Request received - loud & clear!
Returning you to where you were...
A market leader in health insurance solutions, Max Bupa Health Insurance Company Limited is a joint venture between Bupa, a UK-based health services firm and Max India Limited. The Max Group has a rich background in insurance as well as healthcare and Bupa has immense experience in the healthcare industry with a 29 million customer base scattered across 190 countries. Max Bupa Health Insurance has insured over 28 lakh people to date and has settled claims that add up to Rs.1,141 crore. Max Bupa makes the claims process simple and does not involve any TPAs. The company promises to provide the pre-authorisation letter for cashless claims within 30 minutes.
Max Bupa Health Insurance Highlights
Factor | Details |
---|---|
Health insurance plans |
|
E-services offered |
|
Claim settlement | Direct claim settlement by insurer without TPA involvement |
Claims settled since inception | Rs.1,141 crore |
Plan Name | Plan Basis (individual, family, etc) | Sum Insured (Min and Max) | Policy Term | ||||||
---|---|---|---|---|---|---|---|---|---|
Heartbeat | Individual and Family | Platinium: From Rs.15 lakh to Rs.1 crore From Gold: Rs.5 lakh to Rs.50 lakh | 1 and 2 years | ||||||
Health Assurance | Individual and Family |
|
1, 2 and 3 years | ||||||
Health Companion | Individual and Family | Min: Rs.3 lakh Max: Rs.1 crore | 1 and 2 year |
*Premiums may vary depending upon factors like age, location, term of the plan and prevailing taxes/GST.
The Heartbeat health insurance plan is designed for individuals, couples, nuclear and extended families and come with different sum insured options depending on the number of people in the plan. Individual, couple and nuclear family plans come in two variants: Gold and Platinum. The plan for extended family comes in Silver, Gold, and Platinum options.
Policy term | 1 and 2 year |
Entry Age | Between 18 to 65 years |
Plan Basis | Individual and Family |
Sum Insured Range | Platinium: From Rs.15 lakh to Rs.1 crore From Gold: Rs.5 lakh to Rs.50 lakh |
Premium | Varies based on the sum insured |
Medical Screening | Yes |
Co-Payment | 10% and 20% |
Waiting Period | 24 months for Gold & Platinum users 48 months for Silver users |
No Claim Bonus | Offered |
Discounts | 12.5% discount on premium for policies purchased for 2 years |
This Health Assurance plan that is designed to provide critical care, accident and hospital cash cover to both individuals and families.
CritiCare + AccidentCare + HospitalCash |
CritiCare + AccidentCare |
CritiCare + HospitalCash |
AccidentCare + HospitalCash |
CritiCare |
AccidentCare |
Cancer of specified severity |
Open chest CABG |
First heart attack |
Repair of heart valves or open heart replacement surgery |
Stroke with permanent symptoms |
Muscular dystrophy |
Bacterial meningitis |
Aplastic anaemia |
Deafness |
Loss of speech |
Third-degree burns |
End of stage lung disease |
End of stage liver disease |
Multiple sclerosis with persistent symptoms |
Motor neuron disease with permanent symptoms |
Major organ or bone marrow transplant |
Kidney failure with regular dialysis |
Coma of specified severity |
Permanent paralysis of limbs |
Fulminant viral hepatitis |
Policy term | 1,2 and 3 years | ||||||
Entry Age | Between 18 to 65 | ||||||
Plan Basis | Individual and Family | ||||||
Sum Insured Range |
|
||||||
Premium | As applicable in the policy document | ||||||
Waiting Period | 90 days for CritiCare, 30 days for HospitalCash, no waiting period for AccidentCare | ||||||
No Claim Bonus | Yes | ||||||
Discounts | 10% online discount 12.5% discount on 2nd-year premium 15% discount on 3rd-year premium |
Max Bupa - Health Companion is a comprehensive health insurance policy formulated to cater to both individuals and family needs. It offers customers hassle-free claim settlement and lifelong renewability.
Policy term | 1 and 2 years |
Entry Age | Between 18 to 65 years |
Plan Basis | Individual and Family |
Sum Insured Range | Min: Rs.3 lakh Max: Rs.1 crore |
Premium | As applicable in the policy document |
Waiting Period | 24 months, 30 days for pre-existing diseases |
No Claim Bonus | 20% |
Discounts | 12.5% on 2nd-year plan |
Trusted name in industry |
29 million wide customer base |
Customer centric approach |
Global expertise in health insurance |
Incurred claim ratio basically refers to the percentage of claims that are successfully solved by the insurance company in a given financial year.
Year | Incurred Claim Ratio |
2016-17 | 51.96% |
Customer grievance redressal | Max Bupa is has a customer grievance redressal mechanism that gives policyholders the platform to lodge complaints. This can be done by calling the toll-free number or writing an email. |
Healthlink portal | Max Bupa has a portal where users can read interesting articles, blog posts and tips about health |
Renewing a Max Bupa health insurance policy is a very easy and hassle-free process and can be done online easily. Log on to the Max Bupa website and click on the ‘Renew’ option on the main page. Then simply key in your policy number, proceed and make payment.
With over 3,500 cashless claim network hospitals across the country, Max Bupa provides customers quick cashless treatment services. To locate the nearest network hospital, log on to the website.
Cashless claim:
Reimbursement claim:
The content on this website is meant only for general information purpose and does not and shall not be construed as any solicitation, procurement, display, aggregation, marketing or advertisement of insurance products. BankBazaarInsurance is not an insurance intermediary and hence does not endorse or solicit any such products. The information on this website is derived from publicly available sources and BankBazaarInsurance cannot verify or confirm the genuineness, truth, veracity or authenticity of this information.
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.