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  • Pnb Metlife Insurance

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    Having started its operation in 2001, PNB MetLife has been one of the fastest growing insurance companies in the country with offices in over 150+ locations. The firm is a joint venture between Metlife International Holdings LLC (MIHL), Punjab National Bank (PNB), and Jammu and Kashmir National Bank among others. MetLife serves its customers in over 7000 locations through its partnerships with Punjab National Bank, Jammu and Kashmir Bank, and Karnataka Bank across the nation.

    Highlights of PNB Met Life Insurance Updated on 21 Oct 2018

    Percentage of Grievances Solved 98.41%
    Claim Settlement Ratio 87.14%
    Group Death Claims 96.79%
    Percentage of Claims Rejected 2.38%
    Solvency Ratio 2.03 (for the quarter ended March 2017)

    Products and Services offered by PNB MetLife

    PNB MetLife has a massive portfolio of insurance products which are divided 9 different categories. Below is a list of all the products offered by the company:

    Protection Plans Health Plans Child Plans Savings Plans Rural Plans Wealth Plans Retirement Plans Group Plans
    MetLife Mera Term Plan MetLife Major Illness Premium Back Cover MetLife Money Back Plan MetLife Money Back Plan MetLife Bachat Yojana MetLife Mera Wealth Plan MetLife Dhan Samriddhi Plan MetLife Unit Linked Employee Benefit Plan
    MetLife Family Income Protector Plus MetLife Critical Illness Rider MetLife Bhavishya Plus MetLife Bachat Yojana MetLife Grameen Ashray MetLife Smart Platinum MetLife Retirement Savings Plan MetLife Traditional Employee Benefits Plan
      MetLife Accidental Disability Benefit Rider MetLife Smart Platinum MetLife Guaranteed Savings Plan MetLife Bhavishya Plus MetLife Easy Super MetLife Immediate Annuity Plan MetLife Superannuation
      MetLife Accidental Death Benefit Rider Plus MetLife Easy Super MetLife Guaranteed Income Plan   MetLife Smart One MetLife Monthly Income Plan - 10 Pay MetLife Loan and Life Suraksha
        MetLife College Plan MetLife Bhavishya Plus     MetLife Easy Super MetLife Group Term Life Plus
        MetLife Smart Child MetLife Endowment Savings Plan Plus     MetLife Money Back Plan MetLife Complete Care Plus
          MetLife Endowment Savings Plan     MetLife Bachat Yojana  
                MetLife Mera Wealth Plan  
                MetLife Smart Platinum  

     

    PNB MetLife Protection Plans:

    Protection plans are also known as term plans, which offer insurance coverage for a time period specified in the policy. Here’s a list of all the protection plans offered by MetLife:

    • MetLife Mera Term Plan
    • MetLife Family Income Protector Plus

    PNB MetLife Health Plans:

    Health plans are those insurance plans which help individuals to take care of their healthcare related expenses. Below are the health plans offered by MetLife:

    • MetLife Major Illness Premium Back Cover
    • MetLife Critical Illness Rider
    • MetLife Accidental Disability Benefit Rider
    • MetLife Accidental Death Benefit Rider Plus

    PNB MetLife Child Plans:

    Child plans are those insurance plans which help take care of any future needs related to a child including their education and marriage. Plans under this category are as follows:

    • MetLife Money Back Plan
    • MetLife Bhavishya Plus
    • MetLife Smart Platinum
    • MetLife Easy Super
    • MetLife College Plan
    • MetLife Smart Child

    PNB MetLife Savings Plans:

    Savings plans are those which help individuals save while also offering a base insurance coverage to a policyholder and their family. Here are the plans sold under this category:

    • MetLife Money Back Plan
    • MetLife Bachat Yojana
    • MetLife Guaranteed Savings Plan
    • MetLife Guaranteed Income Plan
    • MetLife Bhavishya Plus
    • MetLife Endowment Savings Plan Plus
    • MetLife Endowment Savings Plan

