Magma HDI two-wheeler insurance Customer Care

Magma HDI General Insurance Co. Ltd. is a joint enterprise between HDI Global SE, Germany and Magma Fincorp Ltd. Magma HDI offers insurance products such as fire insurance, marine insurance, liability insurance, two-wheeler insurance, car insurance, etc., as part of its product portfolio. With regard to two-wheeler insurance policies, Magma HDI offers third-party liability insurance policies and package/comprehensive two-wheeler insurance policies. While the third-party liability insurance policy only covers third-party legal liability, the package two-wheeler insurance policy offered by the insurer covers both third-party legal liability and provides an own damage cover to the policyholder. Thus, customers can choose a policy that meets their exact coverage needs.

Service offered by Magma HDI Customer Care

Magma has a well-structured customer care team that offers the following services with efficiency:

• Issuing a copy of the policy document
• Issuing a new insurance policy to replace the lapsed insurance policy
• Renewing insurance policy
• Registering positive reviews
• Making policy endorsements
• Call-back on request
• Grievance registration and redressal
• Clarifying claim-related queries
• Offering assistance with the claim process

Magma HDI Customer Care

The customer care department at Magma HDI General Insurance offers their service 24/7 and can be reached via any of the following channels:

• You can contact the customer care team on their toll-free number - 1800-266-3202.
• You can also register your query or grievance in the ‘contact form’ present on the official website of Magma HDI.
• You can write to the insurer’s branch office.
• You can send an email to customercare@magma-hdi.co.in.
• You can request for a callback through the insurer’s official website by keying-in a few details such as your name, contact details, etc.

Magma HDI General Insurance has a number of branch offices located across the country. The addresses of a few branches that are situated in metropolitan cities are mentioned below:

• Delhi

  Unit 473, 4th floor, Aggarwal Cyber Plaza - II,

  Pitampura, Delhi - 110034

  Phone: 09958857733

• Mumbai

  Magma HDI General Insurance Co. Ltd.,

  Shop no. 16, 1st floor, Mahavir center,

  Plot No. 24 Sector 17, Vashi, Navi Mumbai

  Vashi, Maharashtra - 400703.

  Magma HDI General Insurance Company Limited.,

  4th floor, Rishikesh Apt., S V Road,

  Opposite N L High School, Malad (West),

  Mumbai, Maharashtra - 400064.

  Phone: 022- 28056460

• Hyderabad

  Magma HDI General Insurance Co. Ltd.,

  Room No. 202, 2nd Floor, Mandhana Towers,

  Door no 7-1-59/2 & 59/6, Ameerpet, Hyderabad, Andhra Pradesh - 500016.

• Kolkata

  Magma HDI General Insurance Co. Ltd.,

  24 Park Street, Anuj Chambers, 2nd floor,

  Kolkata, West Bengal

  Magma HDI General Insurance Co. Ltd.,

  2nd Floor, 226B, Rashbehari Avenue,

  Gariahat, Kolkata, West Bengal.

Given that having a two-wheeler insurance policy is mandatory if you happen to own a bike or scooter, you should check the various motor insurance policies that are offered and purchase one that is suited to your requirements. If you require any assistance while purchasing a two-wheeler insurance policy from Magma HDI General Insurance, make sure to contact the insurer on any one of the above-mentioned customer care channels.