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Universal Sompo General Insurance, a joint venture firm, was set-up in the year 2007, after receiving approval from the Insurance Regulatory and Development Authority of India. The insurer offers a range of general insurance products, including health insurance, motor insurance, commercial insurance, and bancassurance policies to individuals, families and groups. The end-to-end insurance solutions offered by the insurer enable them to meet the varying needs of people.
Plan Name | Plan Basis | Sum Insured | Policy Term |
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Individual Health Insurance Policy | Individual/Family Floater Plan | Rs.1 lakh to Rs.5 lakh | 1 year |
Group Health Insurance Policy | Group Plan | Up to Rs.5 lakh | NA |
Individual Accident Policy | Individual/Family Floater Plan |
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1 year |
Janta Personal Accident Insurance Policy | Group Plan | NA | 1 year |
Group Personal Accident Policy | Group Plan Can cover family members | NA | NA |
Aapat Suraksha Bima Policy | Individual/Family Plan | NA | NA |
Loan Secure Insurance Policy | Group Plan Can cover family members | Fixed Sum Insured: Sum insured is equal to the loan amount Reducing Sum Insured: Sum insured will decrease as the loan amount decreases | 1 - 3 years |
Hospital Cash Insurance Policy | Individual/Family Plan | Section I: Hospital Confinement Benefit: up to a maximum of Rs.3,000 per day and Rs.5,40,000 per month Section II: Intensive Care Benefit: Double that of Section I Section III: Convalescence Benefit: Rs.10,000 | 1, 2, or 3 years |
Saral Suraksha Bima (Micro Insurance Policy) | Group/Individual Plan | For Critical Illness: Rs.10,000 to Rs.25,000 For Personal Accident: Rs.20,000 to Rs.50,000 | NA |
Travel Insurance Policy | Individual/Family Floater Plan |
Travel Worldwide Plan:
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Travel Worldwide Plan: 180 days Student Travel Plan: 365 days Travel Asia Plan: 47 days |
Sampoorna Suraksha Bima (Micro Insurance Policy) | Group/Individual Plan | Section 4 (Health Cover): Rs.10,000 to Rs.30,000 | NA |
Senior Citizen Health Insurance Policy | Individual/Family Floater Plan | Rs.1 lakh to Rs.5 lakh | 1, 2, or 3 years |
Complete Healthcare Insurance Policy | Individual/Family Floater Plan |
Individual and Family Floater Plans:
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1 – 3 years |
Pravasi Bhartiya Bima Yojana | Individual/Family Plan |
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2 – 3 years |
Surva Vidyarthi Bima Yojana | Group Plan | As mentioned in the brochure | 1 year |
Swarna Gramin Bima Yojana – Individual Plan | Individual/Family Plan | Rs.50,000 to Rs.2 lakh | 1 – 3 years |
Swarna Gramin Bima Yojana – Group Plan | Group Plan | Rs.50,000 to Rs.2 lakh | 1 – 3 years |
Critical Illness Insurance Policy | Individual Plan | Rs.2.5 lakh – Rs.20 lakh | 1 – 3 years |
Domestic Travel Insurance Policy | Individual/Family Plan | Rs.1 lakh – Rs.5 lakh | Up to 91 days |
This policy will pay the policyholder any hospitalisation expense that he/she may have incurred due to an accident. The policy also covers domiciliary expenses incurred by the insured, inpatient medical treatment, pre- and post-hospitalisation costs, day-care procedures, etc.
Policy term | 1 year |
Entry Age | 3 months – 55 years |
Plan Basis | Individual/Family Floater Plan |
Sum Insured Range | Rs.1 lakh – Rs.5 lakh |
Premium | Premiums will vary based on age at entry, sum insured, etc. |
Medical Screening | Required for policy takers over the age of 45 years |
Waiting Period | General claims: 30 days Specific ailments/surgeries: 1 year |
Cumulative Bonus | The insured will receive a Cumulative Bonus at 5% of the Basic Sum Insured for every claim-free year. Up to a maximum of 30% can be accumulated as the Cumulative Bonus. |
This policy is an ideal cover for groups of individuals, such as employees of an organization, members of associations/school/clubs, etc. As per this policy, if the insured meets with an accident, the insurer will cover the member’s hospitalisation and domiciliary expenses.
