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  • Universal Sompo Car Insurance

    Car Insurance
    • Get quotes from multiple insurers
    • Choose from a variety of zero depreciation and roadside assistance covers
    • 3100+ cashless garages

    Universal Sompo General Insurance Company is a leading name in the insurance sector and provides services in health, travel and, home insurance, apart from car insurance services. The company has many as 113 branches and 17 zonal offices in India.

    Insurance Online from Universal Sompo Car Insurance

    Third-party Cover Up to Rs.7.5 lakhs
    Cashless Network Garages NA
    Incurred Claim Ratio 2016-17 78.89%
    Net Earned Premium NA
    Covers Provided
    • Depreciation
    • Invoice cover
    • Daily allowances
    • Roadside assistance
    • Quick claim settlement
    • Instantaneous purchase
    • Wide range of add-ons
    • Third-party liability
    • Personal accident cover
    • Loss due to natural calamities
    • Loss due to man-made calamities
    • Loss due to wear & tear
    • Damage due to general aging of the car
    • Nuclear risks, war


    Features and Benefits

    • Number of discounts- Universal Sompo offers a wide range of attractive discounts. Those who choose a higher voluntary excess amount are eligible for a discount and a special concession is also provided for vehicles that are designed for handicapped people. Apart from this, discounts are also provided for those with approved anti-theft devices installed.
    • Easy purchase & renewal - The car insurance policy can be purchased and renewed online in a matter of minutes. Log on to the Universal Sompo General Insurance home page and click on the ‘Buy’ or ‘Renew Option’.
    • Hassle-free claim settlement - Claims are settled in a speedy and efficient manner, making it easier for customers to avail cashless claim services and claim reimbursements. Making a claim is also a simple process and can be made online or through their toll-free number.
    • 24/7 customer support -With toll-free numbers active round the clock, customers can reach out to the customer support team for any policy related queries at any time. Customer care executives work closely with policyholders to help initiate a cashless claim, purchase and renew policies and claim reimbursements.
    • Wide range of add-ons - Universal Sompo offers a wide range of add-on options that can enhance the value of the car insurance policy and give it an edge over other policies. Some of the add-ons options include zero depreciation, engine protect, roadside assistance, key protect etc.
    • Cashless claim services - The wide network of network garages across the country, provides customers the facility of availing direct repair services without any inconvenience.

    Easy Steps To Apply for Universal Sompo Car Insurance Online

    • Log on to the Universal Sompo General Insurance website and choose the ‘Buy’ option on their website
    • Fill in basic personal details and car related information
    • An insurance quote will be provided based on the data that has been filled out
    • Online payment can be made through the website
    • Contact the customer care if there are any issues faced during the application process

    Why Universal Sompo

    Quick purchase
    Customer support
    Emergency services
    Easy claim settlement

    Add-ons under Universal Sompo Car Insurance

    The following are the add-ons available under Universal Sompo-

    • No depreciation- The insurance company will take the burden of the cost of depreciation of the vehicle. Therefore, there will be no loss incurred due to the depreciation of the car parts over the course of time.
    • Invoice cover- This will cover the difference in amount between the sum assured and the actual invoice price of the vehicle. This is not applicable to obsolete models and car parts that are not insured will not be covered under this option.
    • Daily allowance- A daily cash allowance will be offered to the policyholder in case of an accident, fire or unfortunate event. Allowance will be provided to cover the cost of transportation when the vehicle is undergoing repairs at an empanelled network garage.
    • Hospitalization cover- Costs incurred toward hospitalization for treatment of injuries sustained during a road accident while travelling in the insured car. This can be availed by all members of the family that have been insured under the policy.
    • Key protect- In case the key of the vehicle in question is lost or damaged, this add-on will cover the cost of repair and replacement. This also includes the lock set of the car.
    • Roadside assistance- In case of a sudden breakdown or an accident, emergency assistance services will be provided at the spot of the accident. The services provided include towing assistance, on-spot repair, tyre change, fuel delivery, key replacement, cab and accommodation services.
    • Consumables cover- This add-on offers protection to consumables parts in the car such as tyres, gaskets, sealants, filters, battery ater, bearings, ac gas, clips, oils, lubricants, grease, coolants, washers, grease, nuts, bolts, etc.
    • Towing facility- Towing services can be availed to the nearest network accident from the spot of the accident, fire, theft, etc. To seek this service, the policyholder needs to seek approval from the insurance provider.
    • Lock cover- Universal Sompo offers hydrostatic lock cover, which is an add-on that covers the cost of repair and replacement of engine parts if the damage has been caused due to the seepage of water.
    • Engine protect- In case any damage is caused to the engine and its parts due to water seepage or leakage of lubricating oil, the cost of repair and replacement will be covered under this option.
    • NCB protect- Even if more than 2 claims are made during the tenure of the policy, the no claim bonus discount will remain protected under this cover option.