    PNB MetLife Rural Plans:

    Rural plans are those plans which are available for the rural populace and are designed to cater to meet their needs and requirements. Here are all of the rural plans listed for you:

    • MetLife Bachat Yojana
    • MetLife Grameen Ashray
    • MetLife Bhavishya Plus

    PNB MetLife Wealth Plans:

    MetLife also offers plenty of wealth plans wherein, upon choosing, policyholders get to invest a in mutual funds on a timely basis. Plans under this category are as follows:

    • MetLife Mera Wealth Plan
    • MetLife Smart Platinum
    • MetLife Smart One

    PNB MetLife Retirement Plans:

    MetLife has a massive roster of retirement plans individuals can invest in. These include:

    • MetLife Dhan Samriddhi Plan
    • MetLife Retirement Savings Plan
    • MetLife Immediate Annuity Plan
    • MetLife Monthly Income Plan - 10 Pay
    • MetLife Easy Super
    • MetLife Money Back Plan
    • MetLife Bachat Yojana
    • MetLife Mera Wealth Plan
    • MetLife Smart Platinum

    PNB MetLife Group Plans:

    MetLife also has a few group plans which cater to specific requirements of large and small corporations. These plans are as follows:

    • MetLife Unit Linked Employee Benefit Plan
    • MetLife Traditional Employee Benefits Plan
    • MetLife Superannuation
    • MetLife Loan and Life Suraksha
    • MetLife Group Term Life Plus
    • MetLife Complete Care Plus

    Note: Some of the plans listed above may appear under multiple categories. This is because these plans offer dual benefits and so are an effective part of all categories they are listed under.

    Company Location - Where you can find MetLife Offices?

    PNB MetLife has its offices in over 150 locations in the country. Below is a tabular column that lists out all the key branches in the country and their contact information.

    State Branch Customer Care Number
    Andhra Pradesh Elluru 1800-425-6969 08812-644035/36/37
    Guntur 1800-425-6969 0863-6450120
    Kakinada 1800-425-6969 0884-6450519
    Kurnool 1800-425-6969 08518-645923
    Rajamundry 1800-425-6969 0883-6572022
    Tirupati 1800-425-6969 0877-6453011
    Vijayawada 1800-425-6969 0866-6603000
    Vizag 1800-425-6969 0891-6603200
    Assam Guwahati 1800-425-6969 0361-2348837
    Jorhat 1800-425-6969 9181140103
    Silchar 1800-425-6969 03842-212444
    Bihar Chhapra 1800-425-6969 06152-242189
    Gaya 1800-425-6969 0631-2222360
    Patna 1800-425-6969 0612-2501849
    Chandigarh Chandigarh 1800-425-6969 0172-4900500
    Chhattisgarh Raipur 1800-425-6969 0172-4900500
    Goa Panjim 1800-425-6969
    Gujarat Ahmedabad 1800-425-6969 079-69000290/079-69000291
      Gandhinagar 1800-425-6969 079-65720168
    Karnataka Bangalore 1800-425-6969
      Mysuru 1800-425-6969 0821-6450222
    Kerala Kochi 1800-425-6969 0484-6500174
      Trivandrum 1800-425-6969 0484-6500174
    Madhya Pradesh Indore 1800-425-6969 0731-2545848
      Bhopal 1800-425-6969 0755-6500115
    Maharashtra Mumbai - Ghatkopar 1800-425-6969 022-69001477
      Mumbai - Goregaon West 1800-425-6969 022-41790000
      Mumbai - Lower Parel 1800-425-6969 022-66630900
      Pune 1800-425-6969 020-66812727
    Delhi New Delhi- Janakpuri 1800-425-6969 011-64730127
    New Delhi - KarolBagh 1800-425-6969 011-69400115
    New Delhi - Nehru Place 1800-425-6969 011-69400101
    New Delhi - Rohini 1800-425-6969 9213021215/6
    New Delhi- Vishwas Nagar 1800-425-6969 011-64501900
    Haryana Gurgaon - Sector 15 1800-425-6969 011-64501900
      Sector -47 1800-425-6969 0124-4179000

    Awards Won by PNB MetLife:

    As a company PNB MetLife has won plenty of awards in both Indian and international levels. Below is a list of some of the awards the company has won so far.

