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Pnb Metlife Insurance

Having started its operation in 2001, PNB MetLife has been one of the fastest growing insurance companies in the country with offices in over 150+ locations. The firm is a joint venture between Metlife International Holdings LLC (MIHL), Punjab National Bank (PNB), and Jammu and Kashmir National Bank among others. MetLife serves its customers in over 7000 locations through its partnerships with Punjab National Bank, Jammu and Kashmir Bank, and Karnataka Bank across the nation.

Products and Services offered by PNB MetLife

PNB MetLife has a massive portfolio of insurance products which are divided 9 different categories. Below is a list of all the products offered by the company:

PNB MetLife Protection Plans:

Protection plans are also known as term plans, which offer insurance coverage for a time period specified in the policy. Here’s a list of all the protection plans offered by MetLife:

  • MetLife Mera Term Plan
  • MetLife Family Income Protector Plus

PNB MetLife Health Plans:

Health plans are those insurance plans which help individuals to take care of their healthcare related expenses. Below are the health plans offered by MetLife:

  • MetLife Major Illness Premium Back Cover
  • MetLife Critical Illness Rider
  • MetLife Accidental Disability Benefit Rider
  • MetLife Accidental Death Benefit Rider Plus

PNB MetLife Child Plans:

Child plans are those insurance plans which help take care of any future needs related to a child including their education and marriage. Plans under this category are as follows:

  • MetLife Money Back Plan
  • MetLife Bhavishya Plus
  • MetLife Smart Platinum
  • MetLife Easy Super
  • MetLife College Plan
  • MetLife Smart Child

PNB MetLife Savings Plans:

Savings plans are those which help individuals save while also offering a base insurance coverage to a policyholder and their family. Here are the plans sold under this category:

  • MetLife Money Back Plan
  • MetLife Bachat Yojana
  • MetLife Guaranteed Savings Plan
  • MetLife Guaranteed Income Plan
  • MetLife Bhavishya Plus
  • MetLife Endowment Savings Plan Plus
  • MetLife Endowment Savings Plan

PNB MetLife Rural Plans:

Rural plans are those plans which are available for the rural populace and are designed to cater to meet their needs and requirements. Here are all of the rural plans listed for you:

  • MetLife Bachat Yojana
  • MetLife Grameen Ashray
  • MetLife Bhavishya Plus

PNB MetLife Wealth Plans:

MetLife also offers plenty of wealth plans wherein, upon choosing, policyholders get to invest a in mutual funds on a timely basis. Plans under this category are as follows:

  • MetLife Mera Wealth Plan
  • MetLife Smart Platinum
  • MetLife Easy Super
  • MetLife Smart One

PNB MetLife Retirement Plans:

MetLife has a massive roster of retirement plans individuals can invest in. These include:

  • MetLife Dhan Samriddhi Plan
  • MetLife Retirement Savings Plan
  • MetLife Immediate Annuity Plan
  • MetLife Monthly Income Plan - 10 Pay
  • MetLife Easy Super
  • MetLife Money Back Plan
  • MetLife Bachat Yojana
  • MetLife Mera Wealth Plan
  • MetLife Smart Platinum

PNB MetLife Group Plans:

MetLife also has a few group plans which cater to specific requirements of large and small corporations. These plans are as follows:

  • MetLife Unit Linked Employee Benefit Plan
  • MetLife Traditional Employee Benefits Plan
  • MetLife Superannuation
  • MetLife Loan and Life Suraksha
  • MetLife Group Term Life Plus
  • MetLife Complete Care Plus

Note: Some of the plans listed above may appear under multiple categories. This is because these plans offer dual benefits and so are an effective part of all categories they are listed under.

Company Location - Where you can find MetLife Offices?

PNB MetLife has its offices in over 150 locations in the country. Below is a tabular column that lists out all the key branches in the country and their contact information.

State Branch Customer Care Number
Andhra Pradesh Elluru 1800-425-6969 08812-644035/36/37
Guntur 1800-425-6969 0863-6450120
Kakinada 1800-425-6969 0884-6450519
Kurnool 1800-425-6969 08518-645923
Rajamundry 1800-425-6969 0883-6572022
Tirupati 1800-425-6969 0877-6453011
Vijayawada 1800-425-6969 0866-6603000
Vizag 1800-425-6969 0891-6603200
Assam Guwahati 1800-425-6969 0361-2348837
Jorhat 1800-425-6969 9181140103
Silchar 1800-425-6969 03842-212444
Bihar Chhapra 1800-425-6969 06152-242189
Gaya 1800-425-6969 0631-2222360
Patna 1800-425-6969 0612-2501849
Chandigarh Chandigarh 1800-425-6969 0172-4900500
Chhattisgarh Raipur 1800-425-6969 0172-4900500
Goa Panjim 1800-425-6969
Gujarat Ahmedabad 1800-425-6969 079-69000290/079-69000291
  Gandhinagar 1800-425-6969 079-65720168
Karnataka Bangalore 1800-425-6969
  Mysuru 1800-425-6969 0821-6450222
Kerala Kochi 1800-425-6969 0484-6500174
  Trivandrum 1800-425-6969 0484-6500174
Madhya Pradesh Indore 1800-425-6969 0731-2545848
  Bhopal 1800-425-6969 0755-6500115
Maharashtra Mumbai - Ghatkopar 1800-425-6969 022-69001477
  Mumbai - Goregaon West 1800-425-6969 022-41790000
  Mumbai - Lower Parel 1800-425-6969 022-66630900
  Pune 1800-425-6969 020-66812727
Delhi New Delhi- Janakpuri 1800-425-6969 011-64730127
New Delhi - KarolBagh 1800-425-6969 011-69400115
New Delhi - Nehru Place 1800-425-6969 011-69400101
New Delhi - Rohini 1800-425-6969 9213021215/6
New Delhi- Vishwas Nagar 1800-425-6969 011-64501900
Haryana Gurgaon - Sector 15 1800-425-6969 011-64501900
  Sector -47 1800-425-6969 0124-4179000

Awards Won by PNB MetLife:

As a company PNB MetLife has won plenty of awards in both Indian and international levels. Below is a list of some of the awards the company has won so far.