Plan Basis | Group Plan |
Sum Insured Range | Up to a maximum of Rs.5 lakh |
Premium | Will vary based on the insured’s age at entry, the sum insured opted for, size of the insured’s family, etc. |
Waiting Period |
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This policy provides a cover to the insured and his/her family against untimely accidents. The compensation that is payable depends on the nature of injury – permanent total disability, temporary total disability, temporary partial disability, or accidental death – sustained by the insured.
Policy term | 1 year |
Entry Age | 5 years to 75 years Proposer: 18 years |
Plan Basis | Individual/Family Floater Basis |
Sum Insured Range | Individual Plans: Rs.1 lakh – Rs.5 lakh Family Floater Plans: Starts from Rs.2 lakh |
Premium | Varies based on age of the proposer, plan basis, sum insured, etc. |
Discounts |
Family Discount:
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This is a group plan that is apt for employees of companies/firms, members of co-operative clubs/societies, members of NGOs, and people belonging to APL and BPL groups, as identified by the government. The compensation that is payable by Universal Sompo will be based on the nature of the member’s accidental injury and the sum insured amount that was opted for at the inception.
Policy term | 1 year |
Entry Age | 5 years to 65 years Proposer: 18 years |
Plan Basis | Group Plan |
Premium | Will be based on the sum insured opted for, the demography of the members of the group, discounts applicable, extensions, etc. |
Discounts |
Group discount (applicable on the total premium) is based on the number of people enrolled under the policy:
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This policy can be purchased for groups, such as employees of an organization or members of affinity groups. While this is a group plan, this policy can be extended to cover the family of the group members. The compensation payable is based on the capital sum insured and the severity of the injury.
Plan Basis | Group Plan; can also be extended to cover members’ family |
Premium | Varies based on the Capital Sum Insured, and optional extensions purchased |
This policy can be bought on an individual basis, and the cover can also be extended to enrol one’s immediate family members. The policy covers five critical illnesses, including Paralytic Stroke, Cancer, Coronary Artery Disease, Renal Failure, and Major Organ Transplant, accidental death, and permanent total disablement.
Plan Basis | Individual/Family Plan |
Premium | Varies based on the Capital Sum Insured, age of the insured, etc. |
Waiting Period | 90 days for general claims |
This policy is ideal for individuals who have an outstanding loan with a bank or financial institution. The insurer will provide a payout if the policyholder is diagnosed with a major illness (as specified in the policy brochure), meets with an accident, loses his/her job, etc.
Policy term | 1 - 3 years |
Entry Age | 20 years – 50 years |
Plan Basis | Group plan; can also cover family members of individuals |
Sum Insured Range | Varies as per the loan amount Fixed Sum Insured: Sum Insured will match the loan amount Reducing Sum Insured: Sum Insured will decrease as the loan amount decreases |
Premium | Varies based on sum insured, age of the insured, policy term, discounts (if applicable), etc. |
Medical Screening |
Individual will be required to undergo a medical exam, if:
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Co-Payment | 20% co-pay for members over the age of 55 years is compulsory |
Waiting Period |
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Cumulative Bonus | Not specified |
Discounts |
Group discount:
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This policy can be purchased on an individual basis, and the cover can also be extended to the proposer’s spouse, dependent children and dependent parents. The policy offers a range of benefits and discounts to the policyholder and their nominees.