    Inclusion & Exclusion under Universal Sompo

    Inclusions Exclusions
    Loss or damage caused due to:
    • Fire, explosion & self-ignition
    • Natural calamities such as floods, storms, landslides, earthquakes, rockslides, hurricanes, lightning
    When the policyholder uses the vehicle contrary to mandated instructions
    Loss due to theft, robbery, and other manmade calamities such as strike, riots, terrorist activities, accidental external damage Accident due to intoxication
    Damage caused due to travel by road, air, elevator, inland waterway Damage due to own negligence
    Third-party liability in cases of injury, death or damage Mechanical or electrical breakdown
    Personal accident cover Loss due to nuclear risks
      War related risks
      Consequential loss
      Contractual liability
      Loss of accessories by theft
      If used/driven outside geographical area

    Insured Declared Value - Universal Sompo Car Insurance

    • The Insured Declared Value (IDV) is determined at the time of purchase of the vehicle after taking into consideration certain parameters
    • The factors that determine the IDV of a vehicle include the make/brand of the car and the manufacturer’s listing price, apart from other factors
    • In case of vehicles that are more than 5 years old the IDV is determined based on an understanding between the insurance company and the insurer. Below is the sample of how IDV is calculated:
    Age of vehicle % of depreciation
    Not exceeding 6 months 5%
    Exceeding 6 months but not exceeding 1 year 15%
    Exceeding 1 year but not exceeding 2 years 20%
    Exceeding 2 years but not exceeding 3 years 30%
    Exceeding 3 years but not exceeding 4 years 40%
    Exceeding 4 years but not exceeding 5 years 50%

    Universal Sompo Cashless Garages

    Universal Sompo has a wide network of cashless network garages where customers can directly avail services without any hassles. The company has a presence across the country and it is very easy for the customer to locate the nearest garage through their website.

    Claim Process for Universal Sompo

    The claim process for Universal Sompo is easy and can be made online or through the toll-free number. Both cashless claims and reimbursement claims can be made online by following a few simple steps. It is necessary to keep all documents in hand before applying for a claim. In case of an accident, theft or third-party injury, it is a must to file an FIR.

    Cashless Claim Process for Universal Sompo

    Let's understand how to make a cashless claim:

    • Inform the insurance provider
    • Get the car towed from the spot of the accident to the nearest network garage
    • Services will be provided at the concerned network garage and payment will made by the insurance company to the concerned garage

    Reimbursement Claim Process Universal Sompo

    Let’s understand how to make a reimbursement claim:

    • Keep all bills and invoices ready
    • Fill in the duly signed claim form
    • Inform the insurance provider and submit the form along with the required documents
    • The claim should be processed within 7 working days

