Liberty Two Wheeler Insurance Customer Care

Liberty General Insurance is a joint venture between Enam Securities, Liberty Citystate holdings PTE Ltd, which is a group company of Liberty Mutual Insurance Group, and DP Jindal Group. The firm commenced its operations in India in 2013 and has a large employee base comprising more than 1,100 skilled employees. At present, the firm has 60 offices located in 58 cities across 23 states. This well reputed firm has an efficient and well-structured customer care team that caters to the needs of the customers.

Liberty General Insurance, which has a varied product portfolio, also offers two-wheeler insurance policies to cater to the needs of its customers. The two-wheeler insurance policies offered by Liberty General Insurance provide comprehensive coverage against various financial risks. Further, these policies can be purchased and renewed online on the insurer’s website in a hassle-free manner.

Liberty General Insurance also offers a number of other benefits to policyholders such as the option to avail policy coverage for an extended tenure of two years or three years by way of its multi-year two-wheeler package policy, cashless claim service, year-round support services for customers, etc. Prospective policy buyers can, thus, purchase a bike insurance policy that meets their needs in a seamless manner.

Customer Care Services Offered By Liberty Insurance

The customer care team at Liberty General Insurance assists customers with the following services:

• Grievance redressal
• Registering customer feedback and reviews
• Quote on the insurance premium as per the insurance policy the customer is interested in
• Roadside assistance
• Two-wheeler insurance policy renewal
• Arranging for towing facility on the customer’s request
• Reminder for insurance renewal
• Scheduling a car repair service at the nearest garage post a mishap
• Offers Risk Engineering Cell (REC) Services
• Two-wheeler insurance claim process
• Resolves any queries

Liberty General Insurance Customer Care

Liberty General Insurance has a dedicated and efficient customer care team that caters to the customer grievances and queries and assists the customers. You can get in touch with the Liberty General Insurance’s customer service department through the following channels:

• The ‘Grievance Redressal’ section present on the online website allows the customers to register their grievances via the following:
  • Call the customer care on their toll-free number 1800-266-5844, anytime between 8:00 a.m. and 8:00 p.m., any day of the week.
  • You can also mail the customer care team at care@libertyinsurance.in
• You can also opt to write to the below address:

Liberty General Insurance Co. Ltd.

Tenth Floor, Tower A, Peninsula Business Park,

Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013

• In case your grievances stay unresolved, you can send a mail to the manager at Manager@libertyinsurance.in
• In case your grievances are still not resolved after sending a mail to the manager, you can send a mail to the service head at ServiceHead@libertyinsurance.in
• You can also contact the insurer’s boardline number (022-6700-1313) or send a fax to 022-6700-1606

Branch Office Address of Liberty General Insurance

You can also reach out to the firm’s branch offices in case of an emergency. A few branch offices of Liberty General Insurance are listed below:

• New Delhi:

• Liberty General Insurance Ltd.

890 to 893, 8th Floor, Agarwal Millennium Tower-II,

Plot No.E-4, Netaji Subhash Place, Pitampura, New Delhi - 110034.

• Liberty General Insurance Ltd.

Bearing Flat No. 1016-1023, 10th Floor,

Devika Tower, Nehru Place, New Delhi – 110019.

Phone: 011-26441540.

• Mumbai:

• Liberty General Insurance Ltd.

902 and 903, 9th floor, Jai Antariksh,

Off Andheri Kurla Road, Makwana Road,

Near Marol Metro Station, Andheri East- Mumbai - 400059.

• Liberty General Insurance Ltd.

10th floor, Tower A, Peninsula Business Park,

Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013.

• Kolkata:
  • Liberty General Insurance Ltd.

Metro Tower No. 1, 7th Floor,

Unit no. 7/5 & 7/4, Ho Chi Minh Sarani, Kolkata - 700071.

• Hyderabad:
  • Liberty General Insurance Ltd.

6-3-885/7, 3RD Floor, Sapphire Square,

Rajiv Gandhi Circle, Somajiguda, Hyderabad - 500082.

• Chennai:
  • Liberty General Insurance Ltd.

C6,D6, E6, F6 Level V, Anmol Palani No.88,

G.N.Chetty Road, Chennai - 600017.

• Bengaluru:
  • Liberty General Insurance Ltd.

Office No-1, Alyssa, 1st Floor, Rear portion,

Old no-28, New no-23, Richmond Road, Bengaluru - 560025.

Liberty General Insurance is one of the leading general insurance providers in the country. If you own a two-wheeler, make sure to check the various bike insurance policies that are offered and purchase one that meets your needs at the earliest.