Policy term | 1, 2, or 3 years |
Entry Age | 6 months – 70 years Proposer: 18 years |
Plan Basis | Individual/Family Plan |
Sum Insured |
Will vary based on options chosen. The following benefits will be payable:
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Premium | Premiums will vary based on coverage required for hospital cash benefit, duration it is required for, age of the individual, etc. For an annual policy, premiums can start from Rs.188 and go up to Rs.64,800 |
Medical Screening | Required for individuals over the age of 55 years |
Waiting Period |
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Discounts |
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This policy can be purchased by groups, or by individuals provided they submit a request to the company. The policy is ideal for members for NGOs, shareholders of public limited companies/banks, SHGs, registered clubs, etc. The plan covers critical illnesses and personal accidents.
Entry Age | 10 years – 65 years Proposer: 18 years |
Plan Basis | Group/Individual Plan |
Sum Insured Range | Critical Illness: Rs.10,000, Rs.20,000, or Rs.25,000 Personal Accident: Rs.20,000, Rs.40,000, or Rs.50,000 |
Premium | Rs.141 to Rs.290 |
Waiting Period |
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This policy is ideal for any individual who will be travelling abroad. The policy provides a risk cover against any medical expenses incurred due to an accident, or any travel-related losses, which might have happened when the insured travels abroad.
Policy tenure |
Varies based on plan chosen:
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Entry Age | Day 1 to 70 years of age Proposer: 18 years Student Travel Plans: 16 years – 35 years |
Plan Basis | Individual/Family Floater Plan |
Sum Insured Range |
Travel Worldwide Plan:
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Premium | Premium amounts will vary based on the age of the individual, travel duration, plan option chosen, and destination of travel. Refer to your brochure for more details |
Medical Screening | Only required if the individual/proposer is over the age of 60 years |
This is an affordable plan that can be bought on an individual basis or as a group plan. The plan covers four sections, which are expenses incurred due to a fire/explosion, reimbursement of damage/loss incurred due to robbery, personal accident cover, and a health insurance cover.
Entry Age | 91 days – 65 years Proposer: 18 years |
Plan Basis | Individual/Group Plan |
Sum Insured Range | Section 4 (Health Cover): Rs.10,000 to Rs.30,000 |
Premium | Will vary based on age of the proposer, policy tenure, etc. |
Waiting Period |
For Section 4 (Health Cover):
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Discounts |
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This policy can be purchased by any individual over the age of 60 years. The plan provides a range of benefits, including a cover for hospitalisation expenses, pre- and post-hospitalisation expenses (provided they fall within the limits set by the insurer), domiciliary benefits, reimbursement of ambulance charges, etc.
Policy term |
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Entry Age | 60 – 70 years |
Plan Basis | Individual/Family floater plan |
Sum Insured Range | Rs. 1 lakh – Rs.5lakh |
Premium |
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Medical Screening | Medical tests to be taken will vary as per the sum insured chosen. A higher sum insured will entail more tests. |
Co-Payment |
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Waiting Period |
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Cumulative Bonus | The sum insured will be increased by 5% for every claim-free year, up to a maximum of 10 years |
Discounts |
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This policy can be purchased on an Individual or Family Floater Basis. The policy comes with three plan options – Basic, Essential, and Privilege. Policy buyers can also choose to enhance their coverage by opting for add-on sections by paying an extra premium.
Policy term | 1 to 3 years |
Entry Age | Adults: 18 – 70 years Dependent Children: 91 days – 25 years Children under Family Floater Plans: Day 1 |
Plan Basis | Individual/Family Floater Basis |
Sum Insured Range |
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Premium | Varies based on plan option chosen, plan basis, age of the insured, additional sections opted for, etc. |
Medical Screening | Will be required if the individual is over 55 years of age. List of tests vary for each plan option. |
Co-Payment | If the insured undergoes hospitalisation at non-network hospital, 10% co-pay will be applicable. |
Waiting Period |
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Cumulative Bonus | Sum Insured will be increased by 10% for each year that the insured doesn’t make a claim. The maximum cumulated bonus is restricted to 50%. |
Discounts |
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This product will only cover individuals who have purchased this policy before emigrating from India, in order to work abroad. This policy can also be used to cover the individual’s spouse and children.