  • Working Mother and AVTAR 100 Best Company For Women Award 2016
  • Best Education Training Campaigns and Programs Award at Asia Training and Development Excellence Awards 2016
  • Celent’s Model Insurer Asia Award 2016
  • Excellence in Growth Awards at indian Insurance Awards 2012

PNB MetLife - Board of Directors and Shareholding Pattern:

PNB MetLife has plenty of experienced professionals who form the crux of the company’s management. Here’s a list of all the key members from the upper echelons of the company.

  • Tarun Chugh - Managing Director and Chief Executive Officer
  • Niraj Shah - Chief Financial Officer
  • Sanjay Kumar - Chief Investment Officer
  • Sarang Cheema - Chief Compliance Officer
  • Anjan Bhattacharya - Chief Risk Officer
  • Vijay Nene - Chief Operations Officer
  • Abhishek Rathi - Chief Marketing Officer
  • Rashmi Sharma - Company Secretary

Below is the Shareholding Pattern of the Company:

Shareholders Percentage of share held
Punjab National Bank 30%
MetLife 26%
Jammu and Kashmir Bank 5%
M Pallonji and Co. 18%
ElPro International 21%

Claim Settlement Ratio:

As data suggests, PNB MetLife has a decent claim settlement ratio. Here is a table that lists out the number of claims the company has settled during the 2014-15 financial year:

Claims received Claims settled % of claims settled Average time taken
2,466 2290 92.86% 15 days

Trend of PNB MetLife claim settlement for from 2009 to 2015

Year 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15
Claim settlement % 83% 85% 81% 84% 90% 93%

How to Settle a Life Insurance Claim with PNB MetLife?

PNB MetLife follows three simple steps to settle claims made by its policyholders. These three steps are as follows:

Step 1: Modes of communication

The policyholder or the nominees need to establish communication with the company and start the claim process with any of these modes such as a letter, fax, and email.

Step 2: Submission of required documents

Before settling a claim, PNB MetLife requires the claimant to provide some supporting documents. The documents required varies depending on the type of claim being made. Here is a list of documents required:

  • For Death:

If the person assured passes away, here are the documents that should be submitted:

    • Death certificate
    • Original policy document/ Indemnity bond in case the policy document is lost
    • Statement from the family physician
    • Statement from the last attending physician
    • Claimant’s statements
    • ID proof and address proof of the claimant
    • Cancelled passbook or cheque leaf of the claimant
  • For accidental death:

If the person assured dies due to an accident within the period mentioned in the insurance policy, the following documents need to be submitted:

    • Death certificate
    • Original policy document/ Indemnity bond in case the policy document is lost
    • Statement from the family physician
    • Statement from the last attending physician
    • Claimant’s statements
    • ID proof and address proof of the claimant
    • Cancelled passbook or cheque leaf of the claimant
    • Copy of FIR/Panchnama/Inquest report
    • Copy of postmortem report
    • Copy of newspaper report, if there is any
  • Critical Illness:

These are the documents that should be submitted if the person assured dies due to a critical illness:

    • Claimant’s statement
    • Summary of discharge by the hospital and copies of other hospital records
    • Statement from the last attending physician
    • Original policy document
    • Cancelled passbook or cheque leaf of the person assured
  • For Waiver of Premium:

If the claimant is requesting for a waiver of premiums, the following documents should be submitted:

  • Claimant’s statement
  • Statement from the last attending physician
  • Original policy document
  • Copies of treatment and diagnosis reports
  • Disability report attested by a civil surgeon or any competent authority
  • Certificate mentioning the current health situation
  • FIR attested by the SHO of the nearest police station
  • Cancelled passbook or cheque leaf of the person assured
  • For Met Healthcare:

MetLife offers Met Healthcare, a specialised treatment facility for policyholders who specifically opt for it. Documents required for claims under this include:

  • Certificate from the hospital
  • Cash benefit claim form from the hospital
  • Admission notes provided by the hospital
  • Discharge summary
  • Bills of all the cash paid
  • Cancelled passbook or cheque leaf of the person assured

News about Pnb Metlife Insurance

  • #MakeTime - New insurance awareness campaign by PNB MetLife

    A new ad campaign has been launched by PNB MetLife to promote greater awareness about the need of life insurance. This digital campaign drives home the point that a life insurance is a need for every consumer to safeguard the future of their family. The campaign has been titled as #MakeTime and the video is available on Youtube, while being simultaneously promoted via the various social media channels of PNB MetLife.

    The ad film, whose main theme is ‘protection’, has been created by Anaiah Films. The ad takes a humorous route to depict a family’s preparations for a bleak financial future in absence of life insurance after the death of the family patriarch.

    The ad has been conceptualised and carried out by the digital agency of PNB MetLife called ‘Social Kinnect’. It depicts a Mr. Sharma holding a prayer meeting in memory of his late musician father. Without giving away the punchline, the ad tries to urge people to “Make Time” to protect the future of their families by highlighting the importance of financial planning.

    The ad especially markets the PNB MetLife’s ‘MetLife Mera Term Plan’. With this ad campaign, PNB MetLife wishes to change the prevalent Indian mindset that insurance needs to be an investment, not just a safety tool in case of unfortunate circumstances.

    16th May 2017