• Shriram Life Insurance Customer Care

    Life Insurance
    • Reduce taxable income by up to Rs. 1,50,000 deduction under section 80C**
    • Convenient payment options - annual, half-yearly, quarterly or monthly premium payments
    • Do more with plans that offer pure protection, retirement planning and investment options

    Shriram Life Insurance is a subsidiary of Shriram Group and was launched in 2006. The insurance company since then has gone on to become one of the most trusted brands in India and has followed the mantra of reaching out to the common people and offer them products that would help them achieve prosperity. The insurer boasts of an extensive customer care service which is readily available to serve its customers at all times.

    Shriram Life Insurance toll-free number

    An existing or a new customer can get in touch with a customer care executive by calling on the toll-free number – 1800 - 3000 - 6116. The person can also call on the phone number +91- 40 - 2300 - 9400 in case he/she has any query.

    One can also call the number 1800 - 103 - 7401 if a person wants to buy an insurance policy. In case the person is unable to get in touch with an executive through the toll-free number, he/she can call the Indore call centre number - 1800 - 103 - 5319 and get his/her queries clarified by a customer care agent.

    Shriram Life Insurance email facility

    A person can email his/her queries to customercare@shriramlife.in.

    Shriram Life Insurance SMS facility

    A customer of Shriram Life Insurance can avail the SMS facility in order to receive information and updates regarding his/her policy. The person will have to get his/her mobile number registered with the insurer so that he/she can avail this service. He/she will have to type in specific keywords in a specific format in order to receive the information.

    The keywords along with the format are given below:

    Service SMS Format
    Policy status STAT <space> <policy number>
    Premium dues DUES <space> <policy number>
    Premium due date DDAT <space> <policy number>
    Date of the last premium received LPRT <space> <policy number>

    SMS charges may apply as per the mobile service provider

    For example, if a customer wants to know the status of his/her policy, he/she will have to type in STAT <12345678> and send it to 924603344.

    Shriram Life Insurance registered office address

    Shriram Life Insurance Company Limited,

    Ramky Selenium, Plot No: 31 & 32, Beside Andhra Bank Training Centre, Financial District,

    Gachibowli, Hyderabad, Telangana - 500032

    Addresses of some of the branches


    Office No: B401A, B401B & B402, 4th Floor, B Wing, Shiv Chambers, Sector-11, CBD Belapur, Navi Mumbai, Maharashtra - 400614


    No.217, 2nd floor, Raheja Arcade, Koramangala, Bangalore, Karnataka - 560034


    B-1/5A, 3rd Floor, Main Najafgarh Road, Near Janakpuri East Metro Station, Opposite Metro Pillar No. 546, Janakpuri - 110058


    107, Usman Road, 1st Floor, T Nagar, Chennai, Tamil Nadu - 600017


    9th Floor, Mira Towers, Salt Lake City, Kolkata (Salt Lake City) - 700091

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