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  • New India Car Insurance

    Car Insurance
    • Get quotes from multiple insurers
    • Choose from a variety of zero depreciation and roadside assistance covers
    • 3100+ cashless garages

    New India Assurance Co. Ltd. is a government-owned insurance company that has a presence across the country. They are the market leaders in providing insurance services in India. New India car insurance is one of their products. With a vast network in India, the company has over 2,097 offices in the country with as many as 19,000 employees and 50,000 agents.

    Car Insurance Online from New India Car Insurance

    Third-party Cover Up to Rs.7.5 lakhs
    Cashless Network Garages NA
    Incurred Claim Ratio 2016-17 86.95%
    Net Earned Premium NA
    Covers Provided
    • Zero depreciation
    • Road tax cover
    • Return to invoice
    • NCB
    • Engine protect cover
    • Additional towing charges
    • Loss of content cover
    Features
    • Quick claim settlement
    • Instantaneous purchase
    • Wide range of add-ons
    Inclusions
    • Third-party liability
    • Personal accident cover
    • Loss due to natural calamities
    • Loss due to man-made calamities
    Exclusions
    • Loss due to wear & tear
    • Damage due to general aging of the car
    • Nuclear risks, war

     

    Features and Benefits

    • Customer support team - Be it before buying a policy or post purchase, a well-trained customer service team is always available to answer questions, clear doubts and help policyholders make claims, apply for a policy or renew the same.
    • Discounts- Those who are members of the Automobile Association of India will be eligible for a special additional on the usual rates. Apart from this, policyholders can also avail the benefit of the no claim bonus discount. Those with anti-theft devices installed will also be eligible for an additional discount.
    • Hassle-free claim settlement-Claims are settled in a speedy manner without any hassles by an expert team. The process of initiating a claim during an emergency situation is also very convenient.

    Easy Steps To Apply New India Car Insurance Online

    • Log on to the company website and go to the motor car insurance section
    • Click on the ‘Buy Online’ link to get all details and make a purchase online
    • Once you click on the link, you will be redirected to a page where you have to fill in your personal details and your car details to get an insurance quote.
    • If you are happy with the insurance quote, you can proceed to make payment. Once this is done the policy will be sent to the buyer immediately.
    • If you have any questions during the purchase process, you can always call the toll-free number.

    Why New India Car Insurance

    Government owned
    Easy purchase online
    Instant renewal
    Host of discounts
    No claim bonus
    Wide range of add-on covers

    Add-on covers on New India Car Insurance

    Let's explore the add-on covers offered by New India:

    • Zero depreciation- This allows the policyholder to make up for the loss caused due to depreciation of the vehicle in concern during a claim. The depreciation is covered for the parts of the car and in case of an accident or unfortunate event, the policyholder will be eligible to receive all expenses without taking into consideration any kind of depreciation.
    • Road tax cover- This benefit can be availed till the car is 3 years old. This add-on will basically cover the difference in the amount between the manufacturer’s price and the insured declared value of the vehicle. The maximum amount of cover that can be claimed under this slab id Rs.20 lakhs.
    • No claim bonus- A no claim bonus discount can be availed by the policyholder even after he/she makes 2 claims during the policy year. The customer will be eligible for this discount if his/her car is up to 7 years old but not older.
    • Engine protect cover- In cases where there arises any kind of damage to the engine of the car or any other engine-related parts, this add-on will provide coverage to cover the expenses towards the repair and replacement of the same.
    • Towing charges- If you seek towing assistance during an emergency situation from the spot of the accident and the nearest cashless network garage, the costs towards the same will be taken care of by the car insurance policy upon payment of an additional add-on charge. A maximum of Rs.10,000 can be claimed under this feature.
    • Content protection- Any type of personal belongings that are locked up in the car during the time of an accident or an unfortunate can be claimed under this. Personal belongings like cell phones, laptops, pieces of clothing, jewelry, keys etc. A maximum amount of Rs.20,000 can be claimed under this cover option.

    Inclusion & Exclusion on New India Car Insurance

    Inclusions Exclusions
    Loss or damage caused due to:
    • Fire, explosion & self-ignition
    • Natural calamities such as floods, storms, landslides, earthquakes, rockslides, hurricanes, lightning
    When the policyholder uses the vehicle contrary to mandated instructions
    Loss due to theft, robbery, and other manmade calamities such as strike, riots, terrorist activities, accidental external damage Accident due to intoxication
    Damage caused due to travel by road, air, elevator, inland waterway Damage due to own negligence
    Third-party liability in cases of injury, death or damage Mechanical or electrical breakdown
    Personal accident cover Loss due to nuclear risks
    Loss due to electrical or non-electrical accessories War related risks
    Legal liability to passengers who do not pay fares Consequential loss
      Contractual liability
      Loss of accessories by theft
      If used/driven outside geographical area

