It is natural for a machine like car to have flat tyres, battery problem or any sort of mechanical problem, it can cause a disturbance in your journey. And if it has happened in the middle of nowhere, then getting a help or a mechanic to repair is just too difficult. But if you have this cover or you are familiar with roadside assistance, here is all you have to know.
Roadside assistance service is available as a part of the basic comprehensive policy by some insurers while others offer it as an optional or add-on cover along with the basic policy. The insurance company will offer emergency services immediately on intimation in situations like puncture, battery leakage, towing service, empty fuel tank, etc.
It covers the following:
If you are traveling somewhere out of the city and suddenly the car encounters a problem, then call the insurer immediately to avail the assistance. The insurer will have networks with various garages or have outlets of its own in many locations to tackle such situations. On intimation the insurer will send help immediately of what you request of from the above.
Roadside assistance is an essential cover that every car owner has to buy to get immediate help from insurer in emergency situations. If it is available with the comprehensive policy then there is no need to buy it separately, else you should consider buying it as a standalone policy. Getting your car serviced regularly and getting it checked by the dealer before going on long trips would be advisable to avoid such breakdowns.