• How To Check Tata AIA Life Policy Status?

    Life Insurance
    • Premiums as low as Rs.17/day for sum assured of Rs.1 crore*
    • Claim up to Rs. 1,50,000 deduction under section 80C**
    • Choose between annual and monthly premium payment options

    Tata AIA is one of the top private life insurance companies in India. The company offers different types of policies to meet the different needs of its customers. In addition to protection plans, the company also offers investment-oriented plans like retirement plans, savings plans, child plans, etc. It is necessary for policyholders to keep track of their policy status to engage in proactive financial planning. Let’s take a look at how you can keep track of your Tata AIA life insurance policies.

    If you are a registered user

    If you are already a registered user, the process is very simple. All you must do is enter your login details and login into your account. The instructions for logging into your account are listed as follows:

    • Visit the official website of Tata AIA at http://tataaia.com/
    • On the top right corner of the homepage, you can find the login button.
    • Choose ‘login as customer’ and proceed to enter your details.
    • Once you have entered your user ID and password, you can enter your account.
    • Here, you can find your policy details.
    • Click on the specific policy to know its specific details including policy status.

    If you are a new user

    New users have to create their accounts first before they can start using it. Creating their accounts and registering the policy is a simple procedure. The step-by-step instructions for this process are given as below:

    • Visit the official website of Tata AIA at http://tataaia.com/
    • On the top right corner of the homepage, you can find the login button.
    • Choose ‘login as customer’ and open the new login page.
    • Here, instead of entering your details, click on ‘new user’.
    • On the resulting page, enter your policy number and the captcha.
    • You may also have to enter other details like email ID, phone number, date of birth, etc.
    • Once the registration process is over, you can access the policy whenever you want and verify your policy details.

    Through the company’s customer service department

    Similar to all top life insurers in the market, Tata AIA operates an exceptional customer service department for its customers. You can call the company’s helpline number 1860-266-9966 to reach the customer service department. This department works from Monday to Saturday from 9:00 a.m. to 9:00 p.m. When you call the customer service, make sure that you have the policy details with you. This will help the executive sort through the database easily and find your policy details. In addition to knowing your policy details, you may also contact the customer service for clarifying other policy related queries.

    Tracking your application

    Tata AIA provides an easy way for applicants to track the status of their policies. On the homepage of the website, you can find ‘track application’ on the menu bar. Click on it to open a new page. On this page, enter your mobile number, application number, and date of birth to track the status of your policy.

    Other methods of tracking policy status

    If you are not able to use the above-mentioned methods for some reasons, you can use the following methods to track the status of your Tata AIA life insurance policy:

    • You can send a WhatsApp message to the company using the number 7045118888. Like the customer service department, this service works from Monday to Saturday from 9:00 a.m. to 9:00 p.m.
    • You may also write to the company at life.complaints@tataaia.com. When you write to the company, mention your policy details and your query in a clear and concise manner.
    • You may also visit the nearby branch to know the status of your policy. You can easily narrow down the closest office in your location and visit them directly.


    If you know the status of your life insurance policy, you may engage in proactive financial planning. It helps keep track of your renewal date and keep your policy up to date. Other details like claims made, personal details, etc., can also be tracked easily. If you have an investment-oriented policy, you can keep track of your policy’s NAV, fund value, maturity value, maturity date, etc.

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