Universal Sompo Two Wheeler Insurance Customer Care

Universal Sompo General Insurance Co. Ltd. is a joint enterprise between Indian Overseas Bank, Allahabad Bank, Karnataka Bank, Dabur Investments Group, and Sompo Japan Nipponkoa General Insurance Inc. The firm commenced its operations in 2007 and has a wide network that caters to the needs of its customers. It is one of the leading insurance companies in the country and has a large customer care team that resolves queries or grievances with high efficiency. As part of its product portfolio, Universal Sompo General Insurance offers two-wheeler insurance policies, health insurance plans, commercial insurance policies, etc. The bike insurance policies offered by Universal Sompo help the policyholder by providing coverage against numerous financial risks that might arise in case of an untimely eventuality. The insurer also offers a number of add-ons that policyholders can purchase to customise the coverage of their two-wheeler insurance policy and, thereby, receive enhanced protection. Read on to know more about how you can reach the insurer’s customer service team if you happen to have any queries or require assistance.

Service offered by Universal Sompo Customer Care

Universal Sompo has a well-structured and efficient customer care team that offers the following services:

• Issuing a copy of the policy document
• Clarifying claim-related queries
• Issuing a new insurance policy to replace the lapsed insurance policy
• Setting reminders for timely policy renewal
• Renewing insurance policy
• Grievance registration and redressal
• Registering positive reviews
• Making policy endorsements
• Offering assistance with the claim process
• Call-back on request

Universal Sompo Customer Care

The customer care team of Universal Sompo can be reached through any one of the following channels:

• You can contact the customer care team on their toll-free numbers - 1800-22-4030/1800-200-4030 or call on their landline numbers 022-27-63-9800/022-39133700 (charges apply).
• You can also send an email to the team at contactus@universalsompo.com or for any claim related queries or assistance you can write to the team at contactclaims@universalsompo.com.
• You can also register your query or grievance in the ‘contact form’ present on the official website of Universal Sompo.
• You can also write to the customer care team of Universal Sompo at the below address:

Universal Sompo General Insurance Company Ltd.,

Plot No - EL-94, KLS Tower, TTC Industrial Area,

MIDC, Mahape, Navi Mumbai - 400710.

Universal Sompo Branch Locations in Important Cities of India

Universal Sompo has a number of branch offices located across the country. A few addresses of branches that are situated in metropolitan cities across India are mentioned below:

• Bangalore:
  • 3rd Floor K V V Samrat, 217/A 3rd Main Outer Ring Road Kasturi Nagar,

Bangalore - 560043, Karnataka.

Phone: 080-25300343

• Cochin:
  • 2nd floor, Grace Tower, TR/54/3106-C,

K.K.Road and Subhash Chandra Bose Road Junction,

Opposite Petrol Pump, Kadavanthra, Kochi - 682020, Cochin.

Landline Number: 0484-4058481/0484-4058482/0484-4058483/0484-4058484/0484-4058485

Fax: 0484-4058486

• Mumbai:
  • Unit No. 709 - 712, 7th Floor, Hubtown Viva,

Shankarwadi, Western Express Highway,

Jogeshwari (East), Mumbai - 400060, Maharashtra.

• Unit 401, 4th Floor, Sangam Complex,

127 Andheri Kurla Road, Andheri (East),

Mumbai - 400059. Maharashtra.

Contact Name - Head HR and Admin

Contact No. - 022-29211800

• Office No – 211, 2nd Floor, Hari Om Plaza,

M G Road, Borivali (E), Mumbai - 400066, Maharashtra.

• 101 Sapna cooperative society, Agar bazar,

Dr. S K Bole Road, Dadar (West), Mumbai - 400028, Maharashtra.

Landline: 022-24301291/022-24301292/022-24372192

• Unit No. 617, Hubtown Viva, Shankarwadi,

Western Express Highway, Jogeshwari (East),

Mumbai - 400060, Maharashtra.

• A-4, 6th Floor, New Excelsior Cinema Building,

A K Naik Marg, Fort Mumbai - 400001, Maharashtra.

• New Delhi:

• Universal Sompo General Insurance Co. Ltd.,

Office No 612, 6th Floor, Roots, Tower Plot No 7,

District Centre, Laxmi Nagar, New Delhi – 110092.

Landline: 012 - 22422919

• Unit No 903 and 904, 9th Floor, GD ITL Tower,

Netaji Subhash Place, PitamPura, New Delhi - 110034.

Tel: 011-47395555

Fax: 011-47395565

• Flat No.514, Shakuntala Building, 59 Nehru Place, New Delhi.

• Chennai:

• 102, Door No. - New 44, Door No. - old 39,

Halls Road, Egmore, Chennai - 600008, Tamil Nadu.

Landline: 044 - 42975000

• No. 6, G-1 , Cathedral garden road,

Nungambakkam, Chennai - 600034, Tamil Nadu.

Landline: 044-43585733/044-43585735/044-43585736/044-43585737/044-43585738/044-43585739

• Hyderabad:

• 3rd Floor, Vasudeva, Landmark Constructions,

H.No.8-3-977/4, Sri Nagar Colony, Hyderabad - 500073, Telangana.

Landline: 040 - 39184245

• Kolkata:

• 7th Floor, Express Towers, 42A, Shakespeare Sarani,

Kolkata - 700017, West Bengal.

• FE-362, Salt Lake, Sector-III, Kolkata - 700106, West Bengal.

Universal Sompo General Insurance offers a range of insurance products and has an extremely efficient customer care department to assist their customers. Thus, make sure to assess your coverage needs and opt for a two-wheeler insurance policy that is well suited to your coverage requirements and premium payment ability at the earliest.