    • Working Mother and AVTAR 100 Best Company For Women Award 2016
    • Best Education Training Campaigns and Programs Award at Asia Training and Development Excellence Awards 2016
    • Celent’s Model Insurer Asia Award 2016
    • Excellence in Growth Awards at indian Insurance Awards 2012

    PNB MetLife - Board of Directors and Shareholding Pattern:

    PNB MetLife has plenty of experienced professionals who form the crux of the company’s management. Here’s a list of all the key members from the upper echelons of the company.

    • Tarun Chugh - Managing Director and Chief Executive Officer
    • Niraj Shah - Chief Financial Officer
    • Sanjay Kumar - Chief Investment Officer
    • Sarang Cheema - Chief Compliance Officer
    • Anjan Bhattacharya - Chief Risk Officer
    • Vijay Nene - Chief Operations Officer
    • Abhishek Rathi - Chief Marketing Officer
    • Rashmi Sharma - Company Secretary

    Below is the Shareholding Pattern of the Company:

    Shareholders Percentage of share held
    Punjab National Bank 30%
    MetLife 26%
    Jammu and Kashmir Bank 5%
    M Pallonji and Co. 18%
    ElPro International 21%

    Claim Settlement Ratio

    As data suggests, PNB MetLife has a decent claim settlement ratio. Here is a table that lists out the number of claims the company has settled during the 2016-17 financial year:

    Claims received Claims settled % of claims settled Average time taken
    3,879 3,380 87.14% 15 days

    Trend of PNB MetLife claim settlement for from 2009 to 2017

    Year 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17
    Claim settlement % 83% 85% 81% 84% 90% 93% 85% 87%

    How to Settle a Life Insurance Claim with PNB MetLife?

    PNB MetLife follows three simple steps to settle claims made by its policyholders. These three steps are as follows:

    Step 1: Modes of communication

    The policyholder or the nominees need to establish communication with the company and start the claim process with any of these modes such as a letter, fax, and email.

    Step 2: Submission of required documents

    Before settling a claim, PNB MetLife requires the claimant to provide some supporting documents. The documents required varies depending on the type of claim being made. Here is a list of documents required:

    • For Death:

    If the person assured passes away, here are the documents that should be submitted:

      • Death certificate
      • Original policy document/ Indemnity bond in case the policy document is lost
      • Statement from the family physician
      • Statement from the last attending physician
      • Claimant’s statements
      • ID proof and address proof of the claimant
      • Cancelled passbook or cheque leaf of the claimant
    • For accidental death:

    If the person assured dies due to an accident within the period mentioned in the insurance policy, the following documents need to be submitted:

      • Death certificate
      • Original policy document/ Indemnity bond in case the policy document is lost
      • Statement from the family physician
      • Statement from the last attending physician
      • Claimant’s statements
      • ID proof and address proof of the claimant
      • Cancelled passbook or cheque leaf of the claimant
      • Copy of FIR/Panchnama/Inquest report
      • Copy of postmortem report
      • Copy of newspaper report, if there is any
    • Critical Illness:

    These are the documents that should be submitted if the person assured dies due to a critical illness:

      • Claimant’s statement
      • Summary of discharge by the hospital and copies of other hospital records
      • Statement from the last attending physician
      • Original policy document
      • Cancelled passbook or cheque leaf of the person assured
    • For Waiver of Premium:

    If the claimant is requesting for a waiver of premiums, the following documents should be submitted:

    • Claimant’s statement
    • Statement from the last attending physician
    • Original policy document
    • Copies of treatment and diagnosis reports
    • Disability report attested by a civil surgeon or any competent authority
    • Certificate mentioning the current health situation
    • FIR attested by the SHO of the nearest police station
    • Cancelled passbook or cheque leaf of the person assured
    • For Met Healthcare:

