Basis	Individual/Family Plan
Sum Insured Range	Up to Rs.1 crore for all plan options
Premium	Will vary based on the sum insured, plan option chosen, age of the insured, number of dependents covered, etc.
Cumulative Bonus	Sum insured will be increased by 5%, at the time of renewal, for every claim-free year
Discounts	Loyalty discount: 5% or 7.5% discount if the member has purchased other policies from Liberty General Insurance Family discount: Up to 15% discount Long-Term Policy Discount: 8% and 15% discount for policy period of 2 and 3 years, respectively

Janta Personal Accident Insurance Policy

This policy is ideal for customers living in rural parts of India. The policy covers accidental death, permanent total disability, permanent partial disability, etc. The policy also comes with a flexi-term option of 1 or 2 years.

Unique Features of the Janta Personal Accident Insurance Policy

• Cashless facility can be availed at any network hospital.
• Policy can be renewed for life.
• Worldwide coverage is offered to members.
• 100% of the sum insured will be paid in case the insured member meets with an accidental death.

Plan Details of the Janta Personal Accident Insurance Policy

Policy term	1 or 2 years
Entry Age	Adults: Up to 75 years of age Children: 5 – 18 years
Plan Basis	Individual/Family Plan
Sum Insured Range	As mentioned in the policy document
Premium	Will vary based on age of the insured, number of dependents enrolled, and sum insured opted

Secure Health Connect Policy

This policy can be purchased on an individual basis or a family floater basis to extend the cover to one’s spouse and up to a maximum of 3 children. The plan covers in-patient hospitalisation, pre- and post-hospitalisation expenses, day-care treatments, etc.

Unique Features of the Secure Health Connect Policy

• Policy can be renewed for life.
• Children over 91 days can be enrolled under this policy.
• Co-pay is not applicable for the Secure Supreme plan option.
• Sub-limits vary between different plan options.

Plan Detailsof the Secure Health Connect Policy

Policy term	1, 2, or 3 years
Entry Age	Adults: 18 – 65 years Children: 91 days – 25 years
Plan Basis	Individual/Family Floater Policy
Sum Insured Range	Secure Basic: Rs.2 lakh – Rs.5 lakh Secure Elite: Rs.2 lakh – Rs.10 lakh Secure Supreme: Rs.3 lakh – Rs.10 lakh Secure Complete: Rs.2 lakh – Rs.15 lakh
Premium	Will vary based on plan basis, sum insured, number of dependents, entry age of the proposer, etc.
Medical Screening	May be required based on the individual’s age at entry, sum insured, and previous medical history
Co-Payment	If the treatment is done at a non-network hospital, compulsory co-pay of 10% will have to be paid If the individual seeking treatment is over 60 years of age, 10% co-pay will have to be paid
Waiting Period	General waiting period: 30 days Specific ailments/surgeries: 2 years Pre-existing conditions: 4 years
Cumulative Bonus	Sum insured will increase by 10% or 25% for every claim-free free year, based on the plan option chosen by the insured. Initial sum insured can be increased up to a maximum of 50% or 100%
Discounts	Family discount: 10% discount, if more than 2 family members are enrolled under the policy Multi-year policy discount: 7.5% and 10% for a policy tenure of 2 and 3 years, respectively Employee discount: 10% discount Policy purchase through insurer’s website: 10% discount

Checklist for Purchasing a Health Insurance Policy from Liberty General Insurance

• Decide what type of coverage you require, and compare between the insurer’s plans to ensure you’ve opted for one that matches your needs.
• Also, make sure to take your family into considerations. You can always choose to purchase a plan on a family floater basis and enrol your dependents under the plan.
• Work out at optimum sum insured.
• Read the policy document or the brochure to know any plan-specific information, terms and conditions, co-pay options, exclusions, discounts, bonuses, add-on covers, etc.

Documents Required for Purchasing Health Insurance from Liberty General Insurance

Insurance firms will usually require you to submit the following documents to them, at the time of purchasing an insurance policy:

• Valid Photo ID Proof, such as your Aadhaar card, Passport, PAN card, etc.
• Valid Address Proof, such as utility bills, Aadhaar Card, Ration card, etc.
• Medical screening documents may be required if you had to undergo a pre-policy medical check-up as part of purchasing your policy.

Reasons to choose Liberty General Insurance

• Customers can choose between 5 health insurance plans.
• Most health insurance plans come with plan options, so you can choose an optimum level of coverage.
• You can choose to enrol your family under the same health insurance plan.
• Prospective policy buyers can choose to buy or renew select health insurance policies online.
• The insurer guarantees a cumulative bonus and discounts for select insurance policies.
• Most health insurance plans come with guaranteed lifetime renewability.

Incurred Claim Ratio of Liberty General Insurance

The incurred claim ratio is the total sum of all claims paid by an insurance company against the amount of premiums it received, in a given financial year. For the financial year 2015 – 2016, Liberty General Insurance has reported a high Incurred Claim Ratio of 106.02%. While purchasing an insurance policy, one must always ensure to check the firm’s incurred claim ratio, as a high ratio would indicate that the company is able to successfully settle claims.