Policy term | 2-3 years |
Entry Age | 18-65 years |
Plan Basis | Individual/Family Plan |
Sum Insured Benefits |
The following benefits are payable, as per this policy:
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Premium |
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Medical Screening | Required if the individual is over 45 years |
Waiting Period |
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This is a group plan that can only be purchased by educational institutions. Both students and staff can be covered under this policy. This policy can be enhanced by choosing additional extensions.
Policy term | 1 year |
Entry Age | 3 years – 65 years |
Plan Basis | Group Plan |
Premiums | Will vary based on the sum insured, group demography, extensions opted for, etc. |
Waiting Period |
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Discounts |
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This plan can be purchased by any individual residing in an Indian village. This plan offers a range of benefits, including a cover for personal accidents, critical illness, and hospital cash.
Policy term | 1 – 3 years |
Entry Age |
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Plan Basis | Individual/Family Plan |
Sum Insured Range | Rs.50,000 – Rs.2 lakh |
Premium | Will vary as per the age of the member, sum insured opted for, etc. |
Medical Screening | Required if the individual purchasing the policy is over 45 years of age |
Waiting Period |
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Discounts |
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This plan can be purchased by groups, such as NGOs, banks, and financial institutions to provide a cover for their customers who live in rural areas.
Policy term | 1-3 years |
Entry Age | Adults: 18-65 years Dependent children: 6 months |
Plan Basis | Group Plan |
Sum Insured Range | Rs.50,000 to Rs.2 lakh |
Medical Screening | Will be required for individuals who purchase the policy after 45 years of age |
Waiting Period |
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Discounts |
Group discount (applicable on the total premium):
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This is an individual plan, and the cover can be extended to one’s spouse, children, parents, and parents-in-law. The policy provides a cover against some of the major and most common critical illnesses.
Policy term | 1, 2 , 3 years |
Entry Age | Adults: 18 years – 65 years Children: 5 years |
Plan Basis | Individual Plan |
Sum Insured Range | Rs.2.5 lakh – Rs.20 lakh |
Premium |
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Medical Screening | Will be required if one is over the age of 55 years, or on the basis of your previous medical condition |
Waiting Period |
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Discounts |
Long-Term Policy Discount (if premiums are paid in advance):
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This policy is applicable only to individuals travelling within India. The policy comes with a cover for any hospitalisation expense that one might incur while travelling, personal accidents, or any travel-related losses.
Policy term | 1 – 91 Days |
Entry Age | Adults: 18 years – 65 years Dependent Children: 5 years – 23 years |
Plan Basis | Individual/Family Plan |
Sum Insured Range | Rs.1 lakh – Rs.5 lakh |
Premium | Premiums will vary based on the sum insured opted for, policy tenure, and the deductible amount |
Medical Screening | Individuals over the age of 65 years will have to undergo a medical screening |
Waiting Period | No waiting period |
Discounts |
Family Discount (will be applicable on the premium):
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Generally, the following documents are required to purchase health insurance policies from insurance providers:
The incurred claim ratio is the overall value of all the claims settled by the insurer in a given financial year against the total value of premiums that they collected in the same year. Every prospective policy buyer must consider the incurred claim ratio of an insurance company before purchasing a policy. Universal Sompo’s incurred claim ratio, for the financial year 2015 - 2016, is 85.07%.