    Universal Sompo Car Insurance Reviews

    • Universal Sompo Car Insurance
      "Good Policy"
      0.5 5.0/5 "Blown Away!"
      I have not faced any issues with Univeral Sompo hence i have not contacted their customer care service also. They have offered me a IDV value of Rs. 4 lakhs the only company which provides more IDV value hence i have chosen the policy. They have offered me a higher premium amount for higher IDV value. I made a premium amount of Rs. 6800. I have not taken the bumper to bumper facility.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 23, 2018
    • Universal Sompo Car Insurance
      "Looking for better offers"
      0.5 1.0/5 "Really Bad"
      I didn't face any claim with Universal Sompo, last time I chosen this insurance company because of the premium value. But this time the premium was higher, that is reason I went Bharti axa. I am a old customer of Universal sompo, but they have not give some discount or offers.
      Was this review helpful? 0
      , amravati
      Reviewed on Oct 19, 2018
    • Universal Sompo Car Insurance
      "Its Good"
      0.5 4.0/5 "Great!"
      Compared to other things, price came to my budget, Universal Sompo process was also completed on time through online. I didn't interacted with the customer service but they gave me best idv value for Tata Indica car. The insurer gave almost cover for the vehicle.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 11, 2018
    • Universal Sompo Car Insurance
      "So far so Good"
      0.5 5.0/5 "Blown Away!"
      The coverage amount and the support of the customer i have selected this company for my car insurance. I have made a payment of Rs. 13000. I have got the benefit of bumper to bumper. I have received the coverage amount of Rs. 3 lakhs and above. I am yet to interact with their customer service team.
      Was this review helpful? 0
      , bhubaneshwar
      Reviewed on Oct 08, 2018
    • Universal Sompo Car Insurance
      0.5 4.0/5 "Great!"
      I have previously purchased the car insurance with Universal Sompo General Insurance where i have used for 1 year with no claim experience also the premium is satisfactory to me added on that they provided the coverage for zero depreciation.
      Was this review helpful? 0
      , bhopal
      Reviewed on Sep 17, 2018
    • Universal Sompo Car Insurance
      "Overall Good Policy"
      0.5 5.0/5 "Blown Away!"
      So far i had no claim experience in universal Sompo. I haven't receive a call from the customer care service after purchasing the policy. There is no conversation regarding the satisfaction of the customer. I have used the policy last year. I have no idea about the premium amount. They have provided me a satisfied IDV value. That was a Zero Depreciation car insurance policy.
      Was this review helpful? 0
      , nasik
      Reviewed on Sep 10, 2018
    • Universal Sompo Car Insurance
      0.5 2.0/5 "Expected more"
      I have taken my car policy from UNIVERSAL SOMPO GENERAL INSURANCE where i have submitted the documents through online. Once my payment got deducted and i did not got refunded so i have contacted the customer service after the follow up i got refund. I am not satisfied with this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 17, 2018
    • Universal Sompo Car Insurance
      0.5 5.0/5 "Blown Away!"
      The reason behind taking my car insurance from the UNIVERSAL SOMPO GENERAL INSURANCE is that because of the price and also for the features is very good and it is satisfactory. The policy coverage i am not aware but the documentation done on line.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Aug 04, 2018
    • Universal Sompo Car Insurance
      "Good. Can do better"
      0.5 4.0/5 "Great!"
      The process with Universal Sompo was also good for the two wheeler insurance policy. The customer services are good as I received the policy documents on time. The only reason I switched over is because they were too costly in the premium amount.
      Was this review helpful? 0
      , gwalior
      Reviewed on Jun 26, 2018
    • Universal Sompo Car Insurance
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      Universal Sompo general insurance is good in their services and process. I have taken my car insurance from them. They provide a good IDV and the premium is also good. There are other benefits are good and in all it has been a smooth experience.
      Was this review helpful? 0
      , gulaothi
      Reviewed on Jun 04, 2018
    • Universal Sompo Car Insurance
      0.5 3.5/5 "Pretty good"
      Experience is good. I had no claim experience with my car insurance. Customer service i have not yet contacted regarding the any of the quires. Policy coverage i have no idea. I have got my insurance for my old card. Apart from all everything is good and best in my insurance.
      Was this review helpful? 0
      , secunderabad
      Reviewed on May 30, 2018
    • Universal Sompo Car Insurance
      "Premium should more competitve"
      0.5 4.0/5 "Great!"
      Universal Sompo General insurance was also good, but I felt the premium was higher hence I didn't go for the renewal. Last time when I had car insurance with Universal Sompo, they gave me complete protection for my vehicle but I didn't go for the renewal because of higher cost.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Mar 06, 2018
    • Universal Sompo Car Insurance
      0.5 4.0/5 "Great!"
      I have a car insurance policy taken from Universal Sompo. I am happy with the policy and satisfied with it. My final premium is around Rs 14,442 and Idv is around Rs. 3,24,900. I found the premium to be fine as compared to others, their processing was done on time and the customer service was also good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 20, 2018
    • Universal Sompo Car Insurance
      "Features of the policy is good"
      0.5 4.0/5 "Great!"
      I was attracted by the premium provided by Universal Sompo and I had taken that car insurance. The customer services are good and I received the hard copy and the soft copy within a week. The coverage is also okay. There are the other features as well like the road side assistance.
      Was this review helpful? 0
      , thane
      Reviewed on Jan 03, 2018
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