Year	Incurred Claim Ratio
2016-17	74.37%

Extra Benefits from Liberty General Insurance

Grace Period	The insurer provides a grace period of 30 days to renew policies that are about to expire. Renewing your policy within the grace period will prevent your accrued benefits from lapsing.
Free-Look Period	You can cancel your policy within the 15-day free-look period, provided no claim has been made during this period.
Portability	Portability of insurance policy from your current insurer to Liberty General Insurance is permitted, after the company’s evaluation.
Tax Benefits	Tax benefits for premiums paid can be claimed as per Section 80D of the Income Tax Act, 1961.

Liberty General Insurance Policy Renewal

For select policies, policy renewal can be done directly through the insurer’s official website. For policies that cannot be renewed online, you can contact your insurance advisor or even walk into the the nearest company branch and have your policy renewed by making the due premium payment. Any enhancements to your policy can be done at the time of renewal.

Liberty General Insurance Network Hospitals for Cashless Treatment

The insurer has over 3,000 network hospitals across India. You can visit the insurer’s official website to download a list of network hospitals or to locate network hospitals in your city.

Claim Procedure for Liberty General Insurance

Procedure to avail Cashless Treatment

• For an emergency hospitalisation, the insurer’s TPA needs to be intimated within 24 hours of being admitted in the hospital.
• For a planned hospitalisation, the insurer’s TPA needs to be intimated before 48 hours of the hospitalisation.
• The cashless claim request form and signed pre-authorisation form should be submitted at the registration desk/TPA desk of the hospital.
• If the insured member is eligible for cashless treatment, the TPA will sanction the request, and your medical expenses will be settled by the TPA on behalf of the insurer.

Procedure to Claim a Reimbursement

• Intimation of an emergency hospitalisation should be done within 24 hours of admission.
• For a planned procedure, intimation must be done before 48 hours of the tentative hospitalisation date.
• You will have to submit all medical documents, bills, and the filled and signed claim form within 15 days of being discharged from the hospital.
• For pre-and-post hospitalisation expenses, supporting documents need to be submitted within 7 days.
• The TPA will review your documents, and if approved, the reimbursement will be done accordingly.

Terms and Conditions of Liberty General Insurance

• The policy can be annulled on grounds of mis-representation, non-disclosure of information, or mis-description.
• All relevant medical documents should be maintained by the insured member, and should be submitted to the insurer, on request.
• Benefits paid for fraudulent claims will be forfeited.
• 15 days’ notice is to be given before cancelling the policy during the policy tenure.
• The insurer can withdraw any insurance product from the market, after receiving due approval from the IRDAI.

Frequently Asked Questions before buying Liberty General Insurance Policy

1. Can cashless treatment be availed at all hospitals?

   No, cashless treatments can only be availed at network hospitals. A list of the insurer’s network hospitals can be found on the insurer’s official website.

2. Will the entire hospitalisation bill be paid if I undergo cashless treatment?

   Yes, the insurer will settle all valid medical expenses. Non-medical expenses, such as registration desk charges, charges for toiletries, etc., will have to be settled by you. Co-pay charges (if applicable) will also have to be borne by you.

3. Under what circumstances are pre-policy medical screenings required?

   Pre-policy medical screenings are based on the age band of the policy buyer, the sum insured opted for, and existence of pre-existing diseases at the time of purchasing the policy.

4. Are pre- and post-hospitalisation expenses covered by the insurer?

   Yes, pre- and post-hospitalisation expenses will be covered by the health insurance policy, unless otherwise stated. However, claims can only be made within the limits set by the insurer.

5. Do health insurance plans cover only treatments that happen within India?

   Some policies provide worldwide coverage, while other policies only cover treatments that occur in India. You will need to read the policy brochure to know the geographical coverage of your policy.

6. Can I cancel my health insurance policy after the free-look period?

   Yes, policies can be cancelled any time during the policy tenure. If you cancel the policy during the free-look period, you will receive the premium paid in full, after adjusting the amount for a few charges. However, if you choose to cancel your policy after the free-look period, you will only receive a portion of the premium you paid initially.

7. Can I enrol more dependents under my policy during the policy tenure?

   Under most health insurance policies, you can only add or remove dependents during policy renewal.

8. Can I avail cashless hospitalisation at a different state in India?

   Yes, cashless hospitalisation can be availed at any network hospital across the country. The insurer has network hospitals in all major states across India.

9. Are pre-policy medical expenses reimbursed by the insurer?

   For certain policies, if your medical screening has been cleared successfully, the insurer may refund the expenses incurred by you in part or full.

10. How many family members can be enrolled if I purchase a policy on a family floater basis?

    You can extend the cover to your dependents, including your spouse and dependent children. In some cases, you can also extend the cover to your parents and parents-in-law.

11. What are first-year and second-year exclusions?

    Certain specific ailments and diseases may not be covered during the first and second year of the policy tenure. However, if you renew your policy without any breaks, specific ailments will be covered after the due waiting period.

12. Up to what age can children be enrolled under health insurance policies?

    Most health insurance policies will only allow you to include dependent children. Ensure you read your policy brochure to know your insurer’s eligibility criteria.

13. How do I locate a network hospital?

    You can locate the nearest network hospital through the insurer’s website.

14. What factors should I keep in mind while opting for a sum insured?

    You will need to take into account the rising medical costs, inflation, your budget, and the future needs and liabilities of your family.

15. How many days can I take to file a reimbursement claim, after my discharge from the hospital?

    All claims with due supporting documents need to be submitted within 15 days from the date of discharge from the hospital.