Year | Incurred Claim Ratio |
2016-2017 | 86.14% |
Cashless Hospitalisation | The insurer has a network of over 4,000 hospitals across the country, where individuals can avail cashless hospitalisation. |
Grace Period | Most policies come with a grace period of 30 days, before which one must pay the premium in order to keep the policy from lapsing. |
Free-Look Period | A 15-day free-look period is provided to policy buyers, during which time they can review their policy and return it if they don’t find the policy term and conditions to be satisfactory. |
Nomination | Policy buyers can choose a nominee at the time of purchasing the policy. |
Portability | Most health insurance plans come with a portability option, wherein you can port your insurance policy to another insurer, within a period of 45 days. |
Tax Benefits | The insured can claim tax benefits for the premiums paid towards the policy, as per Section 80D of Income Tax Act, 1961 |
Universal Sompo provides customers the option to renew a few policies directly through their official website by entering a few relevant details and making the necessary premium payments. However, you can also choose to walk into the nearest insurer branch to renew your policy.
Universal Sompo has a network of over 4,000 hospitals across the country. Any customer with a Universal Sompo health insurance policy can avail cashless treatment at any one of these hospitals. To locate your nearest network hospital, visit the insurer’s official website or contact their customer care helpline.
Process to avail Cashless Hospitalisation:
You will have to intimate the TPA as soon as the claim has occurred. You will find the contact number to reach your TPA on your health card. Your claims will be settled in a time-efficient manner by the TPA.
Most health insurance plans will cover pre-existing diseases, provided the policy is renewed without any breaks for a few years (48 months, in most cases).
Opting for a family floater plan will enable you to cover yourself, your spouse, dependent children, and dependent parents, under the same plan. There will be a floater sum insured available that can be used by all members in varying amounts.
Hospitals that fall within your insurer’s network are called network or tiered hospitals. You can avail cashless treatment at these hospitals. Any hospital that’s out of your insurer’s network is called a non-network hospital. If you avail treatment at a non-network hospital, you will have to pay the medical bills in full and later claim for a reimbursement.
Yes, you will have to submit your claim with all supporting documents within 30 days of your discharge from the hospital.
If the insurer receives all supporting documents on time, they will settle your claim within a period of 7 days.
Universal Sompo offers policy buyers two travel insurance plans. One covers individuals travelling abroad and the other covers individuals travelling domestically. You will have to purchase your travel insurance policy accordingly.
Health insurance plans will provide you a cover against any expense that you may incur due to your hospitalisation. Most health insurance plans also provide members several other benefits, such as a cover for day-care procedure, pre- and post-hospitalisation expenses, treatment for pre-existing/specific illnesses after the waiting period, etc., making them a viable choice.
Domiciliary hospitalisation includes any treatment that would have normally been done at a hospital, but was treated at the insured’s house due to certain conditions. The period of treatment should also be over 3 days, in order for it to qualify as domiciliary treatment.
Provided your cashless hospitalisation request/pre-authorisation has been approved by the insurer/TPA, the medical expenses that fall within your insurer’s criteria will be settled directly by the insurer. Cashless hospitalisation can only be availed at network hospitals.
No, you can have more than one health insurance policy. As long as you have paid your due premiums for each policy, the claim amount will be payable to you by each insurer, as per your policy terms and conditions.
There are no limit to the number of claims you can make in a year. However, you will have to ensure that they fall within the sum insured that you opted for. If your claim exceeds the sum insured, you will have to pay the difference amount.
Yes, international citizens living in India can purchase health insurance plans. However, your health insurance plan will be valid only in India.
Health insurance policies that are provided to employees by corporates are usually not very comprehensive. Hence, it is recommended that you purchase a health insurance policy that perfectly matches your needs to cover yourself and your immediate family, for an optimum sum insured.
In order to file a claim with Universal Sompo, you will first have to intimate the insurer of the upcoming claim. Post your discharge from the hospital and settling your hospitalisation bills, you will have to submit the filled claim form and all supporting documents to your insurer. On receipt of these documents, Universal Sompo will start processing your claim.
A TPA, or third-party administrator, is a service provider that is appointed by your insurer. Your TPA will help you with claims processing, pre-authorisation, cashless hospitalisation, and other value-added services.
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