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Royal Sundaram Health Insurance

Car Insurance
  • Premiums as low as Rs.5 Lakhs
  • 10,000+ hospitals for cashless treatment
  • Get plans with no limit on room rent

Royal Sundaram General Insurance Co. Limited is a well-reputed insurance company that has been providing insurance-related services since its establishment in 2000. The company is a subsidiary of Sundaram Finance.

Features & Benefits of Royal Sundaram Health Insurance

  • Certified for claim settlement: Royal Sundaram has been providing best in class services when it comes to claim settlement. The company has received ISO 9001-2008 certification for ‘effective customer service delivery’ in claims.
  • Intelligent claim management system: Royal Sundaram has developed an ‘intelligent claim management system that won the ‘Celent Model Insurer Asia Award’ in 2013 for increasing customer satisfaction.
  • Easy online purchase: All Royal Sundaram health insurance products can be purchased online at the click of a button without any hassles. Plans can be purchased without documentation in a matter of minutes.

Plans provided by Royal Sundaram Health Insurance

Plan Name Plan Basis(individual, family, etc) Sum Insured (Min and Max) Policy Term
Lifeline Classic Individual and Family Min: Rs.2 lakh Max: Rs.4 lakh 1 or more years
Lifeline Supreme Individual and Family Min: Rs.5 lakh Max: Rs.50 lakh 1 or more years
Lifeline Elite Individual and Family Min: Rs.25 lakh Max: Rs.150 lakh 1 or more years

*Premiums may vary depending upon factors like age, location, term of the plan and prevailing taxes/GST.

Lifeline Classic

The Lifeline Classic is a health insurance policy provides extensive coverage for both individuals and families.

Unique Features of Lifeline Classic

  • Flexible sum insured options
  • Coverage for inpatient hospitalization, pre, and post-hospitalization, day care expenses, ambulance cover, organ donor, domiciliary expenses
  • Cover for alternative treatments at government hospitals
  • Vaccination cover for animal bite
  • Health check-up, tax benefit applicable
  • Wellness and preventive health care benefits

Plan Details

Policy term 1 or more years
Entry Age Above 18 years. No maximum age
Plan Basis Individual and Family
Sum Insured Range Min: Rs.2 lakh Max: Rs.4 lakh
Premium Depends on age, sum insured, etc
Medical Screening Must for those above 45 years
Co-Payment As mentioned in the policy document
Waiting Period 30 days for general claims, 90 days critical illnesses, 48 months for pre-existing diseases
No Claim Bonus Yes

Lifeline Supreme

The Lifeline Supreme is a comprehensive health insurance policy that comes with a wide range of benefits such as annual health check-up, etc.

Unique Features of Lifeline Supreme

  • Extra health benefits
  • Coverage for critical illnesses, second opinion for such ailments
  • This also covered hospitalization, pre, and post-hospitalization, day care expenses, ambulance cover, organ donation, domiciliary expenses
  • Reloading of sum insured
  • Coverage for alternative treatments, vaccination for animal bite
  • Domestic evacuation cover
  • Wellness and health benefits

Plan Details

Policy term 1 or more years
Entry Age Above 18 years. No maximum age
Plan Basis Individual and Family
Sum Insured Range Min: Rs.5 lakh Max: Rs.50 lakh
Premium Depends on age, sum insured, etc
Medical Screening Must for those above 45 years
Co-Payment As mentioned in the policy document
Waiting Period 30 days for general claims, 90 days critical illnesses, 48 months for pre-existing diseases
No Claim Bonus Yes

Lifeline Elite

The Lifeline Elite health insurance policy comes with a higher sum insured option and provides extensive coverage.

Unique Features of Lifeline Elite

  • Worldwide cover, maternity, and newborn cover
  • Annual health check-up
  • Critical illnesses covered, other serious health ailments, accidents also taken care of
  • Hospitalization, pre and post-hospitalization expenses
  • OPD benefit, reloading of sum insured
  • Vaccination for animal bites
  • Alternative treatments
  • Domestic evacuation cover
  • Wellness and health benefits
  • Second opinion for critical ailments

Plan Details

Policy term 1 or more years
Entry Age Above 18 years. No maximum age
Plan Basis Individual and Family
Sum Insured Range Min: Rs.25 lakh Max: Rs.150 lakh
Premium Depends on age, sum insured, etc
Medical Screening Must for those above 45 years
Co-Payment As mentioned in the policy document
Waiting Period 30 days for general claims, 90 days critical illnesses, 48 months for pre-existing diseases
No Claim Bonus Yes

Checklist before Buying Royal Sundaram Health Insurance

  • Finalize the coverage and sum insured amount
  • Finalize the type of plan
  • Take a look at the exclusions
  • Opt for add-on options
  • Read the policy document thoroughly
  • Keep all documents ready

Documents Required for Purchasing Royal Sundaram Health Insurance

  • Id proof
  • Address proof
  • Medical reports, if asked

Reasons to choose Royal Sundaram Health Insurance

Hassle- free claim settlement
Online renewal
Cashless claim networks

Incurred Claim Ratio of Royal Sundaram Health Insurance

The incurred claim ratio refers to the total number of claims that are settled by the insurance company in a particular year. This number is usually calculated using a formula and is given out as a percentage.

Year Incurred Claim Ratio
2015-16 58.57%

Extra Benefits from Royal Sundaram Health Insurance

Grievance Redressal Royal Sundaram has a grievance redressal mechanism through which customers can lodge complaints and resolve their issues.
Customer Support The customer support team is well equipped to deal with any queries related to purchase, renewal, claims, reimbursements, etc

Royal Sundaram Network Hospitals for Cashless Treatment

Royal Sundaram has more than 3000 cashless network hospitals across the country where customers can avail direct healthcare services without any hassles. To locate the nearest empanelled hospital, log on to their website and click on the ‘Cashless Hospitals’ option.

Royal Sundaram Health Insurance Claims procedure

Cashless claim:

  • Inform the insurance provider immediately
  • Seek prior approval, provide health card
  • Bills will be paid by the insurance company directly to the network hospital

Reimbursement claim:

  • Fill claim form
  • Bills, invoices, and discharge summary should be kept ready
  • Submit the relevant documents along with the claim form
  • Reimbursements will be made within 7 working days

Terms and Conditions of the Insurer

  • The insurance provider has the right to withdraw the policy at any point of time if any information provided by the policyholder is untrue, misrepresented or concealed.
  • Incomplete claim forms will not be processed
  • All claim should be made within the stipulated time period mentioned in the policy
  • Claims cannot be made for any exclusions