    Insured Declared Value - New India Car Insurance

    • The Insured Declared Value (IDV) of a car is usually determined based on the listed price of the manufacturer and the brand of the car.
    • The IDV usually refers to the sum that the policyholder will be eligible to avail at the time of making of a claim.
    • If the car is 5 years or older the IDV will have to be calculated based on an understanding between the insurance provider and the insured party. Below is the sample illustrating how IDV is calculated:
    Age of vehicle % of depreciation
    Not exceeding 6 months 5%
    Exceeding 6 months but not exceeding 1 year 15%
    Exceeding 1 year but not exceeding 2 years 20%
    Exceeding 2 years but not exceeding 3 years 30%
    Exceeding 3 years but not exceeding 4 years 40%
    Exceeding 4 years but not exceeding 5 years 50%

    New India Car Insurance Cashless Garages

    New India has a wide network of cashless garage network garages were customers can avail services without any hassles. You can log on to their website to find out where the nearest network garage is located or even call on the toll-free number for 24/7 assistance on this.

    Claim Process New India Car Insurance

    The claim process will vary slightly depending on the type of claim made. This depends on if the damage is caused due to an accident, theft, natural calamities, manmade calamities or by a third-party. In general, to make a claim, the policyholder has to first notify the insurance provider and keep basic documentation in place. Claims can be made through the wide cashless garages network, where the customer can drive the car or get it towed for repair. In this case the service will be cashless and the insurance provider will directly pay the concerned network garage. In case, repair works have already taken place, reimbursement of the same expenses can be claimed under the insurance policy. In case of an accident, theft, or bodily injury, one should always keep in mind that it is best to inform the police and file an FIR at the nearest possible police station. Following are the documents that need to be kept in place while making a claim:

    Driving license
    RC book
    Policy details
    FIR, if required

    Cashless Claim Process New India Car Insurance

    Let’s explore the cashless claim process:

    • Intimate the insurance provider
    • Drive the car to the network garage or get it towed
    • Provide policy details
    • The payment for the service will be made by New India to the empanelled network garage

    Reimbursement Claim Process New India Car Insurance

    Let's explore the reimbursement claim process:

    • Intimate the insurance provider
    • Keep all bills, invoices and expense documents ready for submission
    • Fill in the duly signed claim form
    • Give all policy details, submit the form and the bills
    • Reimbursement should be made within 7 working days

    New India Car Insurance Reviews

    • New India Car Insurance
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      It was a good experience with New India Assurance. The customer support and response is fine. The policy coverage is good. The premium cost is nominal. I have taken a car insurance policy and the plan is a Motor Package (Zero Depreciation).
      Was this review helpful? 0
      , jaipur
      Reviewed on Nov 16, 2018
    • New India Car Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      New India Assurance was pretty good in the overall deal for the car insurance policy. I was able to buy the insurance in just five minutes. The policy coverage is good and most of all the cost was the major reason I chose them. Earlier I paid 11K to 12K and now the cost is of 5K. The benefits are more or else the same.
      Was this review helpful? 0
      , surat
      Reviewed on Nov 16, 2018
    • New India Car Insurance
      "Good. Can do better"
      0.5 3.0/5 "Satisfactory"
      I earlier used the services of New India Assurance for the car insurance. I also had a claim experience once and the claim process was good. There were cash less garage facility as well. The reason I did not continue this year is because the premium rate is very costly and the customer support was not up to the mark, they did not do the policy well.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 16, 2018
    • New India Car Insurance
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My car insurance is with New India Assurance and it was a easy process. I also received the policy documents on time. The policy coverage value is good and the premium is normal too. There is a road side assistance and a cashless garage facility too.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 11, 2018
    • New India Car Insurance
      "Good in premium cost"
      0.5 5.0/5 "Blown Away!"
      The main reason I have taken my car insurance policy with New India Assurance is because of the low premium. They have also provided a good policy coverage value too. The policy documents soft copy was sent to me immediately and I received the physical copy after ten days.
      Was this review helpful? 0
      , pune
      Reviewed on Nov 11, 2018
    • New India Car Insurance
      "Unhappy with the service"
      0.5 2.0/5 "Expected more"
      The experience with New India Assurance is not up to the mark. I have taken my car insurance last year with them. They have not provided a good policy coverage value and the premium is also costly when compared to the other insurance providers.
      Was this review helpful? 0
      , hosur
      Reviewed on Nov 08, 2018
    • New India Car Insurance
      "Yet to experience the policy"
      0.5 5.0/5 "Blown Away!"
      They have approached me for the renewal and the plans are good hence i have chosen the policy with New India. I have paid a premium amount of Rs. 12000 nearly. I have got a coverage amount of Rs. 3.75 lakhs and I'm glad about it. I will be getting a no claim bonus of 15% to 20% and road side assistance. This is a comprehensive insurance policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Oct 31, 2018
    • New India Car Insurance
      "Good and satisfied policy"
      0.5 4.0/5 "Great!"
      In New India, garage facilities are satisfied. I have got garages nearby my location. Since my suggested me to go through about other policy, i have not continued with this company. I made a premium amount of Rs. 8000. I have taken this policy through offline. The coverage amount was satisfied and the documentation process was smooth.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 30, 2018
    • New India Car Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have given a complaint in the customer care regarding the vehicle damage claim. The response was not up to the mark. I have applied for the claim in New India and i have spent around Rs. 20000 but they have given only Rs. 11000 they have not covered for many things like tyre, glass, plastic, color and head light. The renault garage is available in two location.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Oct 29, 2018
    • New India Car Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      My friend circle has given suggestion about this insurance company. Till now i have not gone for any kind of claiming experience. Nearly Rs. 8000 i have paid as a premium amount. They have given me a coverage amount of Rs. 2.93 lakhs. This policy covered for theft and accidental. This is a third party insurance hence its covers for driver and passengers.
      Was this review helpful? 0
      , poonamallee
      Reviewed on Oct 29, 2018
    • New India Car Insurance
      "Everything Good about New India"
      0.5 5.0/5 "Blown Away!"
      My friend has referred me about the New India car insurance policy. I pay the premium amount of Rs. 23000 for first year and Rs. 17000 for second year. Since its a zero depreciation policy, it covers for all the parts like metal, plastic covered. They have offered me a claim amount of Rs. 40000 and applying for the claim is very easy.
      Was this review helpful? 0
      , kanpur
      Reviewed on Oct 28, 2018
    • New India Car Insurance
      "Easy and Good"
      0.5 4.5/5 "Excellent!"
      I never interacted with the customer care service in New India. Since the service is good and its been to take the policy, i have chosen the new India. The garages are good enough to use in my location. There has been good coverage amount and I'm satisfied about it. I don;t have a bumper to bumper facility but I'm glad about the road side assistance and no claim bonus.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 28, 2018
    • New India Car Insurance
      "Nice cheapest policy"
      0.5 4.0/5 "Great!"
      By compared with other 4 different companies it was like cheaper and best policy which is available in the market hence i chosen this company. I made a premium amount of Rs. 11000 nearly. It was near about 4 lakhs received as a coverage amount and I'm glad about it. I did not gone through about the policy details. It was through mail, i have done the documentation process.
      Was this review helpful? 0
      , hoshangabad
      Reviewed on Oct 24, 2018
    • New India Car Insurance
      "Need scope of improvement"
      0.5 5.0/5 "Blown Away!"
      Basically I didn't get NCB and better cost on my car policy, that is reason I didn't go head for renewal with New India, the coverage value is good, however the benefits are not up to the mark. I would suggest them to improve on the benefits and activation process.
      Was this review helpful? 0
      , noida
      Reviewed on Oct 24, 2018
    • New India Car Insurance
      "Its Good Policy"
      0.5 5.0/5 "Blown Away!"
      New India service is good, they always used to call me before the renewal of my policy and they send the FE to collect the cheque, the car policy process is also convenient. From 2012 onwards, I am using their service, they are providing ncb also, I am satisfied with their service.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 24, 2018
    • New India Car Insurance
      "Good Customer Service"
      0.5 4.5/5 "Excellent!"
      I had an experience with New India for around four years, the premium was also economical when I had policy with them. They coverage value is good they gave me based on the manufacture year. The customer service is much better, they immediately assist customers.
      Was this review helpful? 0
      , mumbai
      Reviewed on Oct 22, 2018
    • New India Car Insurance
      "Need lot of improvement"
      0.5 2.0/5 "Expected more"
      I am not satisfied with the service they are very slow, they should work on the customer queries to give quick action. Its a govt company they need to work on service and response time. Last time I interacted with them for claim, they taken six months there was so many formalities, there was no cashless and they gave me lesser reimbursement.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Oct 22, 2018
    • New India Car Insurance
      "Work on the processing part"
      0.5 3.0/5 "Satisfactory"
      New India assurance premium is higher than HDFC Ergo, last time they gave me best IDV and lowest premium. So far there was no claim in New India, one of my representative taken initiative to activate the policy, but they have taken long time. I suggest them to work on processing part.
      Was this review helpful? 0
      , idukki
      Reviewed on Oct 15, 2018
    • New India Car Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have taken the car insurance policy with New India insurance company where i don't have any experience of the claim. There is no particular reason for choosing this policy and o never interacted with the customer care. Overall, i'm satisfied about the policy.
      Was this review helpful? 0
      , jaipur
      Reviewed on Oct 12, 2018
    • New India Car Insurance
      "Needs lots of improvement "
      0.5 2.0/5 "Expected more"
      I didn't use my claim but I believe for the claim process has lots of documentation. There was no proper customer service. The coverage was below average, when my car got small hit by auto on right side and the third party guy with the bike got hit on left side. When I went for third party claim, they didn't give reimbursement, the communication and transparency should be there.
      Was this review helpful? 0
      , purnia
      Reviewed on Oct 12, 2018
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