Having started its operation in 2001, PNB MetLife has been one of the fastest growing insurance companies in the country with offices in over 150+ locations. The firm is a joint venture between Metlife International Holdings LLC (MIHL), Punjab National Bank (PNB), and Jammu and Kashmir National Bank among others. MetLife serves its customers in over 7000 locations through its partnerships with Punjab National Bank, Jammu and Kashmir Bank, and Karnataka Bank across the nation.
PNB MetLife has a massive portfolio of insurance products which are divided 9 different categories. Below is a list of all the products offered by the company:
Protection plans are also known as term plans, which offer insurance coverage for a time period specified in the policy. Here’s a list of all the protection plans offered by MetLife:
Health plans are those insurance plans which help individuals to take care of their healthcare related expenses. Below are the health plans offered by MetLife:
Child plans are those insurance plans which help take care of any future needs related to a child including their education and marriage. Plans under this category are as follows:
Savings plans are those which help individuals save while also offering a base insurance coverage to a policyholder and their family. Here are the plans sold under this category:
Rural plans are those plans which are available for the rural populace and are designed to cater to meet their needs and requirements. Here are all of the rural plans listed for you:
MetLife also offers plenty of wealth plans wherein, upon choosing, policyholders get to invest a in mutual funds on a timely basis. Plans under this category are as follows:
MetLife has a massive roster of retirement plans individuals can invest in. These include:
MetLife also has a few group plans which cater to specific requirements of large and small corporations. These plans are as follows:
Note: Some of the plans listed above may appear under multiple categories. This is because these plans offer dual benefits and so are an effective part of all categories they are listed under.
PNB MetLife has its offices in over 150 locations in the country. Below is a tabular column that lists out all the key branches in the country and their contact information.
|State||Branch||Customer Care Number|
|Andhra Pradesh||Elluru||1800-425-6969 08812-644035/36/37|
|Madhya Pradesh||Indore||1800-425-6969 0731-2545848|
|Maharashtra||Mumbai - Ghatkopar||1800-425-6969 022-69001477|
|Mumbai - Goregaon West||1800-425-6969 022-41790000|
|Mumbai - Lower Parel||1800-425-6969 022-66630900|
|Delhi||New Delhi- Janakpuri||1800-425-6969 011-64730127|
|New Delhi - KarolBagh||1800-425-6969 011-69400115|
|New Delhi - Nehru Place||1800-425-6969 011-69400101|
|New Delhi - Rohini||1800-425-6969 9213021215/6|
|New Delhi- Vishwas Nagar||1800-425-6969 011-64501900|
|Haryana||Gurgaon - Sector 15||1800-425-6969 011-64501900|
|Sector -47||1800-425-6969 0124-4179000|
As a company PNB MetLife has won plenty of awards in both Indian and international levels. Below is a list of some of the awards the company has won so far.
PNB MetLife has plenty of experienced professionals who form the crux of the company’s management. Here’s a list of all the key members from the upper echelons of the company.
|Shareholders||Percentage of share held|
|Punjab National Bank||30%|
|Jammu and Kashmir Bank||5%|
|M Pallonji and Co.||18%|
As data suggests, PNB MetLife has a decent claim settlement ratio. Here is a table that lists out the number of claims the company has settled during the 2014-15 financial year:
|Claims received||Claims settled||% of claims settled||Average time taken|
Trend of PNB MetLife claim settlement for from 2009 to 2015
|Claim settlement %||83%||85%||81%||84%||90%||93%|
PNB MetLife follows three simple steps to settle claims made by its policyholders. These three steps are as follows:
Step 1: Modes of communication
The policyholder or the nominees need to establish communication with the company and start the claim process with any of these modes such as a letter, fax, and email.
Step 2: Submission of required documents
Before settling a claim, PNB MetLife requires the claimant to provide some supporting documents. The documents required varies depending on the type of claim being made. Here is a list of documents required:
If the person assured passes away, here are the documents that should be submitted:
If the person assured dies due to an accident within the period mentioned in the insurance policy, the following documents need to be submitted:
These are the documents that should be submitted if the person assured dies due to a critical illness:
If the claimant is requesting for a waiver of premiums, the following documents should be submitted:
MetLife offers Met Healthcare, a specialised treatment facility for policyholders who specifically opt for it. Documents required for claims under this include:
A new ad campaign has been launched by PNB MetLife to promote greater awareness about the need of life insurance. This digital campaign drives home the point that a life insurance is a need for every consumer to safeguard the future of their family. The campaign has been titled as #MakeTime and the video is available on Youtube, while being simultaneously promoted via the various social media channels of PNB MetLife.
The ad film, whose main theme is ‘protection’, has been created by Anaiah Films. The ad takes a humorous route to depict a family’s preparations for a bleak financial future in absence of life insurance after the death of the family patriarch.
The ad has been conceptualised and carried out by the digital agency of PNB MetLife called ‘Social Kinnect’. It depicts a Mr. Sharma holding a prayer meeting in memory of his late musician father. Without giving away the punchline, the ad tries to urge people to “Make Time” to protect the future of their families by highlighting the importance of financial planning.
The ad especially markets the PNB MetLife’s ‘MetLife Mera Term Plan’. With this ad campaign, PNB MetLife wishes to change the prevalent Indian mindset that insurance needs to be an investment, not just a safety tool in case of unfortunate circumstances.
16th May 2017