    MetLife offers Met Healthcare, a specialised treatment facility for policyholders who specifically opt for it. Documents required for claims under this include:

    • Certificate from the hospital
    • Cash benefit claim form from the hospital
    • Admission notes provided by the hospital
    • Discharge summary
    • Bills of all the cash paid
    • Cancelled passbook or cheque leaf of the person assured

    News about Pnb Metlife Insurance

    • #MakeTime - New insurance awareness campaign by PNB MetLife

      A new ad campaign has been launched by PNB MetLife to promote greater awareness about the need of life insurance. This digital campaign drives home the point that a life insurance is a need for every consumer to safeguard the future of their family. The campaign has been titled as #MakeTime and the video is available on Youtube, while being simultaneously promoted via the various social media channels of PNB MetLife.

      The ad film, whose main theme is ‘protection’, has been created by Anaiah Films. The ad takes a humorous route to depict a family’s preparations for a bleak financial future in absence of life insurance after the death of the family patriarch.

      The ad has been conceptualised and carried out by the digital agency of PNB MetLife called ‘Social Kinnect’. It depicts a Mr. Sharma holding a prayer meeting in memory of his late musician father. Without giving away the punchline, the ad tries to urge people to “Make Time” to protect the future of their families by highlighting the importance of financial planning.

      The ad especially markets the PNB MetLife’s ‘MetLife Mera Term Plan’. With this ad campaign, PNB MetLife wishes to change the prevalent Indian mindset that insurance needs to be an investment, not just a safety tool in case of unfortunate circumstances.

      16 May 2017

    PNB MetLife Insurance Reviews

    • PNB Metlife Life Insurance
      "Recommendable policy for everyone"
      0.5 5.0/5 "Blown Away!"
      The PNB met life policy premium is low and the cheapest one which i can get from the market. Because of the 95% and above the claim ratio i have chosen this policy. I pay the premium of Rs. 7500 approximately. I used to pay the premium through Internet. Overall, I'm satisfied with the policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 23, 2018
    • PNB Metlife Life Insurance
      "GOOD POLICY"
      0.5 3.0/5 "Satisfactory"
      The life insurance policy with PNB METLIFE INDIA INSURANCE has been done by my bank where they provided the maturity of 10-15years but the premium 30-32k i pay on yearly basis for 5 years. It gives the coverage of life after the premium period.
      Was this review helpful? 0
      , srinagar
      Reviewed on Sep 07, 2018
    • PNB Metlife Life Insurance
      "Very good policy"
      0.5 5.0/5 "Blown Away!"
      I have a Term Insurance policy from PNB MetLife, I have chosen this policy based on the plan benefits they offered as well as the policy coverage. I am very satisfied with the policy, it covers accidental disability cover and critical illness. My total premium is around Rs. 1,344 and sum assured to me is around Rs. 75,00,000.
      Was this review helpful? 0
      , patna
      Reviewed on Apr 09, 2018
    • PNB Metlife Life Insurance
      "Documentation process should be simpler"
      0.5 4.0/5 "Great!"
      I took term insurance from PNB Metlife, but I didn't receive the documents from their end. I spoke with their customer care, they asked me to go to the bank its not upto the mark. However the policy cost is very lower than other insurance, I do get some money back benefits. I took MetLife Mera Term Plan-Full Lump Sum Payout + Accidental Disability Benefit for the monthly premium around Rs.542, for the sum assured of 10 lakhs.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 13, 2018
    • PNB Metlife Life Insurance
      "Overall good "
      0.5 3.5/5 "Pretty good"
      PNB Met Life was good in the process and services. I have taken my term insurance from them. It is a MetLife Mera Term Plan where there is a Full Lump Sum Payout + Accidental Death Benefit + Accidental Disability Benefit + Critical Illness Rider, which is 10000000 + 2276000 + 2209000 + 500000. The tenure is for 40 years.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Mar 07, 2018
    • PNB Metlife Life Insurance
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have taken a MetLife Mera Term Plan - Full Lump Sum Payout + Accidental Disability Benefit + Critical Illness Rider plan. It has a sum assured of 10000000 + 9500000 + 500000. PNB Met Life insurance is good overall. The premium is okay but as of until and unless it is used by my nominee. the benefits would be known. As of now the policy seems good. Tenure is for 34 years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 07, 2018
    • PNB Metlife Life Insurance
      "Very good"
      0.5 5.0/5 "Blown Away!"
      6000 rs per year, 10 years. I have a life insurance policy from PNB MetLife. I am happy with the policy, the plan benefits and the policy coverage is satisfactory. The payment options are also auto debited from my account so it is not an hassle. Overall I am happy with the policy, my final premium would be somewhere around Rs. 6,000 per year for around 10 years.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Mar 05, 2018
    • PNB Metlife Life Insurance
      "Insufficient services"
      0.5 2.0/5 "Expected more"
      I have taken a life insurance policy from PNB Metlife. Only issue that I faced with this policy is that the add on beneficiary cannot be added. I called the customer service a couple of times but the issue cannot be resolved. Other than that policy is fine. My total premium is around Rs. 3,643 and sum assured to me is around Rs. 30,00,000.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 24, 2018
    • PNB Metlife Life Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have taken a life insurance policy from Pnb Metlife. My total premium is around Rs. 10,000 and sum assured to me is around Rs. 80,00,000. It is for the period of 30 years, I am satisfied with the policy coverage, and they have given me good payment options as well.
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 23, 2018
    • PNB Metlife Life Insurance
      "Very good"
      0.5 4.0/5 "Great!"
      I have a life insurance policy from Pnb Metlife.The policy is good, but I faced lot of trouble with their customer service in terms of receiving my hard copy and soft copy. They troubled me a lot. Their policy includes the sum assured Rs of around Rs. 60,00,000 for the tenure of 52 years and total premium is around Rs. 546.
      Was this review helpful? 0
      , warangal
      Reviewed on Feb 05, 2018
    • PNB Metlife Life Insurance
      "Looking for better service"
      0.5 4.0/5 "Great!"
      When I applied for the term insurance with PNB met life, I got an issue with the name, I told them to correct my name and ask them to resend the documents but they didn't revert back. They should provide proactive service to the customer. In term of policy benefits they are good, my premium amount was around Rs. 397 for the term of 30 years. I have taken sum assured value of Rs.50 lakhs for my family with tax benefits and financial security features for unseen events.
      Was this review helpful? 0
      , jodhpur
      Reviewed on Feb 01, 2018
    • PNB Metlife Life Insurance
      "Good"
      0.5 4.0/5 "Great!"
      I have taken a life insurance policy from Pnb metlife through online portal. The benefits are good on the policy and after the maturity I will be getting good sum assured. I paid my premium through cheque. Over all I am happy with the Policy coverage.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 30, 2018
    • PNB Metlife Life Insurance
      "Good features"
      0.5 4.0/5 "Great!"
      PNB Met life India insurance was quick in the process. I have taken a term insurance and I am happy with the features. The best feature is they have a add on where critical illness is covered and my premium is worth paying for the benefits. The sum assured is also to my satisfaction.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 02, 2018
    • PNB Metlife Life Insurance
      "Good policy to hold"
      0.5 4.0/5 "Great!"
      When I was doing a search for 1 crore sum assured term insurance policy I found this policy with PNB Met Life and I had chosen this after reading the terms and conditions of the policy. When the staff spoke with me from PNB Met Life they said that I have to pay Rs. 5300 as premium but they asked me to do a health check up in one of their registered medical center, after examining they confirmed that my sugar level is 129 so I need to pay Rs. 5800 as premium for this policy. But when I checked it later, Sugar level was normal and that was my only concern here. Besides that, I dont have any issues as it is a good policy also it provides coverage for both accidental and disability too.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 02, 2018
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