When purchasing a life insurance policy, policyholders have the option of making a one-time premium payment. While this is convenient in every way, rather than consistently making a renewal, one could face a slight problem. The policyholder could very well forget the policy document number. Often, policyholders have either misplaced their policy documents or don’t have their premium receipts.
When it comes to checking the status of one’s policy, the policy document number is the most important piece of the puzzle. Also, it could be possible that the policyholder has failed to share details of the policy with his/her dependents, and following an untimely death or disability of the insured, the dependents will be in a fix when it comes to claiming the death benefit.
With the policy document number out of the picture, the policyholder or dependents have to now look at other options to know the status of the policy, to claim the death benefit, etc. For those in this situation, we’ve listed a few ways you can find out the status of your policy even if you do not know your policy document number.
The next best thing after the policy document number is the name and the date of birth of the policyholder. Just the name would not suffice as it is most likely that there are a number of other policyholders out there with the same name. However, the use of the date of birth with the policyholder’s name, will help the policyholder or dependents gain access to the policy details. Policyholders can visit the agent from whom he/she purchased the policy from and give their name and date. The agent will then look through LIC files and tell the policyholder the policy document number and the status of the policy. Since it’s most likely that the dependents might not know which agent the demised policyholder purchased the policy from, they can make an enquiry at the Life Insurance Corporation (LIC) home branch using the name and date of birth of the demised policyholder.
If the policyholder does not remember his/her policy document number but knows what their login credentials are, they can visit the LIC website. He/she should then enter the credentials on the login tab, and once they have gained access to their insurance account, they can find out their LIC policy document number.
If the policyholder has misplaced the policy document which has the policy number, he/she can refer to the premium receipts to know their life insurance policy document number.
For dependents that have no idea how to find out the policy document number of the deceased policyholder, they can visit the Unclaimed and Outstanding section on the LIC website. Updated every few months, dependents can make claims in this section, if they have failed to do so within 6 months of the death of the policyholder. Here, all that the dependent has to do is to enter the name and the date of birth of the policyholder. The page will then display the policy document number, the death benefit, premium refunds (if applicable), etc., for them to make their claims. Once they have garnered this information, the nominees or dependents can proceed to make the pending claim.
While in some cases this situation could be unavoidable, policyholders can take a few measures to avoid the situation of not knowing their policy document number by following the tips mentioned below:
Policyholders or dependents can resolve the problem of not having the policy document number in the ways mentioned above. Once they have found out the policy document number, policyholders can check the status of their policy and dependents can proceed with making claims with this problem out